Jl. Cemara, Br. Semawang, 80361 Sanur, Indonesia
#51 of 106 hotels in Sanur
Guests' ChoiceBased on 920 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.8
Facilities
7.8
Staff
8.4
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 30 August 2025
Sleader
AustraliaDisappointed with the room, smelled musty, water was dripping from the air-conditioner on the floor, room felt old and a bit dingy. Bed not very comfortable and small.
Great facilities, food., staff, pool and spa were, wonderful, location is good, near everything.
Stayed in August 2025
Reviewed: 28 August 2025
Glenn
AustraliaWe requested a king bed which was subject to availability. On arrival we were informed this is a twin room but they could push the beds together if we want? It was late at night and we felt it was an inconvenience to ask them to do this. We already requested a king bed in advance they could have done this for us prior to our arrival.
Location. Older traditional Bali style and atmosphere. The restaurant had great food and great value. One of the original Hotels before Bali was discovered. Most guests are older returning guests. No young families with noisy kids or young party goers.
Stayed in August 2025
Reviewed: 26 August 2025
Jason
AustraliaNothing! It was all good
Restaurant was down stairs with good music and food
Stayed in August 2025
Reviewed: 19 August 2025
Dunn
AustraliaShower pressure not good and it barely worked half the time. Didn’t cater for gluten free, not much choice at breakfast and staff lady I asked about this was quite abrupt and rude.
Great location, quiet but spas, shops, restaurants nearby and only a 5 minute walk to the beach
Stayed in August 2025
Reviewed: 18 August 2025
Claudia
United KingdomThe room decor is tired, some items in the toilet like towel hangers were broken/ falling and towels very worn. The room cleaning was not great, we had to point out 2 alarming findings on the second day of our stay and only then they cleaned properly. Breakfast is not great if you are used to continental/ american breakfast. Value is good at internacional level but we went to stay in better places in Bali for the same money.
Swimming pool area was lovely. Spa was great and good value. The room was spacious and with place to hang wet clothes. Air conditioning very powerful. Location is great, a 3 block walk to the beach and the same to lively restaurants and bars but it is a relatively quiet area which suited us perfectly. Hotel restaurant lunch and beverages (specially natural juices) service for the pool area were very good.
Stayed in August 2025
Reviewed: 14 August 2025
Andrea
United KingdomLovely Balinese hotel. Staff were fabulous & very helpful.
Stayed in August 2025
Reviewed: 7 August 2025
Stephen
New ZealandStaff could do with some training on how to be a little more friendly and accomadating
The location was great as was how quiet it was in the middle of Sanur
Stayed in July 2025
Reviewed: 6 August 2025
Jean-philippe
NorwayEverything was ok, no issue
Excellent breakfast with lots of choices. Very friendly and helpful staff. Spacious, well designed and clean room.
Stayed in August 2025
Reviewed: 5 August 2025
Katrina
AustraliaFor some unknown reason they won't let me book there due to a past bad experience and I have no idea what that is. They said it's something to do with booking.com
It was ok and convenient location
Stayed in July 2025
Reviewed: 4 August 2025
Kerry
AustraliaThe massage table in the Spa room had a head rest at a very uncomfortable position, and could not be adjusted. I ended up cancelling my head, neck back massage because my neck was in an uncomfortable position.
Location. Buffet breakfast had sufficient choices for a 4 night stay. Pools were clean and cool. Large comfy bed. Great restaurant on site with lovely staff and delicious meals at very reasonable prices.
Stayed in August 2025
Reviewed: 1 August 2025
Norbert
MaltaNo lift, low light in the bathroom, limited breakfast
Comfortable room, nice pool area, fresh omelette at breakfast
Stayed in July 2025
Reviewed: 31 July 2025
Angie
AustraliaNo hot water
Lovely older traditional styled accommodation. Comfy beds, good AC, great sized pool for the kids, nice gardens, wonderful restaurant with really well priced food, great room service for a lazy night in. In house massage great Also close to the beach and lots of shops.
Stayed in July 2025
Reviewed: 31 July 2025
Helen
AustraliaThe room on the ground level we were first assigned was extremely musty and dank. I immediately returned to reception and was given a room on the first floor which was fine.
Great restaurant and brilliant entertainer. Location was good and appreciated the easy change of room when requested.
Stayed in June 2025
Reviewed: 31 July 2025
Sophie
AustraliaNo hot water- lukewarm at best. Room was quite dark.
The pool area is stunning, and the location is pretty good with lots of shops and restaurants nearby.
Stayed in July 2025
Reviewed: 29 July 2025
Elizabeth
AustraliaHotel driver did not collect me from airport. It took me an extra hour of waiting and organising my own transport last minute. Hotel staff were not apologetic and did not help me with bags up 3 flights of stairs. Customer service was their only downfall
Location
Stayed in July 2025
Reviewed: 28 July 2025
Judith
AustraliaStaff were kind and accommodating and the property has a lovely ambiance.
Stayed in July 2025
Reviewed: 24 July 2025
Tracy
AustraliaBreakfast finishes at 10am so not ideal if you need a holiday with some sleep ins but would still like the complimentary breakfast.
Great value for money. Two uncrowded pools. Nice staff. A lovely little day spa on the property.
Stayed in July 2025
Reviewed: 20 July 2025
Kaye
AustraliaNothing could be improved.
The achitecture is lovely. The cleanliness was brilliant. The breakfast was delightful
Stayed in July 2025
Reviewed: 16 July 2025
Catherine
Australia- too far from the pasar senggol - unreliable hot water
- Awesome breakfasts - short walk to the beach & warungs there
Stayed in July 2025
Reviewed: 8 July 2025
Gavin
AustraliaThe room wasn’t the best. Was a standard room , as I said it got us by for half the day.. I did notice mould 😣 on lounge chair in room, and room quite dark No aircon at reception. It was SO hot
We only stayed for half day as we were waiting for a night flight. Staff friendly. Grounds and hotel looked accommodating. Best thing was the massage I had…
Stayed in June 2025
Reviewed: 6 July 2025
Yunas
IndonesiaLocation near Sanur Beach. All staff are very hospitable and friendly.
Stayed in July 2025
Reviewed: 2 July 2025
Janja
SloveniaIt was clean. Location was very good near to the beach and near to the city. There was not much choice for breakfast.
Stayed in June 2025
Reviewed: 30 June 2025
Maria
AustraliaCould have had a little more choice
Breakfast was adequate
Stayed in June 2025
Reviewed: 27 June 2025
Davina
AustraliaThe cleaner approaching us each morning to clean our table whilst we were still having breakfast.
It was okay
Stayed in June 2025
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