Aminess Vival Maestral Hotel értékelései 4 csillag

Dear Adam, Thank you for sharing your experience. We are sorry that your stay did not fully meet your expectations. Your comments regarding the bathroom size, the cleanliness of the restaurant chairs, and the breakfast have been noted and will be shared with our team to help us further improve our service standards. We appreciate your honesty and hope to have the opportunity to welcome you back and provide a better experience. Warm regards, Hotel Management

Dear Adam, Thank you for sharing your experience. We are sorry that your stay did not fully meet your expectations. Your comments regarding the bathroom size, the cleanliness of the restaurant chairs, and the breakfast have been noted and … Még több

Dear guests, Thank you for sharing your feedback. We are sorry to hear that the wellness center did not meet your expectations. Our guests receive a special sheet before entering the sauna to avoid being completely naked, but unfortunately, it seems someone did not follow these rules, for which we apologize. Using the sauna and wellness areas without swimwear is common practice for hygiene and comfort in many wellness centers. Regarding the pools, unfortunately, we do not heat the outdoor pools as they are located outdoors where the natural temperature during warm days is comfortable for swimming. The indoor pools are heated to ensure maximum comfort for our guests. We appreciate your feedback and hope to provide you with a more enjoyable experience during your next visit. Kind regards, Hotel Management

Dear guests, Thank you for sharing your feedback. We are sorry to hear that the wellness center did not meet your expectations. Our guests receive a special sheet before entering the sauna to avoid being completely naked, but unfortunately… Még több

Dear Mr. Fulop, Thank you for your feedback and for taking the time to share your experience. We are truly sorry that your stay did not fully meet your expectations, especially due to the technical issues with the air conditioning and refrigerator in your room. We understand how important a comfortable temperature is for a pleasant stay, and we sincerely regret that we were unable to resolve all issues in a timely manner. We are also sorry that the offered compensation did not meet your expectations. Please know that we take your comments very seriously and have already taken additional steps to prevent similar situations in the future. Despite the inconveniences you experienced, we hope to have the opportunity to welcome you again and provide you with a much improved experience. Kind regards, Hotel Management

Dear Mr. Fulop, Thank you for your feedback and for taking the time to share your experience. We are truly sorry that your stay did not fully meet your expectations, especially due to the technical issues with the air conditioning and refr… Még több

Dear Mate, Thank you for taking the time to share your feedback about your stay at our hotel. We are glad to hear that you appreciated the variety of meals, children’s facilities, and the proximity of several beaches. At the same time, we regret that certain aspects of your stay did not fully meet your expectations. We take your comments regarding the room photos, noise from the bar, and the availability of sunbeds by the pool very seriously. We always strive to provide clear and accurate information to our guests, and your feedback will help us further improve our services and communication. We appreciate your honesty and hope to have the opportunity to welcome you again and demonstrate the improvements we are making. Kind regards, Hotel Management

Dear Mate, Thank you for taking the time to share your feedback about your stay at our hotel. We are glad to hear that you appreciated the variety of meals, children’s facilities, and the proximity of several beaches. At the same time, we… Még több

Dear Zolikom, Thank you for taking the time and write us a positive review. We are happy to hear that you enjoyed the comfort of our hotel, as well the stunning sea views. We're also glad you had a chance to relax in our heated saltwater swimming pool. Thank you also for your honest feedback about the bed height. We look forward to welcoming you back for another relaxing stay soon! Best regards, Your Aminess Maestral Hotel team

Dear Zolikom, Thank you for taking the time and write us a positive review. We are happy to hear that you enjoyed the comfort of our hotel, as well the stunning sea views. We're also glad you had a chance to relax in our heated saltwat… Még több

Dear Mr Ferenc, Thank you for your feedback and comments. We are glad to hear that you were satisfied with the hotel’s location and the friendliness of our staff. We also appreciate you sharing your experience regarding the restaurant. We apologize for the overcrowding in the restaurant, especially during the New Year's Eve dinner. We understand that the large concentration of guests at the same time caused discomfort, and our goal is to ensure a pleasant experience for every guest. We are sorry that, due to these circumstances, you decided to leave the hotel earlier. We understand your situation and hope we will have the opportunity to welcome you again during a quieter period and provide you with a better experience. Best regards, Management Aminess Maestral Hotel

Dear Mr Ferenc, Thank you for your feedback and comments. We are glad to hear that you were satisfied with the hotel’s location and the friendliness of our staff. We also appreciate you sharing your experience regarding the restaurant. We a… Még több