Reviews of KAPTOL Rooms
Kaptol 4a, Upper Town – Medvescak, 10000 Zagreb, Croatia
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewDecent room for the price. Easy self check in and out, great location. Could've done with an extra sheet for the bed as we don't prefer sleeping with one, although staff was kind enough to hand out an extra so no problem. Although for us not having a private bathroom wasn't an issue, it's worth being aware of if that's a deal breaker. Decent common area as well.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation was great! Easy check in and the common room facilities were awesome! Air conditioning in room.
We got a sofa bed which was pretty hard to sleep on but apart from that everything was fine
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReally great place for the price. Location is amazing, mirroring the Cathedral. Check-In and out went flawlessly. The personnel is engaged and speaks perfect English.
Baths and toilets shows its ageing piping. Not too much flushing power and Showers takes quite a while to get hot.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location and good value-for-money.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewUnfortunately, the room had a serious issue with bed bugs, and because of this we were unable to sleep during the night, which made our stay very unpleasant.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewExcellent location, right in the heart of the city. Very cosy, clean and well-equipped rooms with an air con. Easy self-check in process, very nice common area in the shared kitchen. Totally recommend it.
If there were a reception for more face-to-face communication when needed, it would be perfect; however, you can still chat and ask whatever you like.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGood location. Clean good baggage storage.
Nothing
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLovely clean and well kept facility hostel.
It would be good to have a hand basin in each room. We coule not find any bowls tp make our breakfast in. Perhaps more crockery in the kitchen area, or provide some in each room and charge a fee if any goes missing.
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe hostel is super clean and quiet. The private room was really comfortable. Also, the location is amazing!
Nothing to say.
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewSuper central, clean, and quiet. Easy to find and easy to get to everywhere from.
The shower floor felt very unstable.
Thanks for the feedback. Haven’t heard that about the shower from others, but we’ll definitely check it out.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewIt had bedbugs.
We're very sorry to hear about your experience. We take reports like this extremely seriously, as the comfort and safety of our guests is our top priority. However, we were not made aware of any issues during or after your stay, and our housekeeping team did not observe any signs of bedbugs when preparing the room for the next guest. We always encourage guests to notify us immediately of any concerns so we can address them promptly.
We're very sorry to hear about your experience. We take reports like this extremely seriously, as the comfort and safety of our guests is our top priority. However, we were not made aware of any issues during or after your stay, and our… Show more
Reviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewClean room, clean shared bathrooms, central location.
Thanks! Happy it worked well for you.
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewNice staff. Quite cheap. Location is incredible.
Room was not super clean - visible dust still in corners. Room only had a single duvet that wasn’t very big so i spent most nights waking up with no duvet on. You can hear anything that goes on in the hallway since the soundproofing isn’t great.
Dear Guest, Your review is quite surprising. At no point during your week-long stay did you mention any of these concerns, despite our staff checking in with you directly and being told everything was fine. Regarding the duvet: a standard double bed comes with a standard double duvet, which more than covers the bed. If you found yourself without cover at night, that likely has more to do with sharing than with sizing. Regardless, had you simply asked, we would have gladly provided an extra. It’s unfortunate you chose not to raise any of these issues while here, when we could have resolved them instantly, only to leave a review after the fact. That kind of communication helps no one.
Dear Guest, Your review is quite surprising. At no point during your week-long stay did you mention any of these concerns, despite our staff checking in with you directly and being told everything was fine. Regarding the duvet: a standard… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewFantastic location, clean room with just the essentials. Perfect for bag packers.
Nothing
Awesome to hear, thanks a lot!
Reviewed: 29 June 2025 · Stayed in May 2025
Verified reviewThe rooms were lovely and in an incredible central location.
Cheers! Appreciate the kind words.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLocation was great. Very central.