Hodnocení – Duna Garden Hotel 4 hvězdiček

Dear Zita, We appreciate your feedback regarding your recent stay at our hotel. It's wonderful to know that you enjoyed our breakfast service, the clean conditions of our rooms, and the beautiful Danube surroundings. However, it's regrettable to hear about the issues you experienced with the shower pressure and temperature. We take such matters seriously as we constantly strive to enhance our guest experience. Your comments reflect an area where we can definitely improve. Swift action will be taken to resolve these problems and ensure they do not reoccur. Should you decide to stay with us again in the future, you can expect a fully functioning shower system, among other quality amenities. We hope that despite this inconvenience, you will give us another chance to provide you with a better visit next time around. Your satisfaction is our top priority and your comments assist us greatly in achieving that goal. Thanks and Regards Duna Garden Hotel

Dear Zita, We appreciate your feedback regarding your recent stay at our hotel. It's wonderful to know that you enjoyed our breakfast service, the clean conditions of our rooms, and the beautiful Danube surroundings. However, it's regret… Zobrazit více

Dear Honza, We are delighted to hear that you appreciated the clean accommodations, ample parking options, captivating view, international TV channels, and room lighting. However, we regret that certain aspects of your stay did not fulfill your expectations. Regarding your concern about the adjoining room's door, we wish to assure you that your privacy and serenity are of utmost importance to us. We'll work on measures to soundproof these doors in order to minimize any noise disturbances. Your input about breakfast time and the availability of tables has been noted and actions will be taken to address these concerns. We understand how these aspects can affect your overall experience and we pledge to do better. Lastly, we're sorry for any misunderstanding regarding the bed arrangement. We offer both double beds and twin beds. It appears there may have been some miscommunication about your preferences. In the future, we encourage guests to clarify their preferences at the time of booking or check-in so that we can accommodate them accordingly. We are always eager to improve and your feedback will help us deliver a more satisfying service. We hope you give us another chance to meet your expectations. Thanks and Regards Duna Garden Hotel

Dear Honza, We are delighted to hear that you appreciated the clean accommodations, ample parking options, captivating view, international TV channels, and room lighting. However, we regret that certain aspects of your stay did not fulfill … Zobrazit více

Dear Marek, We appreciate you sharing your experience with us and express regret that our breakfast service did not meet your expectations. Our goal is always to provide an enjoyable and satisfying dining environment for our guests, and it's clear we fell short of that in this instance. The situation you described regarding the seating arrangement and the delay in service is certainly not in line with our usual-practices. We are looking into this matter for necessary improvements to ensure such an incident does not occur in the future. We also acknowledge your feedback on our food options and quality. We strive to serve fresh and delicious fare to kickstart our guests' days and it's disappointing that your experience was less than satisfactory. Your constructive feedback, specifically on our coffee and food assortment, will greatly contribute to refining our services. Our ultimate aim is to create memorable experiences at all times, from reception to restaurant. Please be assured we give your feedback the serious attention it deserves, as your satisfaction is crucial to us. We hope you will return and give us the chance to make a superior impression. Thanks and Regards Duna Garden Hotel

Dear Marek, We appreciate you sharing your experience with us and express regret that our breakfast service did not meet your expectations. Our goal is always to provide an enjoyable and satisfying dining environment for our guests, and … Zobrazit více

Thank you for your kind review! We’re delighted to hear that you had a pleasant stay and appreciated the thoughtful preparation for your baby, as well as the cleanliness, beautiful garden, and river view. It’s wonderful to know that we could contribute to your comfort, even for a short stay. We hope to welcome you back in the future for a longer visit so you can fully enjoy everything our hotel has to offer!

Thank you for your kind review! We’re delighted to hear that you had a pleasant stay and appreciated the thoughtful preparation for your baby, as well as the cleanliness, beautiful garden, and river view. It’s wonderful to know that we coul… Zobrazit více

Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed your beautiful room with a river view—there’s nothing quite like waking up to such a serene and picturesque setting. It’s also wonderful to know that you found our breakfast good and that everything else met your expectations. We appreciate your feedback regarding the fruit and vegetable selection at breakfast. Offering a well-balanced and satisfying meal is important to us, and we will certainly take your suggestion into account as we continue to enhance our breakfast offerings. It was a pleasure hosting you, and we would love to welcome you back for another enjoyable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know!

Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed your beautiful room with a river view—there’s nothing quite like waking up to such a serene and picturesque setting. It… Zobrazit více

Thank you for your kind words! We’re delighted to hear that you enjoyed our beautiful terrace and the peaceful environment. Creating a serene and relaxing atmosphere for our guests is something we take great pride in, and we’re so pleased that it added to your experience. We hope to have the pleasure of welcoming you back for another tranquil and enjoyable stay. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know!

Thank you for your kind words! We’re delighted to hear that you enjoyed our beautiful terrace and the peaceful environment. Creating a serene and relaxing atmosphere for our guests is something we take great pride in, and we’re so pleased t… Zobrazit více

Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t fully meet your expectations. Regarding the parking, we do have on-site parking available; however, it seems that it was full during your stay. We understand how important parking can be, and we apologize for any inconvenience this caused. We also regret that our breakfast did not meet your expectations. We always aim to provide a variety of options that cater to all tastes, and your comments are invaluable as we continue to enhance the quality and selection of our breakfast offerings. We truly appreciate your honest feedback and will use it to improve our services. We hope to welcome you back and provide a more enjoyable and seamless experience in the future.

Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t fully meet your expectations. Regarding the parking, we do have on-site parking available; however, it seems that it was full during your stay. We … Zobrazit více