Reviews of Atria Hotel Magelang 4 stars
Jl. Jendral Sudirman no. 42, 56116 Magelang, Indonesia
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe good service
Nothing
Dear Mr./Ms. Juvi, Thank you for your perfect review. We are delighted to know that our staff’s hospitality, cleanliness, comfort, facilities, and hotel location have provided you with a pleasant stay experience. Your appreciation serves as great motivation for us to continue delivering our best service. We look forward to welcoming you back to Atria Hotel Magelang. Sincerely, Dita Artikaningrum Guest Experience Manager
Dear Mr./Ms. Juvi, Thank you for your perfect review. We are delighted to know that our staff’s hospitality, cleanliness, comfort, facilities, and hotel location have provided you with a pleasant stay experience. Your appreciation serv… Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewSpacious room. Good variety of breakfast.
Nothing.
Dear Mr. Wahyu, Thank you for sharing your review and for choosing to stay with us. We’re pleased to know that you enjoyed the spacious room and the variety of our breakfast offerings. Your positive feedback means a lot to us and motivates the team to continue delivering good service and comfort to all our guests. We look forward to welcoming you back on your next visit. Warm regards, Dita Artikaningrum Guest Experience Manager
Dear Mr. Wahyu, Thank you for sharing your review and for choosing to stay with us. We’re pleased to know that you enjoyed the spacious room and the variety of our breakfast offerings. Your positive feedback means a lot to us and motivates… Show more
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewthe pillow could have been better, it was really hard and too high.
Dear Ms. Amelya Sjahlim, Thank you for taking the time to share your feedback and for staying with us. We’re happy to hear that you were pleased with the service from our staff and the overall cleanliness of our hotel. We sincerely apologize for the discomfort you experienced with the pillow we truly appreciate your input and will look into providing more comfortable options for our guests. Your feedback helps us to improve and ensure a better stay for all our future guests. We hope to have the opportunity to welcome you back again soon. Warm regards, Dita Artikaningrum Guest Experience Manager
Dear Ms. Amelya Sjahlim, Thank you for taking the time to share your feedback and for staying with us. We’re happy to hear that you were pleased with the service from our staff and the overall cleanliness of our hotel. We sincerely apologi… Show more
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewLocation is ok
The response of the staff when I made a complain was not fast. If they responded faster maybe I could move to other room with better Aircon, but the 2nd repaired was at 11PM, when I was too tired and sleepy so we had to sleep in a hot and humid room with aircon that only the blower functioning with no cold air at all. The facility (esp air con) is not meet the standard of 4 stars hotel What make it worst was because the price is too much compare to the experience I had.
Dear Mr. /Mrs. Ellizabeth Lia, Thank you for taking the time to share your feedback regarding your recent stay at Atria Hotel Magelang. We sincerely apologize for the inconvenience you experienced, particularly concerning the air conditioning issue and the delayed response from our staff. This is certainly not the standard of service we aim to provide, and we deeply regret that it affected the quality of your stay. Your comments regarding the condition of the air conditioning and the service responsiveness have been shared with the relevant departments for immediate review and improvement. We understand how important a comfortable room environment is, especially after a long day, and we are truly sorry that we did not meet your expectations in this regard. Regarding your concern about the value for the price paid, we appreciate your honest feedback as it helps us identify areas where we can enhance our offerings and service standards to better align with guest expectations. We genuinely value your input and hope you might reconsider and give us another opportunity in the future to provide you with the quality experience that Atria Hotel Magelang is known for. Warm regards, Chandra Irawan General Manager
Dear Mr. /Mrs. Ellizabeth Lia, Thank you for taking the time to share your feedback regarding your recent stay at Atria Hotel Magelang. We sincerely apologize for the inconvenience you experienced, particularly concerning the air condi… Show more
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 27 July 2024 · Stayed in July 2024
Verified reviewPrice is reasonable and wortihy
Extra beds needs to recondition, slightly bend at middle area of it
Dear Mr. / Mrs. ibran, Greetings from Atria Hotel Magelang. Thank you for choosing our Hotel and taking time to give us a feedback and share your recent stay experience. We are delighted to know that you enjoyed your time at our Hotel, however we are sincerely apologize for some points that did not meet your expectations. Your feedback is truly appreciated as an improvement for us in the future. We do hope that we could welcome you back to Atria Hotel Magelang. Best regards, Chandra Irawan General Manager
Dear Mr. / Mrs. ibran, Greetings from Atria Hotel Magelang. Thank you for choosing our Hotel and taking time to give us a feedback and share your recent stay experience. We are delighted to know that you enjoyed your time at our Hotel… Show more
Reviewed: 30 June 2024 · Stayed in June 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewReviewed: 7 April 2024 · Stayed in January 2024
Verified reviewReviewed: 28 February 2024 · Stayed in February 2024
Verified reviewReviewed: 26 February 2024 · Stayed in January 2024
Verified reviewReviewed: 13 February 2024 · Stayed in February 2024
Verified reviewThe staff are very friendly and polite. The room is clean and spacious. The location at the center of the city.
People can smoke in the restaurant when breakfast, it's annoying. We can not enjoy the breakfast because the smell of smoke.
Dear Mr/Mrs. Febby Greetings from Atria Hotel Magelang, Thank you for your stay with us and for sharing your experience with other travelers. We are so glad you found our hotel a good place to stay. I would like to thank you for writing us feedback on your recent visit. I am thrilled that our hotel and its hospitality have met your experience memorable. However, thank you for sharing your experience during your stay, and on behalf of the team, please accept my sincerest apology in regard to the unpleasant thing you experienced during your stay. I am fully understood and allow me to take a lead on this with my team for further improvement. We would love the opportunity to exceed your expectations and would like to invite you back to the hotel very soon. Warm Regards, General Manager
Dear Mr/Mrs. Febby Greetings from Atria Hotel Magelang, Thank you for your stay with us and for sharing your experience with other travelers. We are so glad you found our hotel a good place to stay. I would like to thank you for writ… Show more
Reviewed: 22 January 2024 · Stayed in January 2024
Verified reviewFood and viewing
Room temperature need to upgrade
Dear Mr/Mrs. Johari Greetings from Atria Hotel Magelang, Thank you for your stay with us and for sharing your experience with other travelers. We are so glad you found our hotel a good place to stay. I would like to thank you for writing us feedback on your recent visit. I am thrilled that our hotel and its hospitality have met your experience memorable. However, thank you for sharing your experience during your stay, and on behalf of the team, please accept my sincerest apology in regard to the unpleasant thing you experienced during your stay. I am fully understood and allow me to take a lead on this with my team for further improvement. We would love the opportunity to exceed your expectations and would like to invite you back to the hotel very soon. Warm Regards, General Manager
Dear Mr/Mrs. Johari Greetings from Atria Hotel Magelang, Thank you for your stay with us and for sharing your experience with other travelers. We are so glad you found our hotel a good place to stay. I would like to thank you for writ… Show more
Reviewed: 9 January 2024 · Stayed in January 2024
Verified reviewReviewed: 9 January 2024 · Stayed in January 2024
Verified reviewReviewed: 9 January 2024 · Stayed in January 2024
Verified reviewReviewed: 2 January 2024 · Stayed in December 2023
Verified reviewReviewed: 2 January 2024 · Stayed in December 2023
Verified reviewThe location is pretty good
It wasn’t clean, outside windows weren’t cleaned, swimming pool wasn’t great
Dear Mr. / Mrs. Winny, Greetings from Atria Hotel Magelang. Thank you for choosing our Hotel and taking time to give us a feedback and share your recent stay experience. We are delighted to know that you enjoyed your time at our Hotel, however we deeply regret that the cleanliness standards did not meet your expectations. Your feedback is truly appreciated as an improvement for us in the future. We do hope that we could welcome you back to Atria Hotel Magelang. Best regards, Chandra Irawan General Manager
Dear Mr. / Mrs. Winny, Greetings from Atria Hotel Magelang. Thank you for choosing our Hotel and taking time to give us a feedback and share your recent stay experience. We are delighted to know that you enjoyed your time at our Hotel… Show more
Reviewed: 28 December 2023 · Stayed in December 2023
Verified reviewCleanliness, facilities, staff, value of money
1. Parking lot is not enough. 2. No staff helps us to cross the busy street
