Old villa, outdated, noisy (fogging late at night, buggy cars could be heard when passing on the alley, planes very loud). Zero soundproofing

Nice staff, serene environment, good spa

Stayed in September 2025

The buggy service could be faster. Also, Bintan (not the hotel) is admittedly slow and sleepy with limited activities or entertainment.

We stayed in a villa with an amazing view. The resort was beautiful and thoughtfully planned. It felