Σχόλια του Four Seasons Hotel Gresham Palace Budapest 5 αστέρων

Dear Mr. Sofoklis, Thank you for taking the time to share your feedback. Please accept our sincerest apologies that your experience did not meet the high standards you associate with Four Seasons and we sincerely apologize for falling short of your expectations from brand. While we are glad you enjoyed our excellent location and comfortable accommodations, we regret to hear that our breakfast and restaurant offerings were not to your satisfaction. Our restaurant embraces a brasserie-style concept, which is designed to offer a more relaxed and contemporary dining experience, aligning with current dining trends. While tablecloths are not part of the décor in this setting, we strive to maintain the utmost quality in our service and presentation. Your comments regarding the menu, cutlery, and pricing at the bar have been noted and shared with the relevant teams for careful consideration. We value your feedback and are committed to refining the experience to ensure it better aligns with the expectations of our valued guests. We hope you might give us another opportunity in the future to provide you with the truly exceptional experience Four Seasons Hotels & Resorts are known for. Sincerely, Federico Giovine Hotel Manager

Dear Mr. Sofoklis, Thank you for taking the time to share your feedback. Please accept our sincerest apologies that your experience did not meet the high standards you associate with Four Seasons and we sincerely apologize for falling shor… Εμφάνιση περισσότερων