Recensioni su DoubleTree by Hilton Zagreb 5 stelle

Dear Barbara, Thank you so much for your lovely review! We're glad you enjoyed your stay, the facilities, and the view from the pool. It’s great to hear our team made a good impression — we hope to welcome you again soon! Best regards, Guest Service Team

Dear Barbara, Thank you so much for your lovely review! We're glad you enjoyed your stay, the facilities, and the view from the pool. It’s great to hear our team made a good impression — we hope to welcome you again soon! Best regards… Mostra altro

Dear Andrea, Thank you very much for your kind words and detailed feedback. We’re delighted to hear that you found our hotel comfortable and convenient for your work travels. It’s great to know that you appreciated the cleanliness of the rooms, the ease of access to the garage, and especially the quality of our restaurant for both dinner and breakfast. Your satisfaction means a lot to us, and we truly look forward to welcoming you back on your next visit. Warm regards, Guest Service Team

Dear Andrea, Thank you very much for your kind words and detailed feedback. We’re delighted to hear that you found our hotel comfortable and convenient for your work travels. It’s great to know that you appreciated the cleanliness of the … Mostra altro

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that our receptionist made a kind impression. However, we are truly sorry that your suite and overall experience did not meet your expectations. Please accept our apologies for the cleanliness issues and the lack of amenities in the bathroom—we agree that these details are important, especially for a suite booked for two guests. Regarding the pool loungers, we appreciate your feedback and will review our facilities to better accommodate our guests’ needs. Your comments are valuable to us as we continuously strive to improve. We hope you might consider giving us another chance in the future to provide you with a better stay. Best regards, Guest Service Team

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that our receptionist made a kind impression. However, we are truly sorry that your suite and overall experience did not meet your expectations. Pleas… Mostra altro

Dear Luca, Thank you for your feedback. We're glad to hear you enjoyed your stay overall. We're sorry the pool temperature wasn't to your liking, and we’ll share your comments with our team. We hope to welcome you back again soon! Kind regards, Guest Service Team

Dear Luca, Thank you for your feedback. We're glad to hear you enjoyed your stay overall. We're sorry the pool temperature wasn't to your liking, and we’ll share your comments with our team. We hope to welcome you back again s… Mostra altro

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a fantastic experience during your stay with us. Our team takes great pride in providing friendly, helpful, and professional service, so it’s incredibly rewarding to know that we made your stay memorable. We’re also thrilled you enjoyed the excellent quality of our restaurant and breakfast – our culinary team will be so pleased to hear this! Should your travels bring you back to Zagreb, we would be honored to welcome you again. Thank you for choosing us, and we look forward to creating another exceptional experience for you in the future. Kind regards, Guest Service Team

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a fantastic experience during your stay with us. Our team takes great pride in providing friendly, helpful, and professional service, so i… Mostra altro

Thank you for sharing your detailed feedback with us. We genuinely appreciate you taking the time to point out the aspects of your stay that were less than satisfactory. We are glad we could offer a later check-out time, but we are truly sorry to hear that your overall experience did not meet expectations. The comfort of our guests is a priority. We understand your frustration with the breakfast seating and the wait time. We are constantly working to optimize our space and seating arrangements, and your feedback will help us improve the overall breakfast experience. Additionally, we are sorry to hear that the breakfast variety didn’t meet your expectations. We will review our offerings to make sure they are more diverse and satisfying for all of our guests. Regarding the spa area, we sincerely apologize for the disruptions caused by maintenance work during your visit. We aim to provide a relaxing environment, and we will address this issue with our maintenance team to ensure such disturbances are avoided in the future. We take your feedback seriously, and it helps us make necessary improvements to provide a better experience for all our guests. Best regards, Guest Service Team

Thank you for sharing your detailed feedback with us. We genuinely appreciate you taking the time to point out the aspects of your stay that were less than satisfactory. We are glad we could offer a later check-out time, but we are truly so… Mostra altro

Dear Elisabetta, Thank you for taking the time to share your concerns. We apologize for any confusion regarding the deposit and for the frustration it caused. We aim to communicate our policies clearly and will work to improve this aspect. We also appreciate your feedback about the garage fees and the relaxation area. Your comments are invaluable as we strive to enhance our facilities and ensure a comfortable experience for all our guests. We hope you’ll consider giving us another chance to provide you with a better stay in the future. Kind regards, Guest Service Team

Dear Elisabetta, Thank you for taking the time to share your concerns. We apologize for any confusion regarding the deposit and for the frustration it caused. We aim to communicate our policies clearly and will work to improve this aspect… Mostra altro