Reviews of AYANA Midplaza JAKARTA 5 stars
Jalan Jend Sudirman Kav 10-11, 10220 Jakarta, Indonesia
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Reviewed: 15 August 2025 · Stayed in May 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything as usual! Our favorite in Jakarta :-)
Dear Mr. Danilo, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to know that everything was just as you expected and that we continue to be your favorite in Jakarta. Your continued support means a lot to us, and we can’t wait to welcome you back for another wonderful visit. Warm regards, Dery Sukma Hotel Manager
Dear Mr. Danilo, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to know that everything was just as you expected and that we continue to be your favorite in Jakarta. … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Dear Mr. Nasr, Thank you for your kind words! We're thrilled to hear you had such a great experience and consider us one of the best places to stay. We truly appreciate your support and look forward to welcoming you back soon. Warm regards, Dery Sukma Hotel Manager
Dear Mr. Nasr, Thank you for your kind words! We're thrilled to hear you had such a great experience and consider us one of the best places to stay. We truly appreciate your support and look forward to welcoming you back soon. Warm r… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewEverything! But the food was exceptional! Everything's taste sooo good. The staffs also exceptional, very friendly and helpful. Although the decorations getting a bit old, but everything's still very clean.
Nothing
Dear Ms. Pamela, Thank you so much for your kind words. We’re thrilled to hear that your short staycation with us was both lovely and memorable! We’re especially glad you enjoyed the food — and your compliments to our staff truly mean a lot. We’ve also noted your feedback on the décor, and appreciate you pointing out the cleanliness. It was a pleasure having you, and we look forward to welcoming you back for a longer, just-as-memorable stay next time! Warm regards, Dery Sukma Hotel Manager
Dear Ms. Pamela, Thank you so much for your kind words. We’re thrilled to hear that your short staycation with us was both lovely and memorable! We’re especially glad you enjoyed the food — and your compliments to our staff truly mean a l… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWe were kindly upgraded to a 1-bedroom suite – thank you so much for that! The room was beautifully designed and came with an extremely comfortable king-size bed. We slept like royalty. Breakfast did not disappoint and honestly reminded us of the one at Ayana Bali – such a great experience! The tennis court was also in great condition and a lot of fun to use. A special shout-out to the entire staff – everyone was incredibly kind, attentive, and warm. You can really feel the genuine hospitality here. Thank you for such a lovely stay!
Dear Ms. Jasmine, Thank you very much for your kind words. We’re so happy to hear that you had a wonderful stay with us and enjoyed the room upgrade, breakfast, and other facilities. It truly means a lot to know our staff made you feel welcomed and cared for. Your kind feedback has been shared with the team, and it brought smiles to everyone. We sincerely appreciate you choosing to stay with us and hope to welcome you back again soon. Warm regards, Dery Sukma Hotel Manager
Dear Ms. Jasmine, Thank you very much for your kind words. We’re so happy to hear that you had a wonderful stay with us and enjoyed the room upgrade, breakfast, and other facilities. It truly means a lot to know our staff made you feel we… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewThe staff could not do enough for you, the hotel was so clean and lovely. Would definately stay here again. And OMG the creamy mash and steak was a dream!
Dear Valued Guest, Thank you so much for your lovely review! We’re absolutely thrilled to hear that you enjoyed your stay with us. It’s wonderful to know our team made you feel so well looked after and that you found the hotel clean and welcoming. We’re especially delighted to hear how much you enjoyed the creamy mash and steak — our chef will be so pleased to hear your kind words! We truly appreciate your support and can’t wait to welcome you back for another memorable stay. Warmest regards, Dery Sukma Hotel Manager
Dear Valued Guest, Thank you so much for your lovely review! We’re absolutely thrilled to hear that you enjoyed your stay with us. It’s wonderful to know our team made you feel so well looked after and that you found the hotel clean and w… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewStaffs recognizes me since I came in twice in 2 weeks. Its a warm feeling when you are greeted well. Atmosphere of the hotel is pleasant and clean.
Nothing much to complain.
Dear Valued Guest, Thank you very much for your recent visit and for taking the time to share your kind feedback. We’re truly delighted to hear that our team made you feel recognized and welcomed during your stay. Creating a warm and comfortable atmosphere for our guests is one of our top priorities, and it's always rewarding to know our efforts are appreciated. We're also glad that you found the hotel clean and pleasant. Your kind words motivate us to continue delivering the best service possible. We look forward to welcoming you again soon! Warm regards, Dery Sukma Hotel Manager
Dear Valued Guest, Thank you very much for your recent visit and for taking the time to share your kind feedback. We’re truly delighted to hear that our team made you feel recognized and welcomed during your stay. Creating a warm and comf… Show more
Reviewed: 5 July 2025 · Stayed in April 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewVery comfortable stay and the service was great. Breakfast waa amazing. Walking distance to MRT.
