240, Rue 29 B Prolongée Carénage, 1110 Cap-Haïtien, Haiti
#5 of 5 hotels in Cap-Haïtien
Guests' ChoiceBased on 38 hotel reviews
6.4Cleanliness
7.1
Comfort
7.2
Location
6.8
Facilities
6.8
Staff
7.9
Value for money
7.0
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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Showing 1 - 25
Reviewed: March 11, 2025
Jagdish
HaitiGood
Stayed in March 2025
Reviewed: October 14, 2024
Ebenger
United StatesWifi
The hotel was okay overall. I like the fact that yhey have a smart TV in the room. But I think they need to do a better job with the WIFI situation
Stayed in September 2024
Reviewed: August 4, 2024
Milord
United StatesThe wifi wasn’t working in my room for my entire stay so do the tv
The breakfast people were great people
Stayed in August 2024
Reviewed: March 20, 2023
Lynden
United StatesThe pool was dirty. The electricity will come in and out and the Wi-Fi was garbage.
The staff was very polite over there and very helpful
Stayed in March 2023
Reviewed: February 23, 2023
Schuberte
HaitiThe bottle of water supposed to be free ,the customer didn’t have to pay for it
I didn’t like the coffee and the pasta with ham and cheese , too much oil and after that I’m enjoying staying here
Stayed in February 2023
Reviewed: August 8, 2025
Mitchell
United StatesThe property was in process of being renovated. I think it’s going to be a great spot when it’s finished.
Very helpful staff, made you feel like family.
Stayed in July 2025
Reviewed: July 19, 2025
Michelange
United StatesJust wanted to share my thoughts on the food! Everything I *did* get to try was absolutely delicious – seriously, so yummy! My only tiny little wish is that the portions could be a bit bigger, because I could have happily eaten more. A couple of things were unavailable, which was a bit of a bummer, but overall, a great meal!
Just wanted to share what I loved most about the hotel – it's totally family-friendly! It had such a great vibe, perfect for a relaxing getaway with the kids (or grandkids!). We felt really comfortable and at home there.
Stayed in July 2025
Reviewed: June 2, 2025
Saint-cyr
HaitiNothing
The staff was friendly, and the breakfast was good.
Stayed in May 2025
Reviewed: January 21, 2025
Don
United StatesWhat I didn't like was that the property could have been better maintained. While the staff's exceptional service made my stay enjoyable, I noticed some areas that needed attention, which detracted from the overall experience. Improving the maintenance would really enhance the ambiance and comfort of the property.
What I really liked about the property was the exceptional service provided by the staff. They went above and beyond to ensure that every guest felt comfortable and well taken care of. Their attentiveness and willingness to assist made my experience truly enjoyable, creating a welcoming atmosphere that I greatly appreciated.
Stayed in January 2025
Reviewed: December 28, 2024
Francis
United StatesDifficult to get to, taxi rides were too expensive, many dinner choices not available, pool was dirty and not able to use
Staff was great ! very accommodating, free breakfast was phenomenal, food was good, rooms were clean and changed everyday, open air dining area and lounge was very guest friendly, attractive artwork and paintings highlighted the rich haitian culture, romantic and private getaway in the mountains
Stayed in December 2024
Reviewed: December 11, 2024
Mohammad
HaitiAll electricity socket in the rooms were not working, but two. There was a lot of mosquitos and cockroaches. Lunch food not that good compared to the price and many dishes are missing. I only get two small bottles of water for free instead of 1.5 liter AC was dripping water the entire time so each day I wake up to water on the floor. Hotel rooms are expensive for the quality of services given.
Staff were nice and wifi was good. Breakfast was good as well. Cleaning service was good.
Stayed in December 2024
Reviewed: July 6, 2024
Francis
United StatesNothing
Nothing
Stayed in July 2024
Reviewed: November 6, 2023
Roseman
HaitiThe swimming pool was inoperable and dirty which cause a lot of mosquitoes. The climatisation is turned off from 3h am. Only two meals on the breakfast.
The staff was kind. The space was quiet and near the down town.
Stayed in November 2023
Reviewed: October 8, 2023
Calvin
Trinidad and TobagoNo AC most of the say although it was advertised rooms came with AC; Television didn't work; No soap provided; showers were the worst etc
It was the worst spend I have made in years. Very disappointing
Stayed in October 2023
Reviewed: September 25, 2023
Johnny
HaitiThe first night we can not take a shower there is no water etc …
The food was good and delicious
Stayed in September 2023
Reviewed: August 20, 2023
Jennifer
BahamasThe service was terrible. In our first room we had issues with the television. When we changed room, the refrigerator didn’t work and when we asked for a different refrigerator we didn’t get one. We paid eight hundred plus dollars for poor service!
Stayed in August 2023
Reviewed: May 22, 2023
Metayer
HaitiFix the water pressure
The shower not good at all is no pressure on the water when you are taking a bath
Stayed in April 2023
Reviewed: April 28, 2023
Metayer
HaitiThe shower is no pressure on the water you might take 4hrs to take a shower omg everything is excellent but when are you taken a bath you will hate yourself
Stayed in April 2023
Reviewed: April 25, 2023
Yoline
United StatesThe mosquitoes were harsh but that’s nothing to do with the hotel, just don’t open your doors at night. I just wish I had a fridge to keep my stuff cool.
The staff was amazing the property was beautiful, the provided 3 course breakfast every morning, they had armed security protecting the place 24 hours, anything you needed the staff would go into the village to find it for you. Just make sure you tip the staff for an even better experience. They also have a mango tree on the property. And a beautiful swimming pool
Stayed in April 2023
Reviewed: April 23, 2023
Inngemar
United StatesNot enough time for the air conditioner,and cleanness the room in the morning
The pool,the food
Stayed in April 2023
Reviewed: September 10, 2022
Jean
United StatesI didn’t like anything
Nothing at alll
Stayed in August 2022
Reviewed: July 5, 2023
Anonymous
United StatesClean clean
Good sévices, loyalistes
Stayed in July 2023
Reviewed: September 5, 2025
Mathurin
United StatesThere are no comments available for this review
Stayed in August 2025
Reviewed: April 21, 2025
Bien-aime
CanadaThere are no comments available for this review
Stayed in April 2025
Showing 1 - 25
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