Reviews of Vitality Hotel Punta 4 stars
Sestavine 17, 51551 Veli Lošinj, Croatia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewfood
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWe just booked normal room, but we get sea view room, which was increadible. Also the breakfast in the hotel I think it is one the best I ever experienced.
The pool prices and the bar prices are quite high we ordered one big water for the night and we charged for 8 Euro. It is our fault because we did not checked it previously but, it is not change on the point the prices are high.
Dear Dávid, Thank you so much for your kind words. We're thrilled to hear you enjoyed the sea view upgrade and that our breakfast left such a great impression, that means a lot to us. We appreciate your feedback regarding the bar and pool prices. We'll certainly take it into consideration as we continuously work to improve the guest experience. We hope to welcome you back again soon. Best regards, Lorena Bačić, General Manager
Dear Dávid, Thank you so much for your kind words. We're thrilled to hear you enjoyed the sea view upgrade and that our breakfast left such a great impression, that means a lot to us. We appreciate your feedback regarding the bar and po… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe room was spaceous, loved the pools and the food was delicious.
Dear Alenka, Thank you so much for your kind words. We're glad to hear you enjoyed the room, the pools, and our delicious food. We hope to welcome you back soon. Best regards, Lorena Bačić, General Manager
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBeautiful location, beautiful swimming pool with seawater, very kind staff, very beautiful sports center for tennis. Large parking on three levels. Free entry to the SPA (once a day).
The shower-head was broken. The shower cabin door did not hold the water. The shower mixer was dispensing water at varying temperatures (first hot, then cold, then hot again, ...). Often, the seafront terrace received the smells from the kitchen. The television had a part of the screen that was not visible. Large parking on three levels but: access to the first floor via a ladder of about 30 steps; access to the second floor via a steep ramp; access to the third floor via another ladder of about 15 steps (inconvenient architectural barriers). At dinner, very expensive drinks (5,25 € for 0,75 liters of natural water).
Dear Alessandro, Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed our beautiful location, seawater pool, sports center, and SPA access. It’s also wonderful that you appreciated our kind staff and ample parking. We sincerely apologize for the issues you experienced with the shower, television, and the occasional kitchen smells on the terrace. Your comments regarding the parking access and drink prices are also noted and will be reviewed carefully to improve guest comfort and satisfaction. We truly value your input and hope to have the opportunity to welcome you back for an even better stay in the future. Warm regards, Lorena Bačić, General Manager
Dear Alessandro, Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed our beautiful location, seawater pool, sports center, and SPA access. It’s also wonderful that you appreciated our kind staff and… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWe had a great stay at Hotel Punta. The check-in was super smooth, parking is available, and overall the staff were extremely kind and accommodating. One evening we had a bit of noise from the neighbors (nothing major), as the rooms had connected doors (for family stays for example). Because of that we asked if we could move, and the receptionist went above and beyond to find us another room. In the end, we decided not to change the room, but it was a truly kind gesture that showed how much the staff care about making every stay as pleasant as possible. The sea view is absolutely top-notch, definitely 5-star worthy. The beach is excellent, with showers available, and the food although served in an all-you-can-eat buffet style is really quite good. No complaints at all about the meals. The hotel and rooms are very clean and well-kept, so a strong recommendation there. A special highlight: unlike many places these days, there’s no “greedflation” here prices for drinks, ice cream, and cakes at the bar are very reasonable, especially considering this is a 4-star hotel. Huge compliments to the management for this approach; I’m sure it will pay back through guest loyalty.
As for the downsides, they’re really just small notes. I don’t quite understand why connected rooms also share a connected balcony that doesn’t make much sense. And during breakfast and dinner there was sometimes a bit of a crowd, with occasional waiting for food to be replenished (like bread). But honestly, this didn’t negatively affect our experience in any meaningful way it’s more of a side comment than a real complaint.
Dear Martin, Thank you so much for your wonderful and detailed review. We’re delighted to hear that you had a great stay with us and appreciated the check-in, kind staff, and beautiful sea view. It means a lot that you noticed our efforts to provide reasonable prices and a clean, welcoming environment. We also appreciate your constructive comments regarding the connected balconies and occasional wait times at meal service. Your feedback helps us continually improve the guest experience. It was a pleasure to have you with us, and we look forward to welcoming you back to Hotel Punta for another memorable stay. Warm regards, Lorena Bačić, General Manager
Dear Martin, Thank you so much for your wonderful and detailed review. We’re delighted to hear that you had a great stay with us and appreciated the check-in, kind staff, and beautiful sea view. It means a lot that you noticed our efforts … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation is great and tucked away from the main town with great sea views and swimming.
