Reviews of Kristály Hotel 4 stars

The food was tasty although you had to be there at the exact opening hours or else you risked not having enough to put on the plate. We liked our room, it was big and had a couch for the little one. The mattresses were comfortable.

The furniture is old and chipped, the windows sills were dusty, the drawers from the bathroom were completely destroyed in inside, the sheet for the couch was missing and the pillow was yellow, so yeah, cleaning is not their first priority. We wouldnt rate this a 4stars hotel unfortunately.

Dinner.

Do not make mistake with this hotel! Let's start that firstly they wanted to cancel my booking because of "overbooking" but at the end after complaining for the same price gave other room at Admiral hotel which is worse than Kristaly. There is no pool at Kristaly, so pictures are false. No views only street. Pool at Admiral had too much chlorine even skin started itching 😫 breakfast very basic not so tasty. Dinner at Kristaly was ok but the look of the food was disappointing. Waiters do not know much English and do not like their work especially one man. Balcony at Admiral was dirty and very old. Dusts all over the floors. So cheap choice for very big price.

They forgot to clean left underwear from previous guest…

- The food was great, from breakfast to lunch and dinner, very tasty and enough options for everybody - The location is very good, around 5 minute walk to Lake Balaton - The staff is very kind and helpful (except male older waiter in restaurant who wasn't very friendly) and speaks English well - It has small room with games for kids which is additional plus (darts, 8-ball pool etc.)

- Even with full board, drinks are not included at lunch or dinner, not even water - The jacuzzi is fine only if you’re the only person in the whole spa - The water pressure in the bathroom is very, very weak and bathroom has kind a bad smell - Our room faced a very busy street, so if you’re a light sleeper, you can’t keep the window open at night - The air conditioning is not the best In the end, we personally wouldn’t rate this hotel as 4* but rather good 3* hotel.

The hotel interior is nice, cozy, and comfortable. Everything is well looked after. Staff was nice and friendly, breakfast good and plenty. The hotel is looking for a 4-star grading, but it still has some work to do to get there. But as far as I could see, they are definitely trying.

The exterior of the hotel looks strange. I mean, you can see that it is undergoing upgrading constructions, but from the outside, you wouldn't say that it is a 4 star hotel at all. And the terrace in front of the hotel has a kind of "underground pub" feeling.

Great facilities and choice of breakfast and dinner, pet friendly, parking available and the staff was nice and welcoming

Great breakfast and dinner included. Staff were friendly. Location was quiet but near the centre of town and the lake

Nothing

Recently renovated room with clean lines. Bristling with electricity outlets. Half board option worked for me. Has nice hot tub and sauna facility on uppermost third floor for guests but did not get to try out.

The bed was comfortable

There was no water for using the toilet just the sink and shower. The towels didn't seem clean enough. Hard to find a parking space.

Don’t be scared by the outside of the hotel (as we were), the rooms are nice and comfortable. The staff was very nice which is appreciated !

The price is way too high for the quality. Dinner and breakfast are basic.

The Hotel is stylish and clean. The staff are friendly and polite. Breakfast and Dinner are really good. They offering a large selection of mains and sides. Also two different kind of soup and delicious desserts are available every day. Foods are tasty and fresh. Extra point the carvery serving, so you can try anything what you like. We loved the little playroom where you can play billiards darts soccer game and xbox too. The Hotel also have a little spa is located on the top floor. There you can enjoy a jacuzzi, sauna and Turkish bath no matter how is the weather outside. The location also great only a few minutes walk from the lake and promenade.

Do not recommend breakfast and dinner

It had good facilities, staff was very polite and friendly.

Dinner and breakfast were not so good, pretty bland and looked a bit unappetizing. Rooms were renovated but it was not too clean.