Dear Ms. Tisrina, Thank you for sharing your feedback regarding your recent stay at Atria Hotel Magelang. We truly appreciate your recognition of our cleanliness, facilities, staff service, and value for money. We also take note of your suggestions regarding the parking availability and the need for staff assistance when crossing the street. Please rest assured that your input will be shared with our management team for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Sincerely, Dita Artikaningrum Guest Experience Magelang
Dear Ms. Tisrina, Thank you for sharing your feedback regarding your recent stay at Atria Hotel Magelang. We truly appreciate your recognition of our cleanliness, facilities, staff service, and value for money. We also take note of your su… Show more
Reviewed: 15 December 2023 · Stayed in December 2023
Verified reviewReviewed: 10 December 2023 · Stayed in November 2023
Verified reviewThere are food stall until 1am in the hotel lobby
When i was breakfast, the Air conditioner is not working, quite warm in restaurant.
Dear Mr. Arszandi, Thank you very much for your perfect rating and for taking the time to share your experience with us. We’re thrilled to know that you found our hotel to be a great choice for business or a short stay in Magelang. We appreciate your positive mention of the food stalls available until late and are glad that contributed to your convenience. We do apologize for the inconvenience caused by the air conditioner during breakfast we have taken note of this and will ensure it is promptly addressed to improve guest comfort. We look forward to welcoming you back in the future and providing an even better experience. Warm regards, Dita Artikaningrum Guest Experience Manager
Dear Mr. Arszandi, Thank you very much for your perfect rating and for taking the time to share your experience with us. We’re thrilled to know that you found our hotel to be a great choice for business or a short stay in Magelang. We appr… Show more
Reviewed: 29 October 2023 · Stayed in August 2023
Verified reviewThe hotel is located in the center. Is it not a great hotel. It is good. This seems to be the best hotel in Magelang. The staff were friendly and the room was clean. The washroom was clean. I'm satisfied.
The pipes and shower in the washroom are very old. The washroom seriously needs to be renovated.
Dear Mr. Rajars, Greetings from Atria Hotel Magelang Thank you for your stay with us and for sharing your experience with other travelers. We are so glad you found our hotel a good place to stay. I would like to thank you for writing us feedback on your recent visit. I am thrilled that our hotel and its hospitality have met your experience memorable. However, thank you for sharing your experience during your stay. We would love the opportunity to exceed your expectations and would like to invite you back to the hotel very soon. Warm Regards, General Manager
Dear Mr. Rajars, Greetings from Atria Hotel Magelang Thank you for your stay with us and for sharing your experience with other travelers. We are so glad you found our hotel a good place to stay. I would like to thank you for writing us f… Show more
Reviewed: 28 October 2023 · Stayed in October 2023
Verified reviewGood location, large and clean room
Dear Mr. Josua, Greetings from Atria Hotel Magelang Thank you for your stay with us and for sharing your experience with other travelers. We are so glad you found our hotel a good place to stay. I would like to thank you for writing us feedback on your recent visit. I am thrilled that our hotel and its hospitality have met your experience memorable. However, thank you for sharing your experience during your stay. We would love the opportunity to exceed your expectations and would like to invite you back to the hotel very soon. Warm Regards, General Manager
Dear Mr. Josua, Greetings from Atria Hotel Magelang Thank you for your stay with us and for sharing your experience with other travelers. We are so glad you found our hotel a good place to stay. I would like to thank you for writing us fe… Show more