30 Ruelle Caraïbes, 1111 Vertières, Haiti
#1 of 1 hotels in Vertières
Guests' ChoiceBased on 41 hotel reviews
5.4Cleanliness
6.3
Comfort
5.9
Location
5.9
Facilities
6.0
Staff
6.4
Value for money
5.8
Free Wifi
4.2
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Showing 1 - 25
Reviewed: June 30, 2024
Nathanael
United StatesThe rooms are really warm And the air conditioner is not working well
Stayed in June 2024
Reviewed: December 20, 2023
Jacques
United StatesIt’s sucks , no electricity, no internet and no customer service
There is on think I like , that’s only the breakfast
Stayed in December 2023
Reviewed: August 26, 2023
Claudia
United StatesWhen it come to clean the rooms they it's a problem when they finally do it they forgot something. I have to go and asked them for clean sheets and towels when I payed my money wow.
The front desk staff is not really friendly. The bar staffs are better . They need more serious people
Stayed in August 2023
Reviewed: August 24, 2023
Schoubert
United StatesThe size of the rooms
I really like the staff of management and the bar
Stayed in August 2023
Reviewed: July 24, 2023
Utilus
United StatesIt was hot inside, no AC only at night
Cleanliness
Stayed in July 2023
Reviewed: March 30, 2023
Anser
United StatesBreakfast could have been better. I didnt like the fact that I was served the same breakfast for three days and had to wait to be able to get something else. The fact that the air conditioner wasn't always turned on.
The food order from the kitchen was very tasty. Most of the staff was friendly. The girl at the bar was exceptional
Stayed in March 2023
Reviewed: March 7, 2023
Guy
United StatesNo television and I did not appreciate the service
I did not know about the breakfast
Stayed in March 2023
Reviewed: January 26, 2023
Junior
United Statesstan on white pillow cases ,thats not cool. I got sent to an unclean room then move to a clean one. did not like that
the location
Stayed in January 2023
Reviewed: August 21, 2025
Daniela
ColombiaEverything the pictures are different
Stayed in August 2025
Reviewed: September 17, 2024
Werly
United StatesIt’s to hot
There are no e/c on the day time
Stayed in September 2024
Reviewed: August 23, 2024
Christine
HaitiEverything was trash from the place itself to the staff. I was recommended by a friend who knows the owner and honestly thought it was a good place by the pictures. They put me in a room that smelled horrible, it smelled like it hasn't been open in a while, then there's dust all over the TV and furnitures, cobwebs in the fan. Summer heat in Haiti, no AC, no fan. They said AC is from 10p to 6a, wrong they open it between 10-10h30p and by 1am it's gone. Oooh dont get me started on the water, I came back to the room at 4am there's none to even flush the toilet and one time I find myself finishing my shower with a bottle of drinking water like wtf. The pool dirty af it's stable water not being filtered. The breakfast, oh Lord, spaghetti is not that hard to make come on y'all.
Nothing, everything was terrible
Stayed in August 2024
Reviewed: July 29, 2024
Chery
United StatesNothing
Nor bad
Stayed in July 2024
Reviewed: August 5, 2023
Leotilde
United StatesWe got to the hotel, and they informed us that the AC was only turned on from 10PM at night to 5AM. They also informed us that they could not take my credit nor debit card, that it was only CASH.
Nothing at all.
Stayed in August 2023
Reviewed: July 31, 2023
Telayencia
HaitiAt the fan just kept going in and out it's like we was losing a little power
The breakfast was great and the location was in a good spot and then it was just a good energy good vibe.
Stayed in May 2023
Reviewed: July 13, 2023
Dushmantha
United Statesconnect wifi, but no connection at all. My main concern is wifi connection. If I am not able to connect wifi , I can't do my next booking, trips etc at all. Power cuts too. A/C is not working more than 20 hours. GPS is not correct at all. No way can find the place with GPS. Only known Taxi driver was able to find place.
few toast, fruits, Frruit Drink , coffee is little better.
Stayed in July 2023
Reviewed: July 6, 2023
Clarah
Turks & Caicos IslandsThe staff was rude, the property was dirty, nothing that was stated in the website is actually true, it was all around a terrible experience
Nothing
Stayed in July 2023
Reviewed: July 2, 2023
Eliassaint
Turks & Caicos IslandsThe employees are very nice
Stayed in July 2023
Reviewed: June 14, 2023
Jocelaine
ThailandI don’t like how the staff treated me they ha no standard this place not private guest not even have chance to use the pool ppls from outside how coming using it 🙃ni internet 🤨
I like the food
Stayed in June 2023
Reviewed: June 10, 2023
Ethan
BahamasNo Water in Pool. No WiFi. No A/C 20 Hours of the day. Overly Pricey Food for tiny portions. Over Pricey Drinks. Mosquitoes. VERY HOT in Rooms. Unfriendly, Non Accommodating Staff. No Soap. Half used Mini Shampoos etc
Was a Familiar place because I stayed there before. Not Sure if New Ownership or Management, But EVVVVERYTHING was Different. Railings are Rusting and Falling apart etc. It wasn't " GREAT " before, But Much better Value / Bang for your buck.
Stayed in June 2023
Reviewed: May 24, 2023
Fievre
United StatesI paid for a service that I did not get. There was no room available when I arrived at the hotel. I had to leave a look for other accommodation.
I did not get a room at all. I thought the booking company would give me a refund but I have not heard anything from them.
Stayed in May 2023
Reviewed: May 4, 2023
Badwet
United Statesthe air conditioner
the bar
Stayed in April 2023
Reviewed: April 22, 2023
Wichnel
HaitiI spent 3 nights at the hotel,the girl in the reception is so rude it's crazy,bathroom is dirty like crazy no even trash bag in trash can,Noone come to check,towels dirty and wet,owner need to hire people who know what hotel means. Okap is already dirty but at list a hotel room shouldn't be like that,please work in that,okap is a reference or Haitian pride,hire people who can do the job
The breakfast was good,the building itself is ok but housekeeping is a big zero
Stayed in April 2023
Reviewed: April 17, 2023
Ee
HaitiNothing
Everything
Stayed in April 2023
Reviewed: April 11, 2023
Rock
United Statesthe Staff were very friendly, I like it
Stayed in April 2023
Showing 1 - 25
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