9,3

Comentários de Adiwana Unagi Suites 5 estrelas

Jl. Suweta, Bentuyung Sakti, 80571 Ubud, Indonésia

  • Mariana

    Comentário efetuado em: 21 de fevereiro, 2025 · Estadia em fevereiro, 2025

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  • Maria

    Comentário efetuado em: 31 de agosto, 2024 · Estadia em agosto, 2024

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  • Gustavo

    Comentário efetuado em: 27 de maio, 2024 · Estadia em abril, 2024

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  • Rui

    Comentário efetuado em: 4 de outubro, 2023 · Estadia em outubro, 2023

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    Tudo! Simplesmente incrível. Todo o staff é maravilhoso e super atencioso. O pequeno almoço é excelente e o quarto super limpo e lindo. A comida do restaurante é igualmente incrível. Foi sem dúvida uma experiência muito boa. Com certeza se voltar a Ubud será para o mesmo sítio.

    Nada

    Resposta da propriedade:

    Dear Rui Filipe, Thank you for choosing to stay at Adiwana Unagi Suites and for sharing your fantastic review. We are delighted to hear that you had a wonderful experience during your visit, and we appreciate your perfect ratings across all categories. It's truly heartwarming to read that our staff provided you with exceptional service and that you found them wonderful and attentive. Ensuring our guests feel well taken care of is of utmost importance to us. We're pleased that you enjoyed our excellent breakfast, clean and beautiful rooms, and the delicious food at our restaurant. Providing a comfortable and memorable stay for our guests is our top priority. Your enthusiastic endorsement and intention to return to Adiwana Unagi Suites mean a lot to us. Please feel free to reach out to us if you have any specific preferences or requests for your next visit. Thank you once again for choosing us, and we look forward to welcoming you back whenever you return to Ubud! Warm regards, Agus Bisena Resort Manager

    Dear Rui Filipe, Thank you for choosing to stay at Adiwana Unagi Suites and for sharing your fantastic review. We are delighted to hear that you had a wonderful experience during your visit, and we appreciate your perfect ratings across al… Mostrar mais

    Adiwana Unagi Suites
    5 de outubro, 2023
  • Habreus

    Comentário efetuado em: 22 de setembro, 2023 · Estadia em setembro, 2023

    Comentário verificado

    Hotel muito bonito, quarto aconchegante, funcionários muito atenciosos, boa comida no cafe da manhã e também no restaurante do hotel.

    Recebemos uma mensagem de que teriamos sido escolhidos para um upgrade de quarto na primeira noite, quando chegamos no hotel, não era upgrade, era um quarto inferior ao da nossa reserva. Antes mesmo de reclamar na recepção eles avisaram que nos mudariam de quarto no dia seguinte para um da mesma categoria da nossa reserva, mas em nenhum momento ficamos no quarto que reservamos. O hotel poderia ter informado melhor que teve algum problema ao invés de tentar nos enganar com um "upgrade" que não existiu. Apesar do problema, o hotel é bom, e os dois quartos que ficamos eram aconchegantes.

    Resposta da propriedade:

    Dear Mr. Habreus, Warmest Greeting from Adiwana Unagi suityes! Thank you for sharing your feedback about your stay at the hotel. We are pleased to hear that you found the hotel beautiful, the room cozy, and the staff attentive. It is also great to know that you enjoyed the food at breakfast and in the hotel restaurant. However, we apologize for any confusion or inconvenience you experienced with the room upgrade situation. Communication is key, and it is essential for hotels to be transparent about room changes or any issues that may arise. We appreciate your understanding and are glad that you found both rooms cozy despite the initial hiccup. Your feedback is valuable to us, and we will use it to improve our service and communication with guests. We hope that you'll consider staying with us again in the future, and we look forward to providing you with an even more seamless and enjoyable experience. If you have any further concerns or suggestions, please feel free to share them with us. Thank you for your patronage. Best Regards, Putu and Adiwana Unagi Family

    Dear Mr. Habreus, Warmest Greeting from Adiwana Unagi suityes! Thank you for sharing your feedback about your stay at the hotel. We are pleased to hear that you found the hotel beautiful, the room cozy, and the staff attentive. It is also… Mostrar mais

    Adiwana Unagi Suites
    25 de setembro, 2023
  • Marina

    Comentário efetuado em: 28 de maio, 2023 · Estadia em maio, 2023

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  • Edgar

    Comentário efetuado em: 26 de abril, 2023 · Estadia em abril, 2023

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  • Lídia

    Comentário efetuado em: 22 de abril, 2023 · Estadia em março, 2023

    Comentário verificado

    O resort é lindo muito limpo, estava sempre tudo impecável. Os funcionários foram sempre muito atenciosos e profissionais. O pequeno almoço é fabuloso. The resort is beautiful an clean. The staff were very kind an professional all the time. The breakfast is delicious.

    Resposta da propriedade:

    Dear Manuel, Thank you for taking the time to share your amazing feedback about your recent stay at our beautiful resort, Adiwana Unagi Suites. We are thrilled to hear that you found our resort to be clean, with spotless facilities, and that our staff were always helpful and professional in providing exceptional service throughout your stay. We are delighted to know that you enjoyed our fabulous breakfast options and found them to be delicious. We take pride in providing a high level of service and maintaining the cleanliness of our resort to ensure our guests have a memorable experience. Thank you for your kind words about our staff, and we will make sure to pass on your appreciation to them. It was a pleasure to have you as our guest, and we hope to welcome you back for another wonderful stay at Adiwana Unagi Suites in the future. Sincerely, Agus Bisena Resort Manager, Adiwana Unagi Suites

    Dear Manuel, Thank you for taking the time to share your amazing feedback about your recent stay at our beautiful resort, Adiwana Unagi Suites. We are thrilled to hear that you found our resort to be clean, with spotless facilities, and th… Mostrar mais

    Adiwana Unagi Suites
    24 de abril, 2023
  • Filipa

    Comentário efetuado em: 19 de outubro, 2022 · Estadia em outubro, 2022

    Comentário verificado

    Espaço bem tratado, muito bonito. Staff muito simpático e sempre prestável. Bom pequeno almoço com bastantes escolhas.

    Wc com abertura no teto o que permite a entrada de chuva, a sanita ficava completamente molhada e não era confortável.

    Resposta da propriedade:

    Dear Filipa, Warmest Greetings from Adiwana Unagi Suites! Thank you for taking your time to share your experience, and we are very happy to see that the overall of your stay was beautiful and memorable. In the other side, we do apologize and thank you for the feedback about the toilet area, and it is true that the concept is outdoor bathtub for your room, that the purpose our guest could experience the real nature experience. Once again thank you very much for your stay with Adiwana Unagi Suites, and we hope we are able to welcome you back soon whenever you are in the Paradise Island of Bali. Best Regards, I Kadek Agus Bisena. Resort Manager

    Dear Filipa, Warmest Greetings from Adiwana Unagi Suites! Thank you for taking your time to share your experience, and we are very happy to see that the overall of your stay was beautiful and memorable. In the other side, we do apologize … Mostrar mais

    Adiwana Unagi Suites
    27 de outubro, 2022
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