Reviews of Amarterra Villas Resort Bali Nusa Dua, Autograph Collection 5 stars
Kawasan Pariwisata Nusa Dua BTDC Resort Lot Blok B, 80363 Nusa Dua, Indonesia
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe Hotel is really great, the welcome ceremony added a very special touch to the stay. The villa was superb, big room, quiet, and the staff were amazing, smiling, always a good word here and there to make sure the stay is perfect. The breakfast was very well serviced. The private beach easy to access, even by walk, with great drinks. The spa was so relaxing. Special thanks to Alvin with the luggages and transportation arrangement to the beach, the mall, and the airport.
All was great, nothing to say.
Dear Rissing, cn Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection, Thank you very much for sharing your wonderful experience with us. We are delighted to know that you enjoyed the welcome ceremony, the spacious and serene villa, and the attentive service from our dedicated team. It is truly rewarding to hear that our breakfast, private beach, and relaxing spa experience added to the enjoyment of your stay. Your feedback is greatly appreciated, and it motivates us to continue delivering memorable and personalized experiences for all our guests. We look forward to welcoming you back to our little sanctuary in Nusa Dua for another perfect stay. Warm regards, Amarterra Villas Resort Bali Nusa Dua, Autograph Collection
Dear Rissing, cn Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection, Thank you very much for sharing your wonderful experience with us. We are delighted to know that you enjoyed the welcome ceremony, the spacious an… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewOne of the most magical places I’ve ever stayed in. Will come back again in a heartbeat. The private pool, the villa, everything was so tastefully and beautifully done. Had a wonderful stay here and was sad to leave so soon!
Our villa was quite inside the property so there was alot of traffic noise early morning, which would start around 7am. Also the staff quarters right next to the private pool didn’t seem all that private.
Dear Javaria, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. Thank you very much for taking the time to share your detailed feedback with us. We are truly delighted to learn that you found our resort to be one of the most magical places you have ever stayed in, and that you enjoyed the villa, the private pool, and the overall ambiance. It is wonderful to know that your stay was memorable, and we sincerely appreciate your kind words. At the same time, we are grateful for your constructive comments regarding the morning noise and the villa’s proximity to the staff quarters. Please rest assured that we take your feedback seriously and will review these aspects with our team to enhance the privacy and tranquility for our valued guests. We hope to have the pleasure of welcoming you back soon for another unforgettable experience in Bali. Warm regards, Amarterra Villas Resort Bali Nusa Dua, Autograph Collection
Dear Javaria, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. Thank you very much for taking the time to share your detailed feedback with us. We are truly delighted to learn that you found our resort to be one… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewBeautiful pool villa, good location, very helpful staff.
Not enough beds at private beach, food was average, sometimes hot, sometimes not.
Dear Stephen ae, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. Thank you for sharing your recent experience with us. We are delighted to hear that you enjoyed our beautiful pool villa, convenient location, and the warm hospitality of our team. We truly appreciate your feedback regarding the private beach facilities and food quality. Please rest assured that we will review these areas with our team to ensure a more consistent and enjoyable experience for our guests. We hope to welcome you back for another relaxing stay in the near future. Warm regards, Amarterra Villas Resort Bali Nusa Dua, Autograph Collection
Dear Stephen ae, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. Thank you for sharing your recent experience with us. We are delighted to hear that you enjoyed our beautiful pool villa, convenient location, an… Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewIt was an amazing property. We wouldn't have expected better for our family vacation.
We were there for too less time. We would have like to stay there for longer.
Dear Ankit in, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. Thank you for your kind words. We’re thrilled to hear that your stay with us was an amazing and memorable part of your family vacation. It’s always wonderful to know our resort could exceed expectations, even in a short visit. We truly hope to welcome you back for a longer and even more enjoyable stay in the near future. Warm regards, Amarterra Villas Resort Bali Nusa Dua, Autograph Collection
Dear Ankit in, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. Thank you for your kind words. We’re thrilled to hear that your stay with us was an amazing and memorable part of your family vacation. It’s always … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewA quiet and well laid out set of pool villas. Lovely gardens and huge public pool. Restaurant has in and outdoor dining and overlooks peaceful reflection ponds. Staff all uber friendly and helpful. Possible to walk dirty back alley to beach but a shuttle is offered hourly to special fenced, serviced Amarterra beachclub area. Villas are huge and pool area is generous.
We didn’t feel that ‘real’ Indonesian food was on offer. While Westerners might worry about chilli and heat, some tasty options would be appreciated. We tried a range of curries and dishes like nasi goreng which were bland and there was sense they were cooked well ahead and somewhat reheated. Some chef training in order perhaps. We didn’t want to eat out but felt we had no option.
Dear Heli au, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection! Thank you for your kind words about our peaceful villas, beautiful gardens, and friendly team. We’re delighted to know you had a pleasant stay. We truly appreciate your feedback on the Indonesian cuisine. Your input has been taken seriously and will help us enhance the authenticity and quality of our local dining experience. We look forward to welcoming you back again soon. Warm regards, Amarterra Villas Resort Bali Nusa Dua Autograph Collection
Dear Heli au, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection! Thank you for your kind words about our peaceful villas, beautiful gardens, and friendly team. We’re delighted to know you had a pleasant stay. We … Show more
Reviewed: 19 July 2025 · Stayed in May 2025
Verified reviewSpacious
Renovation carried out during our stay meaning main pool was not available
Dear Mark, gb, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. Thank you for taking the time to share your feedback. We’re truly grateful you chose to stay with us and are glad to hear you appreciated the spaciousness of our villas. I do apologize for the inconvenience caused by the renovation during your visit, especially the unavailability of the main pool. We understand how this may have impacted your experience, and we appreciate your patience and understanding as we work to enhance our facilities for future guest comfort. We hope to have the opportunity to welcome you back for a more seamless and relaxing stay in the near future. Warm regards, Amarterra Villas Resort Bali Nusa Dua, Autograph Collection
Dear Mark, gb, Greetings from Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. Thank you for taking the time to share your feedback. We’re truly grateful you chose to stay with us and are glad to hear you appreciated the spaci… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewAbsolutely stunning resort and amazing staff. Great location in Nusa Dua, walking distance to shops and restaurants. Would definitely stay again!
Dear Muscara, Thank you sincerely for taking the time to share your kind words following your recent stay at Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. We are truly pleased to hear that you enjoyed our serene setting, convenient location, and the warm hospitality from our team. Your appreciation means a great deal to us. We look forward to welcoming you back for another memorable stay. Warmest regards Amarterra Villas Resort Bali Nusa Dua, Autograph Collection
Dear Muscara, Thank you sincerely for taking the time to share your kind words following your recent stay at Amarterra Villas Resort Bali Nusa Dua, Autograph Collection. We are truly pleased to hear that you enjoyed our serene setting, co… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewDear Emma Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed our comfortable rooms & great food! Your feedback is incredibly motivating for our team. We look forward to welcoming you back to our hotel for another memorable stay soon. Warm regards, Amarterra Villas Resort Bali Nusa Dua, Autograph Collection
Dear Emma Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed our comfortable rooms & great food! Your feedback is incredibly motivating for our t… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewWe had a great stay at Amarterra. Spacious private pool-Villas with very pleasant design. Super friendly staff and great restaurant! Restaurant crew is also very considerate regarding food allergies.
Even though it is very clean, there are some very minor improvement possibilities for housekeeping (e.g. not changing the customers a/c setting, not removing hand towels without being asked for etc.). But these are very minor points - everything else was perfect and high class.
Dear Daniel, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that you enjoyed your stay at Amarterra Villas – especially the spacious private pool villas, the design, and the warm service from our team. Your compliments about our restaurant and the attentiveness regarding food allergies are especially appreciated, and we’ll be sure to pass them along to the restaurant crew. We also sincerely thank you for your constructive feedback regarding housekeeping. While we're glad these were only minor points, we take every comment seriously and will address your observations with our team to ensure even greater attention to detail in the future – including respecting guests' preferred air conditioning settings and being mindful with linen replacements. We hope to welcome you back for another perfect and relaxing stay. Warm regards, Amarterra Villas Resort Bali Nusa Dua, Autograph Collection
Dear Daniel, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that you enjoyed your stay at Amarterra Villas – especially the spacious private pool villas, the de… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewClear process didn’t take long
Door to room was noisy during wind at night
Dear Kayo, thank you for your wonderful review and perfect scores across most categories, we truly appreciate it! We're glad you found our resort clean, comfortable, and well-equipped, and that the check-in process was smooth and efficient. We do apologize for the noise from the door during windy nights. Your feedback is valuable, and we’ll look into ways to improve the door insulation to ensure an even more restful experience. We hope to welcome you back again soon!
