Reviews of Ashley Sabang Jakarta 4 stars
Jl. H. Agus Salim No.22AB, RT.2/RW.1, Kb. Sirih, Menteng, 10340 Jakarta, Indonesia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewVery clean, friendly people staff, great location and value for money
NA
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location
Breakfast is here on a tight budget apparently... you get max 2 items (eggs in my case) 1 slide of bread (which i don't eat) and jam. I couldn't even get some sauce. Ohh and max 1 drink... If you wanna dive here with a club, the breakfast will be missed, because there opening it way too late. I had to clean the shower head, due to clogging. So not again for me here.
Dear PP Baerends, Thank you for taking the time to share your feedback. We sincerely regret to hear that your experience did not meet your expectations, especially regarding the breakfast service and room condition. Please accept our apologies for the inconvenience you encountered. Your comments about breakfast variety, service timing, and bathroom maintenance have been shared with the relevant teams to ensure immediate improvement. We truly value your input as it helps us enhance our services for all our guests. We hope to have another chance to welcome you back in the future and provide you with a much better experience. Warm regards, Winda Lieady Hotel Manager
Dear PP Baerends, Thank you for taking the time to share your feedback. We sincerely regret to hear that your experience did not meet your expectations, especially regarding the breakfast service and room condition. Please accept our apolo… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewsmall hotel
noise. The room next door laughing and yelling.
Dear Shamsiah, Thank you for taking the time to share your feedback. We sincerely regret to hear about the noise disturbance you experienced during your stay. Please accept our apologies for the inconvenience, as we understand how important a peaceful rest is for our guests. Our team will review this matter to ensure we better manage noise control and provide a more comfortable environment. We truly appreciate your comments as they help us improve, and we hope to have the opportunity to welcome you back for a more enjoyable experience. Warm regards, Winda Lieady Hotel Manager
Dear Shamsiah, Thank you for taking the time to share your feedback. We sincerely regret to hear about the noise disturbance you experienced during your stay. Please accept our apologies for the inconvenience, as we understand how importan… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewI like the location.
Dear Abu Dawood, Thank you for your kind review! We’re glad you enjoyed our central location, and we look forward to welcoming you back to Ashley Sabang on your next visit. Warm regards, Winda Lieady Hotel Manager
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewNear the main road (jalan Thamrin) As we go for CFD (car free day). Many local food stall around the hotel. Friendly staff, & warm welcome attitude from the moment we enter the lobby, reception till we checking out. Clean property Simple & neat furniture
No proper parking for our car, the security helped to get parking slot right in front of property Breakfast typical locals, and the dining hall too tiny to accommodate guests
Dear Sari, Thank you for taking the time to share your experience with us. We are delighted to know that our location near Jalan Thamrin and the local culinary spots added convenience during your Car Free Day activity. We also truly appreciate your kind words regarding the friendliness of our staff, the cleanliness of the property, and the welcoming atmosphere from check-in to check-out. Regarding the parking area and the breakfast dining space, your feedback is very valuable for us as we continue to improve our facilities and services. We look forward to welcoming you back with an even better experience on your next visit. Warm regards, Winda Lieady Hotel Manager
Dear Sari, Thank you for taking the time to share your experience with us. We are delighted to know that our location near Jalan Thamrin and the local culinary spots added convenience during your Car Free Day activity. We also truly apprec… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewRooms had flies and aircon was dusty
Dear Mrs Nurish, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of the room, including the flies and dusty air conditioning. This is not the standard we strive to maintain, and we have immediately addressed these concerns with our housekeeping and maintenance teams to ensure improvements are made. We truly appreciate your input as it helps us improve our service, and we hope to have the opportunity to welcome you back for a better experience in the future. Best regards, Winda Lieady Hotel Manager
Dear Mrs Nurish, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of the room, including the flies and dusty air conditioning. This is not the standard we s… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery helpful staff; clean rooms
Nothing
Dear Marius, Thank you for your kind review. We’re pleased to hear you enjoyed our clean rooms and found our staff to be helpful during your stay. Your feedback motivates us to continue delivering excellent service. We look forward to welcoming you back in the future. Warm regards, Winda Lieady Hotel Manager
Dear Marius, Thank you for your kind review. We’re pleased to hear you enjoyed our clean rooms and found our staff to be helpful during your stay. Your feedback motivates us to continue delivering excellent service. We look forward to wel… Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewThe hotel is very nice and comfortable.
Good locations, with reasonable price.
Dear S Rachmadi, Thank you for your kind review! We're delighted to hear you found our hotel comfortable and well-located. It means a lot to us that you enjoyed your stay and found the price reasonable. We look forward to welcoming you again soon! Warm regards, Winda Lieady Hotel Manager
Dear S Rachmadi, Thank you for your kind review! We're delighted to hear you found our hotel comfortable and well-located. It means a lot to us that you enjoyed your stay and found the price reasonable. We look forward to welcoming you … Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewIt was very clean. The people are very nice. Breakfast was good.
Everything was ok
Dear Natascha, Thank you so much for your kind feedback! We’re pleased to know that you enjoyed a clean and comfortable stay, appreciated our friendly team, and had a good breakfast experience. Your satisfaction means a lot to us. We look forward to welcoming you back on your next visit! Warm regards, Winda Lieady Hotel Manager
Dear Natascha, Thank you so much for your kind feedback! We’re pleased to know that you enjoyed a clean and comfortable stay, appreciated our friendly team, and had a good breakfast experience. Your satisfaction means a lot to us. We loo… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewStaff were really excellent. Helpful and knowledgeable.
Dear Chris Cy, Thank you for your kind words! We are delighted to hear that our staff made a positive impression with their helpfulness and knowledge. We'll be sure to share your feedback with the team — it will definitely encourage them to keep up the great work. We look forward to welcoming you back soon! Warmest regards, Winda Lieady, Hotel Manager
Dear Chris Cy, Thank you for your kind words! We are delighted to hear that our staff made a positive impression with their helpfulness and knowledge. We'll be sure to share your feedback with the team — it will definitely encourage th… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewLocation, the service at front desk and the price.
The smell in the lobby area was like a cheap chemical floral parfume, somewhar musty, as if it’s trying to cover up an unpleasant odor. Similar to the coridor on the second floor, it smells like sewer.
Dear Johannes, We sincerely apologize for the unpleasant smell you experienced in the lobby and on the second floor corridor. Your comments have been shared with our housekeeping and engineering teams to investigate and address the issue promptly. Maintaining a clean and comfortable environment is a priority for us, and your feedback is valuable in helping us improve. We hope to have the opportunity to serve you better on your next visit. Warmest regards, Winda Lieady, Hotel Manager
Dear Johannes, We sincerely apologize for the unpleasant smell you experienced in the lobby and on the second floor corridor. Your comments have been shared with our housekeeping and engineering teams to investigate and address the issue pr… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewAshly Sang is a good hotel that left me with a positive impression, The lobby and exterior designs are very attractive and welcoming. The staff are incredibly helpful and friendly. The breakfast was delicious and enjoyable. A special thanks to Ms. Mila from the front office team, who kindly offered me a nice view room and was very attentive to all my inquiries. I hope that the entire team will have the opportunity to visit and stay at this hotel next time.
Dear Rifaj, Warm greetings from Ashley Sabang! Thank you for your kind words and for taking the time to share your experience with us. We’re truly delighted to know that your stay left such a positive impression from our welcoming lobby design to the delicious breakfast and the service provided by our team. A special thank you as well for recognizing Ms. Mila from our Front Office team. She will be thrilled to know her attentiveness made your stay even more enjoyable. We sincerely hope to welcome you and your entire team in the near future. Please don’t hesitate to reach out if we can assist with any arrangements for your next visit. Warm regards, Winda Lieady Hotel Manager
Dear Rifaj, Warm greetings from Ashley Sabang! Thank you for your kind words and for taking the time to share your experience with us. We’re truly delighted to know that your stay left such a positive impression from our welcoming lobby d… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewUser friendly
Location
Dear Haris, Thank you for your kind review! We're glad to hear that you found our hotel user-friendly and enjoyed our great location. Your feedback means a lot to us, and we hope to welcome you back to Hotel Ashley Sabang soon! Best regards, Winda Lieady Hotel Manager
Dear Haris, Thank you for your kind review! We're glad to hear that you found our hotel user-friendly and enjoyed our great location. Your feedback means a lot to us, and we hope to welcome you back to Hotel Ashley Sabang soon! Best r… Show more