Comentários de Emerald Hotel by Continental Group 4 estrelas

Dear Felipe, Thank you for sharing your feedback. We're glad to hear that you appreciated our central location. We’re sorry to learn that other aspects of your stay, such as the room size and breakfast pricing, did not meet your expectations. We understand how important value for money is, and your comments will be taken into consideration as we continuously review our services and offerings. We truly appreciate your input and hope we might have the opportunity to welcome you back for a more satisfying experience in the future. Warm regards, Krisztian Horvath Front Office Manager

Dear Felipe, Thank you for sharing your feedback. We're glad to hear that you appreciated our central location. We’re sorry to learn that other aspects of your stay, such as the room size and breakfast pricing, did not meet your expec… Mostrar mais

Dear Otavio, Thank you very much for your kind review and for choosing Emerald Hotel & Suites. We’re delighted to hear that you enjoyed the unique contrast between our contemporary design and the surrounding traditional architecture — something we are proud to offer here in the heart of Budapest. It’s also wonderful to know that you would gladly return to stay with us. Thank you as well for your thoughtful feedback regarding the breakfast selection. We truly appreciate your suggestion and will certainly take it into consideration as we continue working to enhance the quality and variety of our offerings to better reflect the overall hotel experience. We hope to have the pleasure of welcoming you back again in the near future! Warm regards, Krisztián Horváth Front Office Manager

Dear Otavio, Thank you very much for your kind review and for choosing Emerald Hotel & Suites. We’re delighted to hear that you enjoyed the unique contrast between our contemporary design and the surrounding traditional architecture —… Mostrar mais

Dear Jorge, Thank you for choosing Emerald Hotel & Suites for such a special occasion. We are truly sorry to hear that your experience did not meet your expectations, especially during your honeymoon — a moment we always hope to help make memorable. We do offer several special packages to enhance celebratory stays, and I’m sorry to learn that none of the options met your preferences or made a positive impact. It's also disappointing to hear that our team missed the opportunity to warmly acknowledge your special occasion at check-in — this is certainly not the level of attentiveness we aim for. Your feedback regarding the room and breakfast has been noted and will be shared with the relevant departments to help us improve further. While we regret that your impression of the hotel was not a positive one, I sincerely hope you might consider giving us another chance in the future. I would be more than happy to personally assist with your arrangements to ensure a much more satisfying experience. Warm regards, Krisztián Horváth Front Office Manager

Dear Jorge, Thank you for choosing Emerald Hotel & Suites for such a special occasion. We are truly sorry to hear that your experience did not meet your expectations, especially during your honeymoon — a moment we always hope to help m… Mostrar mais

Dear Antonio, Thank you so much for your perfect score and kind words! We're thrilled to know that everything met your expectations and that you had such a positive experience with us. Your satisfaction is our top priority, and it means a lot to hear that every aspect of your stay was just right. We hope to welcome you back again soon! Kind regards, Bálint Szalai Assistant Front Office Manager

Dear Antonio, Thank you so much for your perfect score and kind words! We're thrilled to know that everything met your expectations and that you had such a positive experience with us. Your satisfaction is our top priority, and it mea… Mostrar mais

Dear Maria Carolina, Thank you for your kind feedback! We're delighted to hear that you enjoyed the comfort of your room, our central location, and found our luggage storage service practical and convenient. We hope to welcome you back to Emerald Hotel & Suites on your next visit to Budapest! Warm regards, Krisztián Horváth Front Office Manager

Dear Maria Carolina, Thank you for your kind feedback! We're delighted to hear that you enjoyed the comfort of your room, our central location, and found our luggage storage service practical and convenient. We hope to welcome you bac… Mostrar mais

Dear Jean, Thank you very much for sharing your feedback with us. We’re delighted to hear that you enjoyed our prime location, convenient access to metro stations, and the abundance of nearby cafés and restaurants. It’s also fantastic to know that you appreciated our breakfast, and that you would consider staying with us again. We truly value your kind words and look forward to welcoming you back on your next visit to Budapest! Best regards, Krisztián Horváth Front Office Manager

Dear Jean, Thank you very much for sharing your feedback with us. We’re delighted to hear that you enjoyed our prime location, convenient access to metro stations, and the abundance of nearby cafés and restaurants. It’s also fantastic to k… Mostrar mais

Dear Lucas, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the breakfast, bed, location, and the shower features during your stay. We appreciate your understanding regarding the room size and are glad we could resolve the issue with the bath flooding promptly. Your feedback helps us improve, and we’ll take it into account for future enhancements. We hope to have the pleasure of welcoming you back on your next visit to Budapest! Best regards, Krisztián Horváth Front Office Manager Emerald Hotel & Suites

Dear Lucas, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the breakfast, bed, location, and the shower features during your stay. We appreciate your understanding regarding the… Mostrar mais

Dear Paulo, Thank you for taking the time to share your feedback about your recent stay with us. We’re glad to hear that you had a positive experience and that our location, comfort, and value for money stood out during your visit. If there’s anything we could have done to make your stay even better, please don’t hesitate to let us know. Your comments are important to us and help us continually improve. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay! Warm regards, Bálint Szalai Assistant Front Office Manager

Dear Paulo, Thank you for taking the time to share your feedback about your recent stay with us. We’re glad to hear that you had a positive experience and that our location, comfort, and value for money stood out during your visit. If the… Mostrar mais

Dear Dora, Thank you so much for sharing your thoughtful and detailed feedback. We’re delighted to hear that you enjoyed our central location, spotless rooms, and the amenities like tea and coffee, as well as our varied breakfast selection. It’s especially rewarding to know that our friendly and helpful staff contributed positively to your experience. We sincerely appreciate your suggestions. Regarding the room size, we understand how important space is for comfort, and for your next stay, we recommend our apartments, which offer more room to move around and ensure an even more comfortable experience. We’d also like to let you know that slippers and bathrobes are available free of charge upon request, we’d be happy to provide them anytime during your stay. We’ve also noted your comments about the breakfast options. Your suggestion for healthier choices is invaluable, and we will certainly consider expanding our selection to include more balanced and nutritious items. Thank you once again for your kind words and thoughtful insights. We look forward to welcoming you back for an even more enjoyable stay in the future! Warm regards, Bálint Szalai Assistant Front Office Manager

Dear Dora, Thank you so much for sharing your thoughtful and detailed feedback. We’re delighted to hear that you enjoyed our central location, spotless rooms, and the amenities like tea and coffee, as well as our varied breakfast selectio… Mostrar mais

Dear Yone, Before all let me thank you again for having chosen our Emerald Hotel & Suites for your recent stay in Budapest. Thank you very much for sharing your feedback with us. We truly appreciate you taking the time to let us know about your recent experience. I’m truly sorry to hear that your stay did not fully meet your expectations, particularly regarding the room size and comfort. You reserved a room in our most basic category, which, as you noted, includes our smallest rooms. We understand that these rooms may feel compact, especially for two people, and I regret that there were no available upgrade options during your stay to provide a more spacious alternative. Weekends are typically high-demand periods for us, and we were indeed fully booked, limiting our ability to offer an alternative room. Please accept our sincere apologies for any inconvenience this caused, and thank you for your understanding. For your next stay, I would encourage you to reach out to us directly. This way, we can discuss room options that best align with your preferences and ensure a comfortable experience that meets your expectations. Thank you once again for your feedback. We hope to welcome you back in the future for a more enjoyable stay. Kind regards, Bálint Szalai Assistant Front Office Manager

Dear Yone, Before all let me thank you again for having chosen our Emerald Hotel & Suites for your recent stay in Budapest. Thank you very much for sharing your feedback with us. We truly appreciate you taking the time to let us know… Mostrar mais

Dear Raphael, Thank you for sharing your feedback! We’re delighted that you appreciated our central location, modern design, and found our Emerald team to be polite and helpful. We hope to welcome you back for another great stay in the future! Best regards, Krisztián Horváth Front Office Manager

Dear Raphael, Thank you for sharing your feedback! We’re delighted that you appreciated our central location, modern design, and found our Emerald team to be polite and helpful. We hope to welcome you back for another great stay in the fu… Mostrar mais

Dear Roberta, Thank you for your kind feedback! We’re pleased to hear that you enjoyed our great location, comfortable and clean rooms, and the full breakfast. We hope to welcome you back soon! Best regards, Krisztián Horváth Front Office Manager

Dear Roberta, Thank you for your kind feedback! We’re pleased to hear that you enjoyed our great location, comfortable and clean rooms, and the full breakfast. We hope to welcome you back soon! Best regards, Krisztián Horváth Front Office… Mostrar mais

Dear Sousa Corea, Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful and comfortable stay with us, and that our central location worked perfectly for you. It's always a pleasure to hear when our guests enjoy everything. We hope to welcome you back soon! Best regards, Krisztián Horváth Front Office Manager

Dear Sousa Corea, Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful and comfortable stay with us, and that our central location worked perfectly for you. It's always a pleasure to hear when o… Mostrar mais

Dear Antonio, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our prime location in the heart of Budapest, our terrace, and the excellent service provided by our team. We appreciate your comments regarding the bath handle. Your feedback is valuable, and we will look into this to ensure a more comfortable experience for our future guests. We hope to welcome you back soon for an even better stay! Best regards, Bálint Szalai Assistant Front Office Manager

Dear Antonio, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our prime location in the heart of Budapest, our terrace, and the excellent service provided by our team. We appreci… Mostrar mais

Dear Andressa, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay at the Emerald Hotel. We are delighted to hear that you found our hotel beautiful, clean, and well-organized. It is wonderful to know that you enjoyed the variety of our breakfast offerings and appreciated the availability of water and coffee at the reception. We sincerely apologize for the inconvenience you experienced on your first night due to the room's proximity to the elevator. We understand how important a good night's sleep is, and we are glad that our team was able to promptly relocate you to a quieter room, ensuring the rest of your stay was peaceful and comfortable. We are also pleased to hear that our hotel's exceptional location and proximity to the airport express bus stop made your early morning departure easier. Your safety and convenience are of utmost importance to us. It is heartening to know that you would choose to stay with us again on your next visit to Budapest. We look forward to welcoming you back to the Emerald Hotel and providing you with another excellent stay. Best regards, Bálint Szalai Assistant Front Office Manager

Dear Andressa, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay at the Emerald Hotel. We are delighted to hear that you found our hotel beautiful, clean, and well-organized. It is wonderf… Mostrar mais