Recensioni su Four Seasons Hotel Gresham Palace Budapest 5 stelle

Dear Mimina, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you appreciated our advantageous location and beautiful building —it means a lot to us! We regretfully noted from your comments that unfortunately we were not able to live up to your expectations of a Four Seasons Hotel in terms of service quality and that you had a more pleasant stay at our sister hotels elsewhere. We are disappointed that we did not provide you with the level of service that you rightfully expected and that has created our reputation. We continuously strive to provide the highest quality experiences for our guests, and your comments are invaluable in helping us improve. If there is anything specific you would like to share about your experience, we would be grateful if you could reach out to us directly sending an email to Andrea Fekete, our Executive Assistant at: andrea.fekete@fourseasons.com. Your insights will assist us in ensuring we meet and exceed the standards our guests expect and deserve. I sincerely hope that you will grant us another opportunity to rectify your impression of Four Seasons Hotel Gresham Palace Budapest, to restore your confidence in us and so we can show you our ability to provide you with excellent service. Sincerely, Federico Giovine Hotel Manager

Dear Mimina, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you appreciated our advantageous location and beautiful building —it means a lot to us! We regretfully noted f… Mostra altro

Dear Luigi, Thank you for sharing your feedback following your recent stay with us. We are delighted to hear that you enjoyed our fantastic location and appreciated the cleanliness and upkeep of our property. We also appreciate your comments regarding breakfast pricing. Please know that we continuously review our offerings to ensure they align with the value we strive to provide. Your input helps us in this process, and we will certainly take it into consideration. We hope to have the pleasure of welcoming you back to Four Seasons Hotel Gresham Palace Budapest. Best regards, Federico Giovine Hotel Manager

Dear Luigi, Thank you for sharing your feedback following your recent stay with us. We are delighted to hear that you enjoyed our fantastic location and appreciated the cleanliness and upkeep of our property. We also appreciate your comme… Mostra altro

Dear Luca, Thank you for sharing your feedback! We are delighted to hear you enjoyed the cozy atmosphere we provided and the beautiful view of the Danube during your stay. Thank you for your comments in relation to our location. In fact, our property is situated in one of the most central and convenient spots, offering easy access to the city’s top attractions. Many guests appreciate being able to explore the vibrant sights and landmarks on foot. Thank you again for staying with us and we are looking forward to the pleasure of welcoming you back in the near future. Best regards, Federico Giovine Hotel Manager

Dear Luca, Thank you for sharing your feedback! We are delighted to hear you enjoyed the cozy atmosphere we provided and the beautiful view of the Danube during your stay. Thank you for your comments in relation to our location. In fact, … Mostra altro

Dear Fabrizio, Thank you for sharing your recent experience at our hotel on Booking.com. We greatly appreciate your feedback and are delighted to hear that you had a great stay with us. It is wonderful that you enjoyed the advantageous location of our property with its stunning view of Buda, making it convenient to explore the area. Your compliments about our friendly and genuine staff are truly heartwarming. Please rest assured we have taken good note of your concerns in relation to the price factor of our breakfast services even if booked well in advance as well as our airport transportation rates. We always strive to provide great value to our guests, offering a high level of service, quality products, or unique experiences, however, we understand that our guests may still opt for a more reasonable option. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Federico Giovine Hotel Manager

Dear Fabrizio, Thank you for sharing your recent experience at our hotel on Booking.com. We greatly appreciate your feedback and are delighted to hear that you had a great stay with us. It is wonderful that you enjoyed the advantageous lo… Mostra altro

Dear Linda, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our building and prime location. It is delightful to know that you found our staff to be very courteous. Please also be assured that we have taken good note that you found our rooms quite small. We realize that our room categories and the layout of our accommodations may not be as large as the equivalent rooms or suites in some other hotels, but this is due to the historic nature of the Gresham Palace. Restrictions were applied to any modification of the original features and spaces; however, the graceful result usually compensates for the few shortcomings in the eyes of most of our guests. Once again, we appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future. Best regards, Federico Giovine Hotel Manager

Dear Linda, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our building and prime location. It is delightful to know that you found our staff to be very courteous. Please also be … Mostra altro

Dear Alfredo, Thank you for choosing Four Seasons Hotel Gresham Palace. We sincerely thank you for your business and patronage. We appreciate that you took the time to give us feedback through various channels. We understand your time is valuable and it really helps us to improve where there is a need. We regretfully noted based on your comments, that although you were satisfied with our location and you liked the beauty of our building, we obviously missed the opportunity to impress you and welcome you properly. We sincerely hope that if your trips take you back to Budapest and you would give us a second chance. We will do our utmost to thoroughly ensure your satisfaction and regain your trust. We would appreciate any constructive comments or further details of any specific situations when we felt short as there is no better way for us to improve than based on our guests’ feedback. Rest assured your comments reached our full attention. We look forward to hearing from you. If your time allows, feel free to send your concerns to Andrea Fekete, my assistant to: andrea.fekete@fourseasons.com Best regards, Federico Giovine Hotel Manager

Dear Alfredo, Thank you for choosing Four Seasons Hotel Gresham Palace. We sincerely thank you for your business and patronage. We appreciate that you took the time to give us feedback through various channels. We understand your time is… Mostra altro

I am so happy that managed to contribute to a memorable experience in Budapest and that you enjoyed all aspects of your stay with us. Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in your case. Thank you for recommending our hospitality on Booking.com. Looking forward to your next visit. Sincerely, Federico Giovine Hotel Manager

I am so happy that managed to contribute to a memorable experience in Budapest and that you enjoyed all aspects of your stay with us. Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in your ca… Mostra altro