Reviews of Aurora Vendégház
8380 Hévíz, Széchenyi utca 3., Hungary
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewPerfect location. Really enjoyed the town. Friendly people everywhere. The Lake was pretty novel and was unexpectedly alot of fun for the family. Great value.
Wish I had a picture of all of us in the Lake!
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewThe breakfast is served nearby (5 min walking). The room was rather small but very nice and seemed to be recently renowated. The place is in the center of the city but slightly aside, giving you the feeling of very quiet place.
Reviewed: 6 June 2025 · Stayed in April 2025
Verified reviewIt’s closed to the but station and center in a 15-minute walk distance at a quiet area.
The owner and the breakfast restaurant staff don’t speak any English. They are not friendly and helpful. It’s not suitable for foreigners.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewLocation. Breakfast.
They charged an extra €12 fee even though i booked a different room and they didn’t mention extra fees upfront on their booking profile.
We apologize for the inconvenience and for the bad experience . You were given a different room type because You arrived with a dog, which you didn't indicate in your reservation, although we also indicated in our policy on booking.com that it would incur an extra cost. Thank you for your understanding.
We apologize for the inconvenience and for the bad experience . You were given a different room type because You arrived with a dog, which you didn't indicate in your reservation, although we also indicated in our policy on booking.com … Show more
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewExcellent location, clean rooms, and helpful ladies on reception (don't speak ENG, but very supportive).
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewFood from restaurant you have partnership with was really great. Also hotel has enough space to feel comfortable.
At the reception the employe didn't know how to talk english which makes it hard to communicate with foreign costumers. Also there (at the reception) was an open room (staff room) that was very messy and some things were broken. That made the first interaction with the hotel very bad.
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in July 2024
Verified reviewA lovely place, clean and tastefully decorated.
Breakfast at the restaurant 2 minutes walk. a good meal The staff does not know English but they really tried to help with translation
Reviewed: 26 July 2024 · Stayed in July 2024
Verified reviewComfortable and close to the down town.
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewReviewed: 27 June 2024 · Stayed in June 2024
Verified reviewWe stayed in a family room. Everything was very clean and pleasant, the beds were very comfortable, and the bathroom was excellent. The breakfast at the restaurant across the street is excellent.Perfect location, very close from termal lake.
The room is located on the attic floor, the elevator only goes up to the second floor, and then we have to carry all our belongings up the stairs. When we booked the room, we didn't realize it was an attic. Also, there are no dishes in the room, not even a spoon.
Reviewed: 3 June 2024 · Stayed in June 2024
Verified reviewNice big apartments. They provide an a la carte breakfest in the near restaurant. The breakfats was good with a big selection of different meals. The location is ideal close to the Heviz lake nad to different restaurants.
Reviewed: 3 May 2024 · Stayed in April 2024
Verified reviewReviewed: 18 March 2024 · Stayed in March 2024
Verified reviewA room and the whole hotel are very well designed and decorated.
- There was no hot water in the mornings - Non competent staff - All windows to the road with a big junction, little bit noisy - A balcony is shared between two rooms - Walls are made from cardboard, you have more people in your room than expected - squeaking bed - no water in a corridor - no teapot and tea/coffee in the room - room was cleaned only once in 3 days - Small room
Reviewed: 15 October 2023 · Stayed in October 2023
Verified reviewReviewed: 28 August 2023 · Stayed in August 2023
Verified reviewThe decoration of the bedroom is really cute. There was a nice bathtub too. Location is great, near to restaurants and thermal water.
Reviewed: 11 August 2023 · Stayed in July 2023
Verified reviewReviewed: 5 August 2023 · Stayed in August 2023
Verified reviewReviewed: 8 July 2023 · Stayed in July 2023
Verified reviewLocation is close to the food market, lake and tourist's places. Room isolation can be better. Refrigerator was very loud.
Breakfast was absolutely bad, even coffee. Staff were not pleasant and helpful.
Reviewed: 26 June 2023 · Stayed in June 2023
Verified reviewLoved it all.
No english tv but small thing.
Reviewed: 17 April 2023 · Stayed in April 2023
Verified reviewarogant and unproffesional cleaning lady
Dear Sir, We are sorry to hear that you left us with a negative opinion. Unfortunately, since he did not indicate his problem when leaving, we were not able to remedy it. In any case, you can indicate your request regarding cleaning at the reception. We check the rooms and their cleanliness every time before handing them over to the guest, and this happened in this case as well. You did not indicate that you had any problems with the cleanliness of the room. Best regards: Aurora Guesthouse Team
Dear Sir, We are sorry to hear that you left us with a negative opinion. Unfortunately, since he did not indicate his problem when leaving, we were not able to remedy it. In any case, you can indicate your request regarding cleaning at the… Show more
Reviewed: 10 November 2022 · Stayed in November 2022
Verified review