Reviews of Guest House Raguž 3 stars

The room was clean, comfortable and easy outside access

Nothing

The room was clean and equipped with large wardrobes and a fridge.

Nothing everything was great.

The terrace is amazing and very green. view from here is awesome, we had bfast and also dinner👍

Super central location and felt very homey

It was clean

The owners don’t speak English at all!The rooms are not as they seem. Very smal. You have to go down 3 floors with steps! And the go up again the same way! I was exhausted!! The beach that is 10 min away also has like 100 steps!They are not honest on booking!! Very expensive for what it offers! I don’t recommend!

The couple who hosted us were so lovely! They were friendly and welcoming and although they spoke little English they both had such warm smiles! The lady always had clean towels for us and even changed the bedding! She also offered us freshly made cake which was so delicious! The location was in a nice spot about a 20 minute walk from the old town!

Nice and comfortable, nice hosts and good location and view

Pillows and mattress

Guest house Raguz had everything we needed for our short stay in Dubrovnik. It was a lovely homey place to stay, Ivan and his wife were very welcoming. They had a beautiful garden terrace full of plants where we sat with a cup of tea. It was a 15 minute walk to the old town and it was easy to park our car on the street for free. Some people mentioned issues with booking via direct booker but we had no problems there.

The room was a bit dated. The air conditioner dripped when it was turned on.

The place was really clean. The bed was nice and big and the shower was nice. Outside was a beautiful terrace full of flowers, which the owners looked after really well. The place was just a 20 minute walk to the old town and the area was nice and quiet.

The Direct Booker (not the owners) send me the same automatic message over and over again without answering me directly. Until we arrived that caused stress, because I didn't know if everything was coming across. When we arrived the owners were very nice though. Also, the wifi was bad.

Guest House Raguz is run by an absolutely lovely couple - Ivan and his wife (I'm not sure of her name). They did not speak much English but were really welcoming, friendly and take such great care of their beautiful garden which surrounded the property. There is a great terrace to sit on and admire the abundance of gorgeous flowers and plants! The room was clean, comfortable and cosy. It takes about 20 minutes to walk from the property into the old town of Dubrovnik. It feels like a much less touristy area and more where the locals live. And I would recommend a visit to a bar/cafe around the corner called Roxy's.

One thing to note is that you will need to pay in cash on arrival. Not too much of an issue but it would have been good to know beforehand.

Really lovely hosts and the room was exactly what I needed for the few days I was there. Cool and comfortable.

The walls are a bit thin and unfortunately I had noisy 'neighbours' who came back very late one night. But that is not really a failing of the property - more a rudeness on the part of the other guests.

the couple who owned the property were so sweet and the gardens were beautiful!

i still have not received my money in my bank account after paying cash like they said :(

Guest House Raguz was very easy to find, close to the bus stop and only 10 minutes' walk from the beautiful Old Town in Dubrovnik. The owners of the property live right there so it was easy to arrive and get the keys to our room. The kind owner gave us a nice cold beer each as a welcome gesture which was very much appreciated on a very hot day. The room was small but clean and it had a fridge and a kettle. The day we were leaving the lady owner was very kind to let us leave our luggage in her apartment until we needed it. Overall, we recommend staying here.

The wifi was not working properly.

No tenía

I am writing to formally express my dissatisfaction with Guest House Raguz in Dubrovnik, and to request an appropriate refund due to several serious issues we encountered. Although the listing mentioned that the property was “not accessible to upper floors,” at no point did it clarify that absolutely no floor was accessible without climbing multiple sets of stairs. Upon arrival, we had to carry our luggage up and down a considerable number of steps — a detail that should have been clearly communicated in the description. Another issue we encountered is that although our Booking.com confirmation stated that the reservation was already paid, we were still charged the full amount again in cash upon arrival. This inconsistency was frustrating and completely unexpected. In addition, the hosts did not speak English, which made communication extremely difficult and confusing during check-in. Most concerning, however, was the hygiene situation: while the apartment initially appeared clean, when we went to bed we noticed that the bed sheets had stains of menstrual blood, clearly indicating they had not been properly washed after the previous guest. This is unacceptable by any hospitality standard. ( I hace pictures and I showed to he owner) Considering the above — misleading information, lack of basic communication, payment confusion, and serious hygiene problems — we are requesting a refund for this stay. I trust that Booking.com, as a platform that guarantees a certain standard of quality and trust for travelers, will take this matter seriously and respond accordingly. Additionally, I would like to mention that the Wi-Fi connection did not work at all during our entire stay. This was particularly frustrating, as we had specifically chosen a quiet apartment in hopes of being able to work remotely while in Dubrovnik. In today’s context, reliable internet access is an essential service — especially when advertised as available.

Beautiful flower terrace. Clean. Helpful and friendly owners who really care for their guest house and their guests.

Having to pay in cash which is ok if you know in advance.

Very friendly hosts, the bed was very comfortable and a little 15 minute walk downhill to the old town. Lots of nice restaurants right beside the accommodation and a supermarket around the corner.

Everything as described. Very lovely view and the host were very welcoming!

We only stayed for one night but great host, great value and very clean.

Very friendly hosts, Ivan and his wife are lovely, Room clean and tidy, the location was ideal, close to the old town and port, would definitely stay there again

Our hosts were very friendly and showed us to our room. They also offered to keep our bags on the last day as our flight was not until the evening.

There was a slight language barrier

The location was great, not far from the old town and some nice beaches. The hosts were fantastic, I needed to use the washing machine and the host was extremely accommodating and even hung my washing out on the terrace for me while we were at the beach. Extremely friendly and available whenever we needed them!

Nothing.

Lovely terrace areas with beautiful flowers and spectacular views towards the neighborhood and the mountains. Spacious, cozy and clean room with nice and well-equipped bathroom. Friendly and helpful owners Good location in a peaceful part of the city, a bit less than 2 km to the old town. Good connections to the main bus station and the port as well. A small supermarket next door and 10 minutes´ walk to the nearest beautiful beach (Bellevue beach, a lot of stairs though, like otherwise in the neighborhood as well).