The hotel website and marketing do not match the in real life experience and the hotel is tired and dated. The service from staff although approachable is poor and uninitiated.
Dear Lucy, Thank you for your feedback. We’re glad you enjoyed the location and sea views. We’re sorry to hear that the overall experience did not meet your expectations. Your comments regarding the condition of the hotel and the service will be taken into consideration as we work on improvements. Kind regards, Lorena Bačić, General Manager
Dear Lucy, Thank you for your feedback. We’re glad you enjoyed the location and sea views. We’re sorry to hear that the overall experience did not meet your expectations. Your comments regarding the condition of the hotel and the service wi… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewTranquilling silence during the night. Very friendly staff, pools, comfy beds, clean and large bathroom, nice terrace, choice of food (breakfast / dinner), spacious parking.
Beach set (umbrellas and sunbeds) could be free for regular Hotel guests. A bit crowded pool, with a very small space between sunbeds. Some parts of the hotel could be updated and redesigned (those long halls are waiting for a good interiorist!)
Dear Nebojsa, Thank you very much for your detailed feedback. We're glad to hear that you enjoyed the peaceful atmosphere, our friendly staff, comfortable facilities, and the variety of food. We appreciate your suggestions regarding the beach set, pool area, and hotel design. Guest feedback like yours helps us improve, and we’ll certainly take your comments into consideration for future updates. We hope to welcome you back soon. Warm regards, Lorena Bačić, General Manager
Dear Nebojsa, Thank you very much for your detailed feedback. We're glad to hear that you enjoyed the peaceful atmosphere, our friendly staff, comfortable facilities, and the variety of food. We appreciate your suggestions regarding the… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEverything, especially the gym, breakfast patio, evening entertainment on the bar patio, proximity to Veli Lošinj restaurants & Radenska Bay, greeting by 3 goats in the parking lot ♥️. What was most appreciated was the warm greetings received by the breakfast hostess girls and Bryan. Also, everything we requested was an enthusiastic “Yes” from ice packs to band aids. Punta ticked all the boxes!!!
Inconvenience of parking lot after 10 pm.
Dear Josephine, Thank you so much for your wonderful feedback. We're thrilled you enjoyed your stay, especially the gym, breakfast patio, and the warm service from our team. We appreciate your note about the parking inconvenience and will take it into consideration. We hope to welcome you back soon. Kind regards, Lorena Bačić, General Manager
Dear Josephine, Thank you so much for your wonderful feedback. We're thrilled you enjoyed your stay, especially the gym, breakfast patio, and the warm service from our team. We appreciate your note about the parking inconvenience and wi… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect
Dear Marko, Thank you for being our guests. We hope you enjoyed your stay at our hotel and beautiful island of Lošinj. We are glad that you shared your feedback with us and look forward to having you stay with us again. Best regards from sunny Lošinj, Lorena Bačić, General Manager
Dear Marko, Thank you for being our guests. We hope you enjoyed your stay at our hotel and beautiful island of Lošinj. We are glad that you shared your feedback with us and look forward to having you stay with us again. Best regards from su… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLovely property and very comfy beds!
Dear Rebecca, Thank you so much. We're glad you enjoyed the property and had a comfortable stay. Hope to see you again soon. Kind regards, Lorena Bačić, General Manager
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewClean, comfortable, very nice staff, good parking options, beautiful sea view, great beach in front of the hotel, fabulous breakfast, dinner with many options, great saunas, good massages, decent options for snacking during the day
the hallways need refreshing, the prices are generally too high (on the whole island), our tv didn't work (but we also didn't care enough to mention it at the front desk)
Dear Bojana, Thank you for your kind words and valuable feedback. We're glad you enjoyed the views, beach, food, and wellness facilities. We’ll take note of your comments regarding the hallways and TV. We hope to welcome you again soon. Kind regards, Lorenan Bačić, General Manager
Dear Bojana, Thank you for your kind words and valuable feedback. We're glad you enjoyed the views, beach, food, and wellness facilities. We’ll take note of your comments regarding the hallways and TV. We hope to welcome you again soon.… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGym is great
Dirty rooms and old furniture
Dear Ash, Thank you for your feedback. We’re glad to hear you enjoyed the gym. At the same time, we're truly sorry that the cleanliness and condition of the furniture did not meet your expectations. Your comments are very important to us, and we will address these issues with our housekeeping and maintenance teams to improve. We hope to have the opportunity to welcome you again and offer a better experience. Best regards, Lorena Bačić, General Manager
Dear Ash, Thank you for your feedback. We’re glad to hear you enjoyed the gym. At the same time, we're truly sorry that the cleanliness and condition of the furniture did not meet your expectations. Your comments are very important to u… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified review