Reviews of Aston Kemayoran City Hotel 3 stars
Jl. HBR Motik Blok B-10 No.4 Kompleks Kemayoran, 10720 Jakarta, Indonesia
#88 of 549 hotels in Jakarta
Guests' ChoiceReview score
Based on 192 hotel reviews
8.0Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
7.5
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Facilities
7.9
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Staff
8.4
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Value for money
7.9
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Free WiFi
8.6
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Reviewed: 22 August 2025
Azlan
Malaysia14 reviews4 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Location might be a bit outskirt of city centre. If you take Grab, its abt 40mins to city centre during off peak time. But its easy to get taxis fr the hotel.
We stayed in tripple room, quite spacious for 3 adults. Love the pillows and bed 👍 All the staff are very polite and helpful. There is a small indomaret store at grd floor which is convenient. Buffet breakfast was great, they change a few menu on diff days.
Stayed in July 2025
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Reviewed: 21 August 2025
Wahidah
Malaysia115 reviews8 helpful votes9.0“Nice place to stay.”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
Pin point Grab also to Lobby Hermina Hospital
Comfy bed, nice building and friendly staff
Stayed in August 2025
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Reviewed: 3 July 2025
Markus
Indonesia1 review8.0“Good location, friendly staff and nice breakfast”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Good location, great breakfast, friendly staff
Stayed in May 2025
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Reviewed: 13 June 2025
Zurina
Malaysia14 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
having trouble to change room because room not cool enough, grab have to pay to come to the hotel lobby
room is clean and comfortable
Stayed in May 2025
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Reviewed: 23 May 2025
Lian
Malaysia2 reviews9.0Superb- • Business trip
- • Group
- • Deluxe Triple Room
- • Stayed 3 nights
Dinner at the restaurant, a little above average in pricing, but the taste a lttle dissapointing
reasonable room prices
Stayed in April 2025
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Reviewed: 14 May 2025
Soh
Singapore8 reviews7.0Good- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
the bathing towel quite old and there is a smell
Stayed in May 2025
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Reviewed: 27 April 2025
How
Singapore2 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
The facilities in the room need to do a check and ensure their functioning well. E.g. the safe is broken and unable to lock, TV which do not have physical power button not able to turn off using remote control.
The hotel is clean and tidy. Staffs are friendly and approachable when need their assistance.
Stayed in April 2025
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Reviewed: 25 April 2025
Fook
Malaysia17 reviews2 helpful votes8.0“Clean and comfortable stay”- • Business trip
- • Group
- • Deluxe Premier Room
- • Stayed 2 nights
Getting into the property is a bit confusing
Good varieties of local food choices for breakfast. Location is close to IFEX exhibition venue which is convenient for us.
Stayed in March 2025
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Reviewed: 21 April 2025
Kimchinul
Brunei Darussalam13 reviews1 helpful vote7.0“Interesting place 8km away from Grand Indo (take around 1 hour)”- • Leisure trip
- • Group
- • Deluxe Triple Room
- • Stayed 2 nights
1. it's difficult to separate from my friends since there's only 1 key for the lift. it's nice to have two room keys, but it's a bit of a bummer there's only 1 key that controls the lift. 2. our toilet hose leaks 3. our telephone is not working 4. our room's card somehow loses it's sensor or something that the power constantly cut in our room 5. we prepared our laundry for house keeping, and by the time we return, they didn't take our laundry (reason being, they didn't came to our room at 10am) 6. the lobby if possible make it cool (or let the guest to rest at 25th floor) while waiting for their room to be ready. 7. Nice that the hotel implements water dispenser, but it's difficult sometimes to bring our bottle.
Love the 25th floor's breakfast venue and the spread is also nice and plenty. our room is also great and spacious for 3 single beds.
Stayed in April 2025
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Reviewed: 17 April 2025
Kevin
Australia17 reviews1 helpful vote9.0“EXCELLENT HOTEL TO STAY IN”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Located in the old airport area, the regeneration of the area has not really been successful.
Excellent, modern facilities,very helpful staff. Breakfast magnificent!
Stayed in March 2025
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Reviewed: 2 February 2025
Yani
Australia7 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Gym is too small. Massage room smells like smoke and staff is unprofessional.
Stayed in January 2025
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Reviewed: 6 January 2025
Izyan
Malaysia1 review8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
Hard for the grab driver to find. Pin location always wrong.
I like that its very clean . The toilet is sparkling.
Stayed in December 2024
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Reviewed: 5 January 2025
Nicole
United States1 review9.0“It was a great, comfortable, and convenient experience with great staff and amenities.”- • Leisure trip
- • Group
- • Deluxe Triple Room
- • Stayed 2 nights
I did not like that we had to pay for extra towels. In one of our rooms the AC kept turning off.
The breakfast buffet and having a view of the city in every room was great.
Stayed in January 2025
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Reviewed: 17 December 2024
Frihandini
Indonesia1 review8.0Very good- • Leisure trip
- • Group
- • Deluxe Triple Room
- • Stayed 1 night
the car park
the AC
Stayed in December 2024
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Reviewed: 28 October 2024
Julia
Denmark4 reviews9.0“It was a pleasant stay and perfect for the purpose of going to the Expo.”- • Business trip
- • Solo traveller
- • Deluxe Premier Room
- • Stayed 6 nights
- • Submitted via mobile
Very confusing building, I would have liked to get an overview
Very nice room, comfortable bed, great and big bathroom
Stayed in October 2024
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Reviewed: 3 September 2024
Lee
Spain33 reviews4 helpful votes8.0“Nice room, breakfast was good lots of choices.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nice room.
Stayed in August 2024
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Reviewed: 29 August 2024
Karinkafeb
Indonesia22 reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
we need to take mineral water from water dispenser but it often running out of water
good hotel with excellent maintenance, clean, comfy bed, eco friendly, have a smart tv. good location near central and north jakarta.
Stayed in August 2024
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Reviewed: 12 August 2024
Mashaal
Oman18 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
The location, check in experience
Top roof view
Stayed in August 2024
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Reviewed: 12 August 2024
Fibria
Indonesia5 reviews7.0“If you are having an event to attend in JIEXPO Kemayoran area, the hotel can be one of the choices!”- • Leisure trip
- • Group
- • Deluxe Twin Room
- • Stayed 2 nights
The lobby is quite far which is on the 25th floor. So it's a bit unusual. It's quite far to get down to the building lobby area (you need to take the elevator from 17th floor and above). But it's still ok. I wish the hotel will provide a bigger water jug to reduce the number of times needed to go to the water dispenser in the hall/alley.
I went there to watch a music festival at JIEXPO. The hotel location is convenient from the festival venue. It's only 5 minutes driving. We didn't get to try their breakfast because we did not book for that, when I passed by the restaurant area, the buffet was great. The price for meals for room service is excellent. The room is very very spacious, so it's very comfortable. We booked for a twin bed. I feel like the bed is quite small compare to the usual twin bed I experienced, but the bed is comfortable. It is also easy to operate the movie applications on the smart TV. The check in was seamless and the staff made it very easy and convenient for us.
Stayed in August 2024
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Reviewed: 26 July 2024
Agnieszka
Poland14 reviews3 helpful votes8.0“Good stay. Helpful young people at the reception.”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 5 nights
- • Submitted via mobile
Helpful staff. Rooftop terrace, great view of the sunrise.
Clean hotel.
Stayed in July 2024
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Reviewed: 1 July 2024
Ahmed
Saudi Arabia50 reviews6 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
The location
The view
Stayed in June 2024
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Reviewed: 26 May 2024
Purnama
Indonesia1 review8.0Very good- • Leisure trip
- • Group
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
facilities are just ok.
they offer triple rooms, perfect for our family of 3!
Stayed in May 2024
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Reviewed: 15 March 2024
Lynn
Malaysia38 reviews3 helpful votes7.0Good- • Leisure trip
- • Group
- • Deluxe Triple Room
- • Stayed 2 nights
- • Submitted via mobile
No mineral water in the room but they have a water dispenser outside in front of the lift. The reception (young lady) why so moody?
Clean room, comfy mattress.
Stayed in March 2024
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Reviewed: 9 February 2024
Li-ying
Singapore5 reviews7.0“pleasant”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 3 nights
Pillows
the room is clean and very comfort
Stayed in February 2024
