Reviews of Sunwood Hotel Arianz Mataram 3 stars
Jln, Catur Warga No 33 Lombok, 83126 Mataram, Indonesia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNothing stood out.
I’ll be honest and say I was disappointed with this hotel. Power tripped in my room when I switched on the A/C. I had a meeting, ordered room service and the food was inedible. After 2.5 hours, I left and checked into another hotel. The pool area that I didn’t use, looked very dismal.
Reviewed: 5 January 2025 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in November 2024
Verified reviewReviewed: 1 December 2024 · Stayed in November 2024
Verified reviewReviewed: 21 August 2024 · Stayed in July 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in August 2024
Verified reviewReviewed: 11 August 2024 · Stayed in July 2024
Verified reviewReviewed: 12 April 2024 · Stayed in April 2024
Verified reviewReviewed: 5 March 2024 · Stayed in February 2024
Verified reviewReviewed: 23 February 2024 · Stayed in February 2024
Verified reviewGood location, near the mall in the city centre
I was 1 minute late for breakfast and they said it's no longer available. They gave an option to send it to the room, but didn't do it.
Reviewed: 19 January 2024 · Stayed in November 2023
Verified reviewReviewed: 30 December 2023 · Stayed in November 2023
Verified reviewReviewed: 9 November 2023 · Stayed in August 2023
Verified reviewNice hotel for a decent price! Friendly staff.
Reviewed: 5 September 2023 · Stayed in September 2023
Verified reviewReviewed: 8 July 2023 · Stayed in July 2023
Verified reviewLocation wise is strategic. I can get grabcar to go anywhere. Nearby food stalls and breakfast was delicious! There's also a big long mirror which i really like to help me choose the right attire. Definitely will come again.
Nothing is wrong just maybe they could provide ironing items.
Reviewed: 2 July 2023 · Stayed in June 2023
Verified reviewHelpful & polite Receptionists
Reviewed: 19 June 2023 · Stayed in March 2023
Verified reviewReviewed: 21 May 2023 · Stayed in May 2023
Verified reviewReceptionist Rina was very helpful and nice. Attended to our request politely. Breakfast was good too.
Balcony painting chipping. Tree branch nearby obstructing view.
Reviewed: 14 May 2023 · Stayed in April 2023
Verified reviewLocation Central of Activities Near Coffee, Restaurant, meeting point, mosque ETC
With that reasonable price, this hotel no need to upgrade their facility coz the facility already Very Good
Reviewed: 17 March 2023 · Stayed in February 2023
Verified reviewbreakfast was very inhigenic. cups toaster plates Jugs very uncleaned
cleanliness
Reviewed: 16 March 2023 · Stayed in March 2023
Verified reviewKind and helpful staff, water refilling stations at each floor, good location, good Wi-Fi signal.
Hot water pressure was not great; as it got crowded on the last nights of my stay, there were limited seats and food available for breakfast. Price for the same room also seems to vary widely across different booking platforms…
Reviewed: 22 October 2022 · Stayed in October 2022
Verified reviewReviewed: 27 September 2022 · Stayed in September 2022
Verified review