Dear Kayo, thank you for your wonderful review and perfect scores across most categories, we truly appreciate it! We're glad you found our resort clean, comfortable, and well-equipped, and that the check-in process was smooth and effici… Show more
Reviewed: 11 June 2025 · Stayed in April 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewClean, and well designed. The pool was lovely and food very good. Gym was well stocked.
My only criticism would be lack of milk or creamer for tea and coffee.
Dear Janice, \thank you so much for your feedback! We're thrilled to hear you enjoyed the cleanliness and design of our facilities, and that you had a great time at the pool and in our gym. We're also glad you found the food to be very good. We appreciate your note about the milk or creamer for tea and coffee. We'll look into this to ensure our guests have everything they need to fully enjoy their beverages. Your suggestion will certainly help us improve our service. We hope to welcome you back soon for another great stay!
Dear Janice, \thank you so much for your feedback! We're thrilled to hear you enjoyed the cleanliness and design of our facilities, and that you had a great time at the pool and in our gym. We're also glad you found the food to be v… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewGreat reception staff
Dear chris, thank you so much for your kind words! We are thrilled to hear you enjoyed your stay with us and that our staff and hotel facilities met your expectations. Our reception team will be especially happy to hear they made your experience even better. We hope to welcome you back soon for another great stay!
Dear chris, thank you so much for your kind words! We are thrilled to hear you enjoyed your stay with us and that our staff and hotel facilities met your expectations. Our reception team will be especially happy to hear they made your exper… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewLocation and lovely villas
Pool was under construction Not enough food options
Dear Juliana, thank you for your kind review! We're delighted to hear that you enjoyed the peaceful location and our lovely villas. Your feedback means a lot to us, and we truly appreciate you sharing both the highlights and areas where we can improve. We're happy to let you know that the beautification of our main pool has now been completed! We're excited to welcome you back so you can enjoy the refreshed pool area and an even better overall experience. We're also continuously working to expand our food options to better meet our guests' preferences. We hope to see you again soon!
Dear Juliana, thank you for your kind review! We're delighted to hear that you enjoyed the peaceful location and our lovely villas. Your feedback means a lot to us, and we truly appreciate you sharing both the highlights and areas wher… Show more
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe villa was beautiful and perfect for our family of three (with two year old child). We spent many hours swimming in our pool and enjoying sitting outside in the cabana. The staff were incredibly attentive and very friendly and made the stay extra special for us. The location was good although we had a scooter so were able to get around pretty easily.
The pool was under construction for the week we stayed, which was a real shame as it killed the vibe of the hotel and meant everyone pretty much stayed in their villas. It meant the spa was out of action and yoga was done in a separate villa (not by the pool). It was also hard with our son as we were hoping he could have a communal place to swim and play with the other kids. We were able to go to the Ritz Carlton and use their facilities which was beautiful, but not very convenient. I think the property should have let us know before arriving that the pool was out of order and possibly offered a discount. I’m sure when the pool is all finished it will be fantastic however it is the reason I haven’t given the stay 10 stars.
Dear Carly, Thank you for sharing your experience with us. We're truly delighted to hear that you enjoyed your stay in our villa and that it provided a comfortable and relaxing space for your family. It's wonderful to know that your little one had a great time swimming, and that the cabana and private pool added to your enjoyment. We're also very grateful for your kind words about our staff—it's always our goal to make every guest feel cared for and welcome. We sincerely apologize for the inconvenience caused by the main pool renovation during your stay. We completely understand how disappointing this must have been, especially with a young child and plans to enjoy the communal facilities and spa. You're absolutely right—clear communication prior to arrival is essential, and we regret that this was not handled better in your case. Your feedback is extremely valuable to us, and we’re reviewing our guest communication processes to ensure we provide accurate and timely updates in the future. We’re pleased to let you know that the beautification of our main pool has now been completed. We would love to welcome you and your family back to enjoy the refreshed facilities and an even better experience next time. Thank you again for your understanding and for highlighting both the positives and areas where we can improve.
Dear Carly, Thank you for sharing your experience with us. We're truly delighted to hear that you enjoyed your stay in our villa and that it provided a comfortable and relaxing space for your family. It's wonderful to know that you… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThey have a funny credit card policy for reservation and payments which I believe serves a purpose, but escapes me.
Dear Cenk, thank you so much for your kind words! We're thrilled to hear that you enjoyed the hotel, your room, and the service provided by our team — it truly means a lot to us. We also appreciate your feedback regarding our credit card policy. We understand it might seem a bit unusual at first, but please know that our procedures are in line with national regulations, which we are required to follow. These measures are in place to ensure a secure and seamless reservation experience for all our guests. That said, we're always reviewing our processes to improve clarity and guest satisfaction, and your input is incredibly valuable to us. We hope to have the pleasure of welcoming you back for another great stay in the future!
Dear Cenk, thank you so much for your kind words! We're thrilled to hear that you enjoyed the hotel, your room, and the service provided by our team — it truly means a lot to us. We also appreciate your feedback regarding our credit ca… Show more
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewFloating breakfast in the pool was good. The Bali collection area is within walking distance from the resort. There is a shuttle service to the beach, and the hotel also has a bar counter for guests at the beach.
Dear Sajal, thank you for sharing your experience with us! We're delighted to hear you enjoyed the floating breakfast—it's one of our favorite ways to start the day, too. We're also glad you found the location convenient and took advantage of the shuttle service and beach bar. It’s wonderful knowing you had a relaxing and enjoyable stay. We hope to welcome you back again soon for another memorable getaway!
Dear Sajal, thank you for sharing your experience with us! We're delighted to hear you enjoyed the floating breakfast—it's one of our favorite ways to start the day, too. We're also glad you found the location convenient and too… Show more
Reviewed: 26 March 2025 · Stayed in March 2025
Verified review-general vibe of the hotel - quiet, luxurious, well-maintained -nice and helpful stuff -amazing yoga -good food -delicious and refreshing welcome drink -the common parts of the hotel are simply beautiful -it’s not typical resort like a lot of them in the neighbourhood is more quiet, more boutique I really regret that we didn’t have time to use the spa
-no main swimming pool + beach is a bit far away -no shower outside in the pool area at the villa -it’s good that they provide free bicycle but they should be better maintained
Dear Łukasz, Thank you for your wonderful review! We're delighted to hear that you enjoyed the peaceful and luxurious atmosphere of our hotel, as well as the yoga sessions, delicious food, and the warm hospitality from our team. It’s great to know that our boutique style offered you a more intimate and relaxing experience. We also truly appreciate your constructive feedback. Regarding the pool, our main swimming pool was unfortunately undergoing unexpected maintenance during your stay, and we sincerely apologize for the inconvenience. We’re pleased to share that the beautification has now been completed, and the pool is fully open and better than ever. Your comments about the bicycles and pool area facilities have also been noted, and we're looking into ways to enhance these features for our guests. It’s a pity you didn’t have time to visit the spa — hopefully on your next trip, you’ll have the chance to enjoy a treatment or two! We'd love to welcome you back to Bali for another relaxing stay, and we look forward to offering you an even better experience next time. Until then, safe and happy travels!
Dear Łukasz, Thank you for your wonderful review! We're delighted to hear that you enjoyed the peaceful and luxurious atmosphere of our hotel, as well as the yoga sessions, delicious food, and the warm hospitality from our team. It’s g… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewAmazing staff who gave meat check out
Thought it had frontline beach access which it didn’t so that was misleading in the photos. The resort was also undergoing renovation which hadn’t been communicated by booking.com
Dear Joanna, Thank you for your feedback and for your kind words about our staff—we truly appreciate it! We’re sorry for any misunderstanding regarding beach access. While we don’t have direct beach access, we do offer a dedicated beach area and club exclusively for our guests, with a convenient shuttle service to take you to and from the hotel. Our team is always happy to assist with any details to ensure a seamless experience. We’re also pleased to share that the beautification of our main pool has now been completed, and we’re excited to welcome you back to enjoy the refreshed facilities. We appreciate your understanding and hope to welcome you back for an even better stay in the future!
Dear Joanna, Thank you for your feedback and for your kind words about our staff—we truly appreciate it! We’re sorry for any misunderstanding regarding beach access. While we don’t have direct beach access, we do offer a dedicated beach ar… Show more