Reviews of ARTOTEL Thamrin Jakarta 3 stars
Jl. Sunda No 3, Thamrin, 10350 Jakarta, Indonesia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation location location! And staffs! Breakfast was also good!
We stayed at room 312, the window cant closed properly so you hear the noise of the exhause fan of the airco. Its the first time we experience that in Artotel! A lot of dust under the table. The rest is always good! 👌
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe fantastic location, the friendly staff, the rooftop bar and delicious breakfast spread.
The walls were a little thin, so I could hear the music from other floors. However, earplugs did the trick.
Dear Shuchita, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us during your stay. Following your review, We do have rooftop bar at seventh floor that open daily from 5 PM to Midnight. that music sound might make a bit noise at night. We suggest you to request lower room floor on your further visit to Jakarta. We are apologize for your inconvenience caused. We HeART You, Fuad Muzakki General Manager
Dear Shuchita, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us during your stay. Following your review, We do have rooftop b… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewRoom was smallish, but clean. Enough ammenities. Air conditioning can better. The wall is a bit thin, so its kind of noisy. Every weekend there is very loud music from the roof top bar till 2 AM
The roof top bar is ery loud
Dear Our Valued Guest, We were very concerned to read your feedback about your recent experience at our hotel. Your feedback has been shared with our Food and Beverage department head. We do have in house music everyday, however during ramadan season only until 12 Midnight. We are apologize for any inconvenience caused. Again thank you for sharing your thoughts. We look forward to welcoming you back to our hotel and will ensure that your experience is at the level that we would want to deliver. We HeART You, Fuad Muzakki General Manager
Dear Our Valued Guest, We were very concerned to read your feedback about your recent experience at our hotel. Your feedback has been shared with our Food and Beverage department head. We do have in house music everyday, however during rama… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGood location. Very close to a mall where you can find great shops and local food. Room is clean, good breakfast options, very helpful and friendly staff. Rooftop bar is great (view and drink options).
It was a bit noisy. There was a music event, which was nice but I couldn’t sleep very good.
Dear Melike, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us during your stay. Following your review, We do have rooftop bar at seventh floor that open daily from 5 PM to Midnight. that music sound might make a bit noise at night. We suggest you to request lower room floor on your further visit to Jakarta. We are apologize for your inconvenience caused. We HeART You, Fuad Muzakki General Manager
Dear Melike, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us during your stay. Following your review, We do have rooftop bar… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location is very close to Sarinah Mall.
The size of the room is small for two people. The breakfast was okay, nothing to shout about
Dear Noor Akmal Shareela, Thank you for taking the time to share your recent experience with us. We’re pleased to know that you enjoyed our hotel’s ambiance, facilities, and convenient location near Sarinah Mall. Regarding your feedback on the room size, please allow us to share that our hotel provides a variety of room categories to suit different needs and preferences, including our S25 and the more spacious S40. For your future stays, we’d be delighted to recommend the most suitable option for your comfort, with special rates extended accordingly. We also appreciate your comments about breakfast and will continue to improve our dining offerings to enhance the overall guest experience. Should you need any assistance or further information, please feel free to reach us directly through our WhatsApp hotline at +62 816 1610 555. We truly value your feedback and look forward to welcoming you back in the future. We HeART You, Fuad Muzakki General Manager
Dear Noor Akmal Shareela, Thank you for taking the time to share your recent experience with us. We’re pleased to know that you enjoyed our hotel’s ambiance, facilities, and convenient location near Sarinah Mall. Regarding your feedback o… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation is fantastic and so is the service throughout the stay.
Dear Oliver, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You, Fuad Muzakki General Manager
Dear Oliver, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guest… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe ambience of the hotel
Needs to call for an iron & hairdryer everyday. Should provide in each room.
Dear Nor, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests’ comfort is our utmost priority, therefore we strive to provide excellent service and facilities to all our guests. We also sincerely appreciate your valuable suggestion regarding the availability of hairdryers. Your input has been noted, and we will consider providing hairdryers in every room without the need for request as part of our service improvement. Looking forward to welcoming you back on your next return. We HeART You, Fuad Muzakki General Manager
Dear Nor, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests’ c… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe artistic vibe was very enjoyable. The hotel is very cute. Even though the room is very small it had everything we needed for 2 nights stay.
All was good
Dear Ana, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You, Fuad Muzakki General Manager
Dear Ana, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests c… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewOne of the best value for money hotels in the heart of Jakarta. Great location.
Dear Mogamat, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guests comfort is our utmost priority, therefor we strive to provide the excellent service and facilities to our guest. Looking forward to welcoming you back on your next return. We HeART You, Fuad Muzakki General Manager
Dear Mogamat, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our gues… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewGreat atmosphere and fabulous rooftop bar
The breakfast has hardly any vegan options.
Dear Kerry, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Regarding your feedback about the breakfast, kindly be informed that we do provide vegan options upon request. Our Reception or Restaurant team will be more than happy to assist you in arranging vegan dishes during your stay. Our guests' comfort is our utmost priority; therefore, we strive to provide excellent service and facilities to all our guests. Looking forward to welcoming you back on your next return. We HeART You, Fuad Muzakki General Manager
Dear Kerry, Thank you for taking your time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Regarding y… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified review