After the pest control work, a large number of dead insects were around.

Very unique experience to stay at a cosy cottage.

Stayed in August 2025

Reliance on having to use whatsapp to figure out what was going on at the hotel - didn't know about many of the available activities until we were due to leave. Would prefer a compendium in the room or daily email. When on holidays I don't want to use my phone for everything.

Location, quietness, breakfast, buggy transport, staff, proximity to golf course, the amazing view.

Stayed in August 2025

Restaurant without reservations has long waiting time. Please remember to make reservation!

Staff are all very friendly and helpful!

Stayed in July 2025

Some rooms & villas are starting to date a bit and would require renovation soon.

We loved the location on a jungle peninsula with beautiful beaches and views and proximity to excellent golf course. It is best place to rest and escape busy Singapore

Stayed in July 2025

Being a tropical place, mosquitoes are frequent visitors around the pool, but repellents help.

Banyan Tree review: Our family of 3 had a wonderful & relaxed stay at Banyan Tree. One can use the resort transport/cab at the ferry terminal upon arrival for a paid fee. The private pool villa which we stayed is high up the hill and so quiet and calm. Villa faces the sea and has an amazing view. Private pool, the other 2 pools & the entire resort are clean and well maintained. Guests can use the pool & sports facilities at the next-door Cassia Bintan & Angsana resort. All the staffs we came across at Banyan are lovely and always there to assist in need. The resort is huge & one can call for a buggy anytime of the day or night. The 3 restaurants - Treetops (indo), Saffron (thai) & The Cove (western European) are highly recommended and Saffron has amazing thai cuisine. Breakfast at Treetops is a huge spread with lots of western & dessert options as well. In-room dining service is super-fast. Special thanks to Sofyan, Kasir & a few others for the frequent buggy rides and being friendly with our young child. Highly recommend the place for a relaxing & stress-free holiday.

Stayed in June 2025

pls see above.

We had an exceptional family holiday at Banyan Tree Bintan. We hired two villas. The property despite being 30yrs old, has been very well maintained and immaculate. Having three hotels all under one management on the vast property is a superb idea - catering to different budgets and experiences. Our sea facing villas were amazing, the staff was friendly and promptly arranged for buggy to ferry us and room service was prompt. We particularly enjoyed the Saffron, exceptional Thai fare. Water sports arrangements were good, unfortunately we did not spot much marine life when we went snorkeling. The Aquatic Zumba was lot of fun, with people of all ages enjoying the foam water and music. The zumba instructor was very energetic. The Laguna golf course next door was great. Lady Caddies we had were friendly. Only down side is the villa toilet area did not have the wash basin in the same area, but required us to go to the next door washroom area. Breakfast buffet - Omlette counter could do with more staff to whip up eggs faster during busy breakfast time. Other than that, all very good service and experience. We had a very great stay.

Stayed in July 2025

It’s a paradise on earth and super friendly stuff !

Stayed in June 2025

Quiet and locations was stunning Great food and good variety

Stayed in June 2025

There wasn't anything to not like about the place or staff

The location and peace and quite. Not traffic noises. Beautiful beach

Stayed in May 2025

The staff were very friendly, We met Mr Kasir from our pick up car and he is also a buggy driver. He is always smiling and very politely. He made our stay very pleasant .

Stayed in June 2025

Facility is getting old.

extremely friendly staffs and good environment.

Stayed in June 2025

Our stay at the Banyan Tree Resort on Bintan was truly one of the best hotel experiences we’ve ever had. The villa was absolutely stunning—spacious, beautifully designed, and complete with a private swimming pool that felt like our own little sanctuary. The resort is surrounded by breathtaking natural beauty, offering serene ocean views and lush greenery in every direction. Each of the restaurants we tried served delicious food, with a variety of options to please our taste buds. What really set the experience apart, though, was the staff. Everyone we encountered was warm, welcoming, and went out of their way to make our stay special. If you’re looking to escape the hustle and bustle of city life, this is the perfect place to unwind and recharge. Highly recommended!

Stayed in June 2025

options for kids could be better

Food and experience

Stayed in May 2025

Nothing

The location and the staff were incredible

Stayed in May 2025

A little difficult to just walk anywhere off site ; price of wine ( we knew was Muslim country but even so a bit expensive) ; the marble tiles around our stunning infinity view pool were very slippy even when mildly wet and one walked cautiously ; very much a fall hazard .

Beautiful setting with well separated villas some with own pool Such lovely staff In particular our lovely buggy drivers and the team who kept our two bedroom villa so carefully - including Rhamad and Razil ( maybe wrong spelling !) The helpful pool staff at the beach bar as well as all who delivered our food both in the restaurant and to the villa - so charming and interactive with our 5 year old . The surrounding wildlife and vegetation was very special . The beach is long and beautiful and seemed safe for swimming

Stayed in May 2025

Wonderful place and so relaxing

Stayed in May 2025

Very steep , but buggy always available

Staff are exceptional very friendly, food excellent in all restaurants,

Stayed in May 2025

The bill lol

Amazing staff and awesome views a place to call home but also relax and forget about the world.

Stayed in May 2025

Not enough restaurant options and wine prices were extremely high.

Beautiful property and villa. The furniture was confortable, food generally very good. Excellent staff.

Stayed in May 2025

Needs an upgrade. The latch on a window was actually falling off. It’s very dated luxury but it was still nice.

Quiet and private.

Stayed in April 2025

Nil

Perfect balance of ambiance, nature where relaxation come naturally.

Stayed in March 2025

The prepaid meal deal wasn't worth it, I would simply pay a la carte. The tipping situation was confusing. The resort needs a little 7/11-type shop or corner.

Property had a nice relaxed atmosphere. Access from Singapore was very easy and quick. Staff were attentive and friendly. We enjoyed our 3 days. The birdlife was prolific.

Stayed in March 2025

Dear Banyan Tree Bintan Team Thank you very much for the wonderful days with you. Perfect service, the lovely staff, the food is delicious, the peace and quiet and the view of the sea is fantastic. The massages we enjoyed were of the highest standard, thank you very much. Banyan Tree on Bintan is truly exceptional in all respects. It can be recommended to anyone who likes to relax and appreciates high quality.❤️ Thomas Weber and Family Villa 307 Celeng

Stayed in March 2025

Much walking up steep hills although the golf buggies are always available

Beautiful setting - isolated from other areas and people which was nice although we didn’t feel we were in Indonesia!

Stayed in February 2025