Reviews of Amaris Hotel Juanda 2 stars
Jalan Ir. H. Juanda No. 3, 10120 Jakarta, Indonesia
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe room was very clean
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewLocation. Comfortable bed .Staff were friendly.
Dirty room , hairs around the room, sheets and duvet cover badly stained . Looked nothing like the photographs. Buffet breakfast was cold.
Dear Sir/Madam, Warm greetings from Hotel Amaris Juanda. We would like to thank you for the opportunity given to us to welcome and serve you during your stay here. It is an honor to receive your review of our service and we apologize if there is anything that is not pleasing. We hope to welcome you to Jakarta and thank you for choosing Hotel Amaris Juanda as your second home. Yours sincerely. Management of Hotel Amaris Juanda
Dear Sir/Madam, Warm greetings from Hotel Amaris Juanda. We would like to thank you for the opportunity given to us to welcome and serve you during your stay here. It is an honor to receive your review of our service and we apologize … Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe staff is quite friendly , they are assisting very nicely
Bathroom
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewVery close to the biggest tourist attractions.
The room could be cleaned up better,especially bathroom. The towels are grey but they are clean. Breakfast is Indonesian only
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it'… Show more
Reviewed: 28 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewCockroaches, smelly toliet, unclean room and aircon is on but not cold
Everything
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewLocation
Prices
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it'… Show more
Reviewed: 25 July 2024 · Stayed in June 2024
Verified reviewReviewed: 7 July 2024 · Stayed in July 2024
Verified reviewReviewed: 7 July 2024 · Stayed in May 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewLocated just beside Juanda Komuter stn, and 20 mins walk to Gambir Train Stn.
Welcome drink was a self-service, tea/coffee at the cafe 🤣. No cold drink/juice.There wasnt really any hot shower, just lukewarm.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it'… Show more
Reviewed: 24 June 2024 · Stayed in May 2024
Verified reviewBreakfast and location
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 11 June 2024 · Stayed in June 2024
Verified reviewThe room was decent and it was near Monas and a KRL station. Not too far from Grand Indonesia by bike.
There was a tour group that stayed and the kids really noisy early in the morning. However, it's not a deciding factor. If you plan to enjoy the nightlife, this place is quite far.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it'… Show more
Reviewed: 4 June 2024 · Stayed in May 2024
Verified reviewReviewed: 2 June 2024 · Stayed in May 2024
Verified reviewI love everything. Breakfast hv many choice n great. Staff very nice for waiting me from train gambir an arrive around 1.30am
Luv everything
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 2 June 2024 · Stayed in March 2024
Verified review