Reviews of Alhambra Hotel & Convention, BW Signature Collection 4 stars
Jalan Raya Sentral Blok Rancamaya, 46414 Tasikmalaya, Indonesia
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Reviewed: 15 July 2025 · Stayed in May 2025
Verified reviewNice Clean Unique Hotel. Recommended to small city like Tasikmalaya. Good experience for stay.
Google maps direction to this Hotel sometimes Error
"Dear Mrs. Tanty, Thank you for staying with us and for your nice review Our guests’ satisfaction is our priority and good to know that every part of your experience was going well. Your positive feedback has been delivered to our team and this really encourages us to always give our best service to meet, and even exceed our guests’ expectations. We noticed regarding Google maps that sometimes error, we will check it our IT team. We’re waiting for your next visit to Alhambra Hotel & Convention, BW Signature Collection by Best Western and will be very happy to assist you Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western"
"Dear Mrs. Tanty, Thank you for staying with us and for your nice review Our guests’ satisfaction is our priority and good to know that every part of your experience was going well. Your positive feedback has been delivered to our … Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewBreakfast - Nasi Briyani
Dear Mr/Mrs Eddy, Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that you liked our signature dishes Nasi Briyani and we were able to give you the satisfaction your expected with our services. We hope to see you again on your next stay at our hotel! Please do ask if you need assistance for your next stay! We are more than happy to help you. Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western
Dear Mr/Mrs Eddy, Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that you l… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewCleanliness
Breakfast food..
Reviewed: 10 December 2024 · Stayed in November 2024
Verified reviewThe room to sleep is dark enough
The food when order Ala carte takes a bit long and a little too oily. The floor to walk on in room is cold, wish there were carpets.
Dear Fadhil bin Awad, Greetings from Alhambra Hotel & Convention, BW Signature Collection by Best Western Thank you for having shared your impressions, and we are very sorry to learn that your recent stay did not meet your expectations of us. Clearly, our objective to provide an exceptional experience to each guest was not achieved during your stay. We took your feedback as a learning point to improve our service to our customers. We truly understand your unpleasant experience on your recent visit and it had changed your whole impression of our hotel. We had discussed these issues to our team and we also addressed these matters to related departments to improve our excellent service and product to avoid this happen again in the future. Once again, We deeply apologize for the inconvenience situation and we hope that it will not happen again in the future. We are looking forward to welcoming you back to our property and if you need any assistance please do not hesitate to contact me directly. Regards, Anton Susanto General Manager
Dear Fadhil bin Awad, Greetings from Alhambra Hotel & Convention, BW Signature Collection by Best Western Thank you for having shared your impressions, and we are very sorry to learn that your recent stay did not meet your expectation… Show more
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 June 2024 · Stayed in April 2024
Verified reviewReviewed: 17 April 2024 · Stayed in April 2024
Verified reviewBest hotel in Priangan Timur , nice food, good locatation, nice staf
Dear Mr Akbar, Thank you for staying with us and for your nice review Our guests’ satisfaction is our priority and good to know that every part of your experience was going well. Your positive feedback has been delivered to our team and this really encourages us to always give our best service to meet, and even exceed our guests’ expectations. We’re waiting for your next visit to Alhambra Hotel & Convention, BW Signature Collection by Best Western and will be very happy to assist you Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western
Dear Mr Akbar, Thank you for staying with us and for your nice review Our guests’ satisfaction is our priority and good to know that every part of your experience was going well. Your positive feedback has been delivered to our team and… Show more
Reviewed: 7 December 2023 · Stayed in December 2023
Verified reviewSpacious, clean, beautiful
Dear Mrs Aisyah, Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were able to give you the satisfaction your expected with our services. We hope to see you again on your next stay at our hotel! Please do ask if you need assistance for your next stay! We are more than happy to help you. Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western
Dear Mrs Aisyah, Warmest greeting from Alhambra Hotel & Convention, BW Signature Collection by Best Western! We would like to thank you for sharing your experience during your stay at our hotel. We are delighted to know that we were a… Show more
Reviewed: 6 December 2023 · Stayed in November 2023
Verified reviewGood
Dear Mrs. Agus Salim, Thank you for staying with us and for your nice review Our guests’ satisfaction is our priority and good to know that every part of your experience was going well. Your positive feedback has been delivered to our team and this really encourages us to always give our best service to meet, and even exceed our guests’ expectations. We’re waiting for your next visit to Alhambra Hotel & Convention, BW Signature Collection by Best Western and will be very happy to assist you Regards, Anton Susanto General Manager Alhambra Hotel & Convention, BW Signature Collection by Best Western
Dear Mrs. Agus Salim, Thank you for staying with us and for your nice review Our guests’ satisfaction is our priority and good to know that every part of your experience was going well. Your positive feedback has been delivered to our t… Show more