Hodnocení – MASLINICA Hedera Hotel 4 hvězdiček

Dear Mr. Jan, Thank you kindly for taking the time to share your thoughtful review. We are truly pleased that you enjoyed our stunning location, the sea, and the warmth of our staff. Your feedback regarding the breakfast, dinner, and especially the bedding and elevator situation is invaluable to us, and we sincerely apologize for any discomfort you experienced. Please rest assured that we are committed to addressing these matters to enhance the comfort and convenience of future stays. We hope to have the pleasure of welcoming you again and providing an improved experience. Kind regards, Hotel Hedera Team

Dear Mr. Jan, Thank you kindly for taking the time to share your thoughtful review. We are truly pleased that you enjoyed our stunning location, the sea, and the warmth of our staff. Your feedback regarding the breakfast, dinner, and especi… Zobrazit více

Dear Rene, Thank you for your review and feedback. We are truly sorry to hear that your experience did not meet expectations. We take all guest concerns seriously, and we sincerely apologize for the issues you encountered regarding the cleaning and maintenance of your room. It is unacceptable that the water leakage and drainage issues in the bathroom were not promptly addressed. We understand how disappointing this must have been, and we will ensure that this is thoroughly investigated to prevent future occurrences. Regarding the parking and pool towel policy, we apologize for any inconvenience caused. We understand that these aspects of your stay were frustrating, and your feedback will be used to review and improve these services for our future guests. We regret that you felt our hotel did not meet the standard of a four-star property. We continuously strive to provide the best possible experience for all our guests, and your comments will be shared with the management team to ensure improvements are made where needed. We understand your disappointment, and we hope you will give us another opportunity in the future to provide you with a more pleasant stay. Thank you for sharing your thoughts with us. Best regards Hotel Hedera

Dear Rene, Thank you for your review and feedback. We are truly sorry to hear that your experience did not meet expectations. We take all guest concerns seriously, and we sincerely apologize for the issues you encountered regarding the cle… Zobrazit více

Dear guests, thank you for choosing Maslinica Hotels & Resorts and for your valuable feedback. We will definitely use your feedback to improve our services. We hope your next visit will be better than the previous one. Best Regards, Maslinica Hotels & Resorts

Dear guests, thank you for choosing Maslinica Hotels & Resorts and for your valuable feedback. We will definitely use your feedback to improve our services. We hope your next visit will be better than the previous one. Best Regards, Ma… Zobrazit více

Dear Pavel, Thank you for taking the time to share your review. We are pleased to hear that you found our rooms clean, well-maintained, and our staff friendly and helpful. We are also glad that you enjoyed the variety offered at both breakfast and dinner. We do, however, appreciate your feedback regarding the mattress width and the discomfort caused by the plastic underlay. We understand the importance of a comfortable sleeping environment, and we will look into improving these aspects to ensure a better experience for our future guests. Regarding the elevators, we apologize for the inconvenience you experienced. We are aware that with larger hotels, elevator capacity can sometimes be an issue, and we will consider your comments as we review ways to improve this for our guests. Thank you again for your valuable insights, and we hope to welcome you back in the future for a more comfortable stay. Best regards, Hotel Hedera

Dear Pavel, Thank you for taking the time to share your review. We are pleased to hear that you found our rooms clean, well-maintained, and our staff friendly and helpful. We are also glad that you enjoyed the variety offered at both break… Zobrazit více

Thank you for your honest feedback. We are glad that you had a great overall impression during your stay at Hotel Hedera. Your feedback on aspects with room for improvement is of particular importance to us and we will make sure that we welcome you with visible improvements in the future. Thanks again for your honest feedback. We look forward to your return.

Thank you for your honest feedback. We are glad that you had a great overall impression during your stay at Hotel Hedera. Your feedback on aspects with room for improvement is of particular importance to us and we will make sure that we wel… Zobrazit více

Dear Tttereza, Thank you for your detailed and thoughtful comment. We are glad to hear that you were satisfied with our friendly staff, free sunbeds and umbrellas by the pool, as well as free drinks during dinner. We are also glad that you enjoyed our balconies, short walks to the beach and programs for children and adults. We sincerely apologize for the inconvenience you experienced (soft beds, faulty light bulb, stains on the walls). Your suggestions are very valuable to us and we will do our best to solve the mentioned problems to improve our services. We hope to host you again in the future and provide you with an even more pleasant stay. Best regards. Hotel Hedera.

Dear Tttereza, Thank you for your detailed and thoughtful comment. We are glad to hear that you were satisfied with our friendly staff, free sunbeds and umbrellas by the pool, as well as free drinks during dinner. We are also glad that you… Zobrazit více

Dear Daniel, Thank you for taking the time to leave your feedback. We are glad to hear you were satisfied with our staff, food, and cleanliness. We appriciate your candid comments about the hotel and will take them into consideration as we strive to improve our service. We hope to have the opportunity to welcome you back in the future. Best regards, Hotel Hedera.

Dear Daniel, Thank you for taking the time to leave your feedback. We are glad to hear you were satisfied with our staff, food, and cleanliness. We appriciate your candid comments about the hotel and will take them into consideration as we … Zobrazit více