Dear Ms. Fazellia, Thank you for your kind review of your recent stay at AYANA Midplaza Jakarta. We are delighted to know that you had a comfortable experience and that our service and breakfast met your expectations. It’s also great to hear that you found our location convenient, especially with easy access to the MRT. We truly appreciate your feedback and hope to welcome you back again soon. Best Regards, Dery Sukma Hotel Manager
Dear Ms. Fazellia, Thank you for your kind review of your recent stay at AYANA Midplaza Jakarta. We are delighted to know that you had a comfortable experience and that our service and breakfast met your expectations. It’s also great to h… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewExcellent food, nice staff, super good experience!
Nothing
Dear Mr. Mathieu, Thank you for your kind words about your recent stay at AYANA Midplaza Jakarta. We are pleased to hear that you enjoyed the food, appreciated our staff, and had a great overall experience. Your feedback means a lot to us, and we look forward to welcoming you back in the near future. Best Regards, Dery Sukma Hotel Manager
Dear Mr. Mathieu, Thank you for your kind words about your recent stay at AYANA Midplaza Jakarta. We are pleased to hear that you enjoyed the food, appreciated our staff, and had a great overall experience. Your feedback means a lot to u… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewWarmful staffs, Confortable room with washlet, Marvelous breakfast. Family mart in B1, no alchol
No area for walking around hotel with jaming traffic. a little hard to get beer.
Dear Mr. CaptainHiroshi Thank you for sharing your experience with us. We're glad you enjoyed the warm service from our staff, the comfortable room with washlet, and the marvelous breakfast. Also, happy to know the Family Mart in B1 was convenient for you. We appreciate your feedback about the surrounding area and access to beer—we’ll keep this in mind for future improvements. We hope to welcome you back again soon! Warm regards, Dery Sukma Hotel Manager
Dear Mr. CaptainHiroshi Thank you for sharing your experience with us. We're glad you enjoyed the warm service from our staff, the comfortable room with washlet, and the marvelous breakfast. Also, happy to know the Family Mart in B1 w… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewSimply everything. The very friendly and helpful staff. The upgrade to the beautiful and spacious room we got. The great restaurants. We have been to this hotel so many times and have never been disappointed. For us, it's the clear number one in Jakarta.
Dear Mr. Danilo, Thank you very much for your kind words and for taking the time to share your experience. We are truly delighted to know that you enjoyed your stay and that our team, rooms, and restaurants continue to meet your expectations. It’s always a pleasure to welcome you back, and we’re honored to be your number one choice in Jakarta. Your continued support means a lot to us, and we look forward to making your future visits just as memorable. Warm regards, Dery Sukma Hotel Manager
Dear Mr. Danilo, Thank you very much for your kind words and for taking the time to share your experience. We are truly delighted to know that you enjoyed your stay and that our team, rooms, and restaurants continue to meet your expectatio… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewAll the food, including the free breakfast, was excellent. City walk mall is a short walk away and has even more restaurants.
Dear Mr Kevin, Thank you very much for your kind review. We are truly pleased to hear that you found value in your stay and considered it a 5-star experience. It’s wonderful to know you enjoyed our food offerings, including the complimentary breakfast, and found our location convenient, especially with City Walk Mall just a short stroll away. Your feedback means a great deal to us, and we look forward to the pleasure of welcoming you back on your next visit. With warm regards, Dery Sukma Hotel Manager
Dear Mr Kevin, Thank you very much for your kind review. We are truly pleased to hear that you found value in your stay and considered it a 5-star experience. It’s wonderful to know you enjoyed our food offerings, including the compliment… Show more
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewI did not eat breakfast
Food taste Was so so
Dear Mr. Laszlo, Thank you for taking the time to share your review. We’re very pleased to know that you enjoyed your stay and appreciated our team’s hospitality. We’ve also noted your feedback about the food and will certainly take it into consideration as we continue to improve our services. We truly hope to have the pleasure of welcoming you back in the future. Warm regards, Dery Sukma Hotel Manager
Dear Mr. Laszlo, Thank you for taking the time to share your review. We’re very pleased to know that you enjoyed your stay and appreciated our team’s hospitality. We’ve also noted your feedback about the food and will certainly take it in… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewThis is an excellent, very large hotel. It is within walking distance of a mall and several office complexes. Since our meetings were mainly there it was all very handy. The rooms are luxurious, spacious, great views, and with large bathrooms. All in all it is pretty much what you would expect and also pay for.
There isn't much to dislike at this price level but for the mattress which was on the hard side for me. But that's more a matter of preference than that there's anything wrong with this per se. Personally I find services like courtesy calls from staff to ask if I need anything and like the room a nuisance. Especially when I have actually indicated not to be disturbed (there's a button you can press for that which I would assume the system downstairs informs the staff also of).
Dear [Guest's Name], Thank you for sharing your experience with us. We're glad to hear you enjoyed our location, spacious rooms, and overall comfort during your stay. We appreciate your honest feedback regarding the mattress and courtesy calls. Your comments help us improve and better tailor our services to guest preferences. We hope to welcome you back again in the future. Warm regards, Dery Sukma Hotel Manager
Dear [Guest's Name], Thank you for sharing your experience with us. We're glad to hear you enjoyed our location, spacious rooms, and overall comfort during your stay. We appreciate your honest feedback regarding the mattress and c… Show more
Reviewed: 1 May 2025 · Stayed in February 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified review