Reviews of Alila Ubud 5 stars

Dear Arushi, Warmest greetings from all of us at Alila Ubud! Thank you so much for taking the time to share your glowing review. We are absolutely thrilled to read that you enjoyed your stay with us, from our gorgeous property to our great food and service. It's wonderful to know you appreciated our location and found it convenient to explore some of Ubud's greatest restaurants—we are indeed very lucky to be nestled in such a vibrant area. Most of all, hearing that you would choose to return is the highest compliment we could ever receive. Our entire team works diligently to create memorable experiences, and your feedback is a fantastic motivation for us all. We cannot wait to have the pleasure of welcoming you back for another exceptional stay. Warm regards, Sangman Head Host

Dear Arushi, Warmest greetings from all of us at Alila Ubud! Thank you so much for taking the time to share your glowing review. We are absolutely thrilled to read that you enjoyed your stay with us, from our gorgeous property to our grea… Show more

Dear Suri, gb We are truly enchanted to learn that your experience at Alila Ubud surpassed your expectations, from our breathtaking forest sanctuary to the picture-perfect allure of our infinity pool. Nestled in nature’s embrace, our resort is designed to be a haven of understated elegance, and we are delighted that you found every detail—from the impeccable condition of our grounds to the lush, manicured gardens—to be nothing short of exceptional. Your gracious mention of our dedicated staff, particularly the warm welcome from our check-in team, is deeply cherished. At Alila, genuine hospitality is our hallmark, and it brings us immense joy to know their efforts made your stay even more memorable. Thank you for allowing us to be part of your journey. We eagerly await the pleasure of welcoming you back to your sanctuary in the trees, where luxury and nature exist in perfect harmony. Warmest regards, Ivan Hendrawan Head Host

Dear Suri, gb We are truly enchanted to learn that your experience at Alila Ubud surpassed your expectations, from our breathtaking forest sanctuary to the picture-perfect allure of our infinity pool. Nestled in nature’s embrace, our resor… Show more

Dear Bijal, au We are absolutely delighted to hear that your villa experience at Alila Ubud enveloped you in comfort and serenity, blending seamlessly with the lush embrace of our forest sanctuary. Each of our villas is thoughtfully designed to harmonize with nature while offering the utmost in refined luxury, and we are so pleased that yours became a welcoming retreat during your stay. There is nothing more rewarding than knowing you were able to unwind in your private haven, surrounded by the verdant beauty of Ubud’s tropical landscape. It was our pleasure to provide you with a space where tranquility and elegance intertwine effortlessly. Thank you for allowing us to be part of your journey. We look forward to welcoming you back to your forest sanctuary, where luxury and nature embrace in perfect harmony. Warmest regards, Ivan Hendrawan Head Host

Dear Bijal, au We are absolutely delighted to hear that your villa experience at Alila Ubud enveloped you in comfort and serenity, blending seamlessly with the lush embrace of our forest sanctuary. Each of our villas is thoughtfully design… Show more

Dear Guendalina, ae, Thank you for sharing your feedback about your recent stay at Alila Ubud. We truly appreciate your kind words about our stunning location, but we’re deeply sorry to hear that your experience did not meet the high standards we strive to uphold as a 5-star resort. We regret that our à la carte menu selection, service, and room design fell short of your expectations. Your comments about the food options, pricing, and room privacy are invaluable to us, and we will review these areas carefully with our team to make necessary improvements. Please know that your comfort and satisfaction are our top priorities, and we sincerely apologize for the noise disturbances and any inconvenience caused during your stay. We would love the opportunity to restore your faith in Alila Ubud. If your travels bring you back to Bali, please reach out to us directly so we can ensure a more seamless and memorable experience. Thank you again for your honest feedback—it helps us grow and improve. Warm regards, Ivan Hendrawan Head Host

Dear Guendalina, ae, Thank you for sharing your feedback about your recent stay at Alila Ubud. We truly appreciate your kind words about our stunning location, but we’re deeply sorry to hear that your experience did not meet the high stand… Show more

Dear Herwiyani, Warmest greetings from the jungle paradise of Alila Ubud! We are absolutely delighted to welcome you back for the fourth time—it’s truly an honor to be your home away from home in Bali. Thank you for your heartfelt words and for highlighting your love for our rooms, delicious cuisine, breathtaking views, and rejuvenating spa experiences. Most of all, we’re thrilled that our team’s warm hospitality made your stay even more memorable. Your loyalty and trust mean the world to us, and we couldn’t be happier to hear that you’re already planning your next return. We’ll be here, ready to welcome you with open arms and another unforgettable stay amidst the lush greenery of Ubud. Until we meet again, thank you for being part of the Alila Ubud family. ❤️ With gratitude, Ivan Hendrawan Head Host

Dear Herwiyani, Warmest greetings from the jungle paradise of Alila Ubud! We are absolutely delighted to welcome you back for the fourth time—it’s truly an honor to be your home away from home in Bali. Thank you for your heartfelt words a… Show more

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our location and found the breakfast satisfactory. However, we sincerely regret that your couples’ massage experience did not meet expectations, and we apologize for the lack of acknowledgment or resolution from our team at the time. This is not reflective of our usual standards of hospitality, and we will address this with our spa team to ensure better communication and service recovery in the future. Regarding the unused discount vouchers, we understand your disappointment, and we regret any inconvenience caused by our policy constraints at checkout. We appreciate your understanding and would love the opportunity to make it up to you during a future stay. Your feedback is invaluable in helping us improve, and we hope you’ll allow us another chance to provide you with the exceptional experience Alila Ubud is known for. Please feel free to reach out to us directly if there’s anything further we can assist you with. Warm regards, Ivan Hendrawan Head Host

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our location and found the breakfast satisfactory. However, we sincerely regret that your couples’ massage experience … Show more

Dear Wiktor, Warmest greetings from Alila Ubud, where the lush jungle meets serene luxury. Thank you for your kind and thoughtful words—we are absolutely delighted to hear that your experience with us was nothing short of amazing. At Alila Ubud, we strive to craft moments that linger in memory, and your appreciation is the greatest reward for our team. We’re thrilled you enjoyed the unique breakfast concept at The Plantation Restaurant, where à la carte elegance blends seamlessly with a curated buffet selection. It’s true—the variety can be wonderfully overwhelming, but we’re so pleased every dish delighted your palate. Our culinary team takes immense pride in blending fresh, local ingredients with creative flair, and your enjoyment is their ultimate inspiration. Should your travels bring you back to Bali, we would be honored to welcome you again—perhaps for a sunrise breakfast overlooking the Ayung River valley, or a bespoke dining experience crafted just for you. Until then, may your journeys be as enriching as the moments you’ve shared with us. With gratitude, Ivan Hendrawan Head Host

Dear Wiktor, Warmest greetings from Alila Ubud, where the lush jungle meets serene luxury. Thank you for your kind and thoughtful words—we are absolutely delighted to hear that your experience with us was nothing short of amazing. At Alil… Show more

Dear Emine Ayla, Warmest greetings from your verdant sanctuary, where the rainforest weaves its ever-changing tapestry around us. We sincerely appreciate your candid feedback, as it allows us to reflect on both the magic and the raw authenticity of our jungle haven. We’re delighted you found charm in our playful resident monkeys and our secluded location—truly a world apart from the bustle, where nature takes center stage. At the same time, we regret that your room did not meet our exacting standards of cleanliness, which we hold as a non-negotiable pillar of the Alila experience. Please know this has been addressed with our housekeeping team to ensure every detail reflects the refinement you deserve. As for our capricious jungle weather, you’ve beautifully captured its duality! Nestled in the rainforest, we’re often embraced by misty mornings and sudden tropical showers—nature’s way of keeping our emerald paradise lush and alive. While the sun does indeed play hide-and-seek behind the canopy, we find these moody skies add to the sense of tranquil seclusion. For sun-seekers, our infinity pool often catches golden rays, and Ubud’s center (just a short shuttle away) offers sunny strolls between showers. Your observations will help future guests set the perfect expectations. Should your travels bring you back to Bali, we’d be honored to welcome you again—perhaps during April–October, when the rainforest reveals her sunnier disposition. Until then, may your memories linger like the scent of petrichor on tropical leaves. With gratitude and warm regards, Ivan Hendrawan Head Host

Dear Emine Ayla, Warmest greetings from your verdant sanctuary, where the rainforest weaves its ever-changing tapestry around us. We sincerely appreciate your candid feedback, as it allows us to reflect on both the magic and the raw authen… Show more

Dear Phoebe, Thank you for your kind words about our beautiful jungle setting. We're delighted you enjoyed the natural serenity of our location. It's true our rainforest home has its own unique weather patterns - the occasional showers are what keep our surroundings so lush and vibrant. We appreciate you sharing this perspective for future guests. We hope to welcome you back for more peaceful moments in nature. Warm regards, Ivan Hendrawan Head Host

Dear Phoebe, Thank you for your kind words about our beautiful jungle setting. We're delighted you enjoyed the natural serenity of our location. It's true our rainforest home has its own unique weather patterns - the occasional sh… Show more

Dear Suhaila, We’re absolutely delighted to welcome you back—and even more thrilled that your second stay with us was just as magical as the first! Thank you for choosing our jungle sanctuary once again. Yes, our little lizard friends do love to make appearances—they’re the quiet guardians of our rainforest home, keeping the ecosystem in perfect balance. We’re glad they didn’t disrupt your peace (though we understand they might not be everyone’s ideal roommates!). It would be our honor to host you for a third visit—perhaps in one of our villas where you can enjoy the jungle’s wonders with all the comfort you deserve. With warmest regards, Ivan Hendrawan Head Host

Dear Suhaila, We’re absolutely delighted to welcome you back—and even more thrilled that your second stay with us was just as magical as the first! Thank you for choosing our jungle sanctuary once again. Yes, our little lizard friends do … Show more

Dear Farah, Your heartfelt words have filled our jungle home with joy! We are absolutely delighted that every aspect of your stay—from our breathtaking views to our impeccable service and spotless surroundings—exceeded your expectations. Knowing that you would wholeheartedly recommend us is the greatest compliment we could receive. Our team takes immense pride in crafting unforgettable experiences, and your satisfaction is our most cherished reward. We can’t wait to welcome you back for another flawless retreat amidst the emerald beauty of Ubud. Until then, may your travels be as radiant as your kindness! With deepest gratitude, Ivan Hendrawan Head Host

Dear Farah, Your heartfelt words have filled our jungle home with joy! We are absolutely delighted that every aspect of your stay—from our breathtaking views to our impeccable service and spotless surroundings—exceeded your expectations. … Show more

Dear Au Yijie Liu Warm greetings from Alila Ubud. Thank you for taking the time to share such a wonderful review. We are truly delighted to know that you enjoyed the unique blend of our resort’s architecture with the surrounding natural beauty, as well as the spacious comfort of your room. Your kind words about our team’s hospitality and the service provided mean a great deal to us, as we continuously strive to deliver heartfelt experiences for our guests. We’re especially pleased that you found our breakfast both delicious and visually delightful — we do love creating moments that are as memorable on the palate as they are on camera. It’s also a pleasure to hear that you enjoyed your dinner with us, and appreciated both the quality and value. We do note your lighthearted comment about the Wi-Fi connectivity in the villa’s bathroom — thank you for bringing this to our attention. While we aim to provide seamless connectivity throughout the property, we will review this aspect to enhance the overall guest experience. It was truly our pleasure to have you with us, and we look forward to welcoming you back for another relaxing and enriching stay in the near future. Warmest regards, Ivan Hendrawan Head Host

Dear Au Yijie Liu Warm greetings from Alila Ubud. Thank you for taking the time to share such a wonderful review. We are truly delighted to know that you enjoyed the unique blend of our resort’s architecture with the surrounding natural b… Show more