Reviews of ARTOTEL Casa Kuningan 4 stars
Jl. Denpasar Raya Blok A/13, Kav 02. RT 01/02 Kelurahan Kuningan Timur, Kecamatan Setiabudi Jakarta Selatan, 12950 Jakarta, Indonesia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewlocation is good, accessible and close to business center
The value for money is not that good
Dear Our Lovely Guest, Thank you for sharing your feedback about your stay at Artotel Casa Kuningan. We're glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefore we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART you!
Dear Our Lovely Guest, Thank you for sharing your feedback about your stay at Artotel Casa Kuningan. We're glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in April 2025
Verified reviewThe bed was very comfortable. Large, firm pillows yet not too hard as to cause discomfort. The restaurant staff are really attentive and the food quality is very high.
I found a cockroach in the room. Sent a video of it to the staff. Someone came to spray the room, but it was late and I needed to sleep. No follow up from staff or management when I gave written feedback.
Dear Our Lovely Guest, Thank you for sharing your feedback about your stay at Artotel Casa Kuningan. We're glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefore we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART you!
Dear Our Lovely Guest, Thank you for sharing your feedback about your stay at Artotel Casa Kuningan. We're glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort… Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewLocation was good
couldn't get any sleep from the noise from Bart @ rooftop.
Dear Our Lovely Guest, Thank you for sharing your feedback about your stay at Artotel Casa Kuningan. We're glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefore we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART you!
Dear Our Lovely Guest, Thank you for sharing your feedback about your stay at Artotel Casa Kuningan. We're glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort… Show more
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 4 April 2025 · Stayed in January 2025
Verified reviewThe location was superb. Enough for me who just need to have a rest after long flight. The room was ok, little bit different with what i saw when i booked, but that's ok.. overall everything is good.
Dear Our Lovely Guest, Thank you for sharing your feedback about your stay at Artotel Casa Kuningan. We're glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefore we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART you!
Dear Our Lovely Guest, Thank you for sharing your feedback about your stay at Artotel Casa Kuningan. We're glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort… Show more
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewI stayed here for work. The staff was not the most responsive ever. I asked for receipt to be sent to my email and never received it til' now. The room was clean etc but perhaps a bit too expensive for the value and its located in such a congested road.
Dear Our Lovely Guest, Thank you for sharing your feedback about your stay at Artotel Casa Kuningan. We're glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefore we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART you!
Dear Our Lovely Guest, Thank you for sharing your feedback about your stay at Artotel Casa Kuningan. We're glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewThe room
Dear Desy, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You.
Dear Desy, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests… Show more
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewIt’s a boutique hotel with nice bedrooms, located near the main roads. Breakfast is good and they have a nice roof terrace.
Gym is too small
Dear Terence, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You.
Dear Terence, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our gue… Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewThe area. The architecture. The proximity to areas I’m interested in. The design sensibilities. I’ve stayed at Artotel before in a different area. I think this one tops it, at Kuningan. The team also prepared a birthday decoration as requested, which I liked. The room service was quick. The area’s quiet enough and not as traffic congested as I thought it would. Overall, worth it. Would come again.
Dear EuDora, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You.
Dear EuDora, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our gues… Show more
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewi really like all of the stuff in the room. large smart tv, and there is a sink for washing dishes, refrigerator. and their bathroom is superb! all hot water from the shower makes me relax. we really had a great stay here. and most of all, we love the breakfast! you should try their breakfast menu!
unfortunetaley we had a room under the rooftop, which they celebrate and party for new year. i can’t be mad bcs all of the people excited for celebrate new year. but turns out it proof that the wall not really soundproof.
Dear Ms Adinda, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You,
Dear Ms Adinda, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our g… Show more
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in October 2024
Verified review