Reviews of Amaris Hotel Teuku Umar 2 stars
Jalan Teuku Umar No. 139, 80361 Denpasar, Indonesia
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Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewGreat location, short drive to the airport
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 March 2025 · Stayed in December 2024
Verified reviewReviewed: 5 February 2025 · Stayed in January 2025
Verified reviewVery easy to accomodate
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewThe condition of the room is super bad and it is very urgent to renovate and the room equipment must be upgraded immediately.
Reviewed: 27 November 2024 · Stayed in November 2024
Verified reviewBad breakfast - can smell burnt coffee at breakfast. smokers hotel , bad smell, not so clean room next to noisy street. staff trying to do their best to give them fair comment.
nothing
Dear Mr. Adi Thank you for sharing your feedback. We are truly sorry to hear that your experience with us did not meet your expectations. We understand your concerns about the breakfast, the smell of burnt coffee, and the overall cleanliness of the room. Please rest assured that we will take your comments into account as we work to improve our offerings. Regarding the noise and the atmosphere in the hotel, we strive to maintain a pleasant environment for all guests, and we apologize for any discomfort caused during your stay. We will address these issues with our team to ensure we are providing the best possible experience. We appreciate your recognition of our staff's efforts. They are dedicated to making every guest’s stay as comfortable as possible, and your feedback helps us improve our service. We hope you'll consider staying with us again in the future and give us another opportunity to provide you with a better experience. Warm regards, Management
Dear Mr. Adi Thank you for sharing your feedback. We are truly sorry to hear that your experience with us did not meet your expectations. We understand your concerns about the breakfast, the smell of burnt coffee, and the overall cleanline… Show more
Reviewed: 10 October 2024 · Stayed in September 2024
Verified reviewReviewed: 19 September 2024 · Stayed in July 2024
Verified reviewExcelent
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewJust location. Near my meeting venue.
1)As soon as I opened the door, stinky door mat inside the bathroom dominated the whole room. I asked for change, the staff brought non-stinky one but too dirty. The second replacement was still bad smell, but better. (Too tired to argue). 2) Internet connection was unstable. Always off after midnight, so I needed to reconnect. 3) Main course for breakfast was OK, but the fruit was so unfresh (except pisang mas/local banana). 4) Still many on my list but that's all for now. I like the hotel group (I like Santika, no complaint), but Amaris is off my list from now on. 5) With the rate I don't expect luxury, just standard and descent service (clean room, simple but healthy ingredient of food, etc.) Because I got the better service of other hotel with the same level & rate.
Dear guest, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience just as many of our guests cultivated their good experiences at this hotel. Sincerely, Management
Dear guest, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a … Show more
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewBreakfast was OK.
Reviewed: 21 August 2024 · Stayed in July 2024
Verified reviewReviewed: 21 June 2024 · Stayed in June 2024
Verified reviewShower works good (water debit is good enough) and aircond inthe room is also good.
No ashtray in the room despite I booked a smoking room
Dear Mr. Andreas, Warm greetings from Amaris Hotel Teuku Umar, Denpasar – Bali.. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
Reviewed: 20 April 2024 · Stayed in April 2024
Verified reviewLocation Price
Small Parking
Reviewed: 10 April 2024 · Stayed in April 2024
Verified reviewReviewed: 16 November 2023 · Stayed in September 2023
Verified reviewReviewed: 1 November 2023 · Stayed in October 2023
Verified reviewReviewed: 15 October 2023 · Stayed in October 2023
Verified reviewReviewed: 12 September 2023 · Stayed in August 2023
Verified reviewReviewed: 9 September 2023 · Stayed in September 2023
Verified reviewReviewed: 12 August 2023 · Stayed in August 2023
Verified reviewThe room is clean and spacious
Reviewed: 13 July 2023 · Stayed in July 2023
Verified reviewReviewed: 22 June 2023 · Stayed in May 2023
Verified reviewReviewed: 8 June 2023 · Stayed in June 2023
Verified reviewthe facilities, the staff, breakfast was delicious!, the pool :)
The only thing I would mention, but its has to do with the location is that in the rooms over night you can hear all the outside traffic.
Dear Ms. Ana Luisa, Warmest greetings from Amaris Hotel Teuku Umar Bali Thank you for staying with us and also your feedback for our property, we glad we could hear our guest input for our improvement, we do apology for the inconvenience things that might not met your requirement. We have noted this and deliver to concern department. Again thank you for valuable feedback and hope we could serve you again in the near future. Hope to see and serve you again in the future at Amaris Hotel Teuku Umar Best regards, Amaris Team
Dear Ms. Ana Luisa, Warmest greetings from Amaris Hotel Teuku Umar Bali Thank you for staying with us and also your feedback for our property, we glad we could hear our guest input for our improvement, we do apology for the inconvenience… Show more