Reviews of Collection O Gambir Near Masjid Istiqlal Formerly Aleander Hotel 3 stars
Jalan Antara No. 35, Pasar Baru, Central Jakarta, 10710 Jakarta, Indonesia
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewNothing I like about this property
Don’t book this hotel if your foreigne Bcz they don’t speak English n the place is so dirty n bad the room was to much dirty n AC is also not working And there is no wife if u ask from the guy the ask no English
Dear, Yaisr! Sorry for the hassle you faced. We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kisno!
Reviewed: 19 April 2025 · Stayed in March 2025
Verified reviewThe hotel is used for prostitution It's disgusting
Dear Guest, We are deeply sorry to hear about your experience at our hotel. The issues you have raised are extremely serious, and we assure you that we will investigate this matter thoroughly. Your feedback is important to us, and we are committed to ensuring a safe and comfortable environment for all our guests. Please reach out to us at escalations@oyorooms.com so we can address your concerns directly and take appropriate action. Thank you for bringing this to our attention. Team OYO
Dear Guest, We are deeply sorry to hear about your experience at our hotel. The issues you have raised are extremely serious, and we assure you that we will investigate this matter thoroughly. Your feedback is important to us, and we are c… Show more
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewNothings to like
Everything
Dear, Sohel! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Kistanto!
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewDon’t like
Because I not find my room
Dear, Amr! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kistanto!
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 January 2025 · Stayed in December 2024
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewNothing
Was very dirty, stains and hairs everywhere, and the sink was completely broken, there wasn’t basics like towels or toilet paper. The real place is very far from the pictures online. Sure its very cheap but at least should be clean.
Dear, Manchovas! We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Kiswari!
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewdirty bed cover and pillow.
Dear, Walter! We are sorry to have you disappointed. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Kiman!
Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 November 2024 · Stayed in October 2024
Verified reviewReviewed: 5 September 2024 · Stayed in September 2024
Verified reviewFree fiktered water Staff are helpful
Pictures are nothing like the reality Super dirty and not maintained, stains on sheets
Sorry for the inconvenience, Martin! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Lisa
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewRoom number 214 is so dirty, whenever we go out and comeback we found many nymph of cockroach on the bathroom also in the room. The towel, bed sheet and pillow case looks so old and the color is bright white. The wheels of the bad already broken and the aircond is didn't working well
Dear, Ramadhani! Something like this should not have happened. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Kistanto!
Dear, Ramadhani! Something like this should not have happened. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, … Show more
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewJust horrible. We would of left somewhere else but we arrived so late (3am) with airport delay and had a few hours to sleep. We put our towels on bed because the sheets where so dirty and the fane was soooo noisy even when turned off. And the toilet... Just a nightmare, probably hadn't been washed in months. No toilet paper, towels and tried to rip us off on money return. Do not go
Dear, Sophia! Never meant to disappoint you. We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Kiman!
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewLocation
Cleanlines
Dear, Zamri! Thanks for your amazing words of appreciation. Have a wonderful day! Regards, Kisno.
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewNothing,you need to be crazy staying in this hotel!
I like nothing
Dear, Neculai! We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Kistanto!
Reviewed: 7 June 2024 · Stayed in June 2024
Verified reviewValue for money
Wifi
Hi, Afaq! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim