Reviews of Ashley Tang Menteng Jakarta 4 stars
Jalan KH Agus Salim No. 34, 36 & 38 RT. 2 RW. 1, 10340 Jakarta, Indonesia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe personal touch to our room for our honeymoon was incredible. There was a lot of effort put into it.
The phone in the hotel room rang in the middle of the night, which was odd.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewexcellent property
the location and the street outside
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe hotel smells so good ! Try to buy their fragrance but it’s not available for sale in the market. They custom the freshener , and it’s different scent for different Ashley Tang location! I got free dim sum set for us to snack at the restaurant upon arrival. And the room was decorated so nicely as it was my wedding anniversary trip! They even gave us complimentary a slice of cake
Love it!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewNice friendly personal.
At breakfast, the table was dirty from previous guests. I had to look around several times to find a clean one. I will definitely come back here. The staff is great, and the location is perfect for me.
Dear Tati, Thank you for taking the time to share your feedback regarding your recent stay at Ashley Tang Menteng. We are truly sorry to hear that some aspects of your experience did not meet your expectations. As a Luxury hotel Jakarta, we hold ourselves to high standards, and your comments are very valuable for us to improve. Please be assured that we have shared your feedback with the relevant departments and are taking corrective action to ensure this does not happen again. If you would be willing, we would appreciate the opportunity to discuss this further or assist you directly. You can reach us at rsv4@ashleyhotelgroup.com . We hope you will consider giving us another chance to serve you better in the future. Kind regards, Ashley Tang Menteng Team
Dear Tati, Thank you for taking the time to share your feedback regarding your recent stay at Ashley Tang Menteng. We are truly sorry to hear that some aspects of your experience did not meet your expectations. As a Luxury hotel Jakarta, w… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAn excellent hotel with comfortable rooms, and attentive staff. The location is great for exploring Jakarta, and the overall atmosphere is warm and welcoming. Everything was well maintained, and the service was professional.
The only small downside was the rather limited breakfast selection.
Dear Mihaela Matei, Thank you for staying with us and for sharing your impressions. We’re glad that you appreciated certain aspects of your stay at our Hotel in Jakarta, and we also take note of the areas you felt could be improved. Your feedback is extremely important as we strive to enhance our guest experience every day. We hope to welcome you again and have the chance to create a more satisfying experience on your next visit. Warm regards, Ashley Tang Menteng Team
Dear Mihaela Matei, Thank you for staying with us and for sharing your impressions. We’re glad that you appreciated certain aspects of your stay at our Hotel in Jakarta, and we also take note of the areas you felt could be improved. Your… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGreat location with lots of street food nearby and short walk to the bus. Laundry room is very helpful to have. Staff were lovely!
The breakfast was ok - not great.
Reviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewProperty Nice Looking
The Room do not sound proof so i can hear Morning Praying for muslem, neighbor talking very loud very disturbing me.
Dear Hermanto, Thank you for taking the time to share your feedback regarding your recent stay at Ashley Tang Menteng. We are truly sorry to hear that some aspects of your experience did not meet your expectations. As a Luxury hotel Jakarta, we hold ourselves to high standards, and your comments are very valuable for us to improve. Please be assured that we have shared your feedback with the relevant departments and are taking corrective action to ensure this does not happen again. If you would be willing, we would appreciate the opportunity to discuss this further or assist you directly. You can reach us at rsv4@ashleyhotelgroup.com . We hope you will consider giving us another chance to serve you better in the future. Kind regards, Ashley Tang Menteng Team
Dear Hermanto, Thank you for taking the time to share your feedback regarding your recent stay at Ashley Tang Menteng. We are truly sorry to hear that some aspects of your experience did not meet your expectations. As a Luxury hotel Jakar… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewVery accommodating to every request, nice touch of personalised deco in the room.
Dear Dhia Nor Azman, Warmest greetings from Ashley Tang Jakarta! Thank you for the great review of our hotel, We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arini Novianti Operations Manager
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewGreat cospa and the location was very popular though that also means crowded
Could’ve been cleaner and brighter but the design was meant to look darker I suppose
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewGood location. A lot of local food restaurant near the hotel. Walking distance TransJakarta station. The room is clean. Courteous staff.
Dear Valued Guest, Thank you for your kind feedback! We're so glad to hear that you enjoyed our convenient location, cleanliness, and the hospitality of our team. It's always a pleasure to know our guests appreciate the easy access to local food and nearby transportation options. We hope to welcome you back to Ashley Tang Menteng in the near future! Warm regards, Arini Novianti Operations Manager
Dear Valued Guest, Thank you for your kind feedback! We're so glad to hear that you enjoyed our convenient location, cleanliness, and the hospitality of our team. It's always a pleasure to know our guests appreciate the easy acces… Show more
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was very bad - nothing to choose from, food is not tasty(
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewGreat location, Good facilities including washer and drier (free of charge), staff super friendly and helpful .
Dear Lark Lane-Owen, Warmest greetings from Ashley Tang Jakarta! Thank you for the great review of our hotel, We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arini Novianti Operations Manager
Reviewed: 27 June 2025 · Stayed in April 2025
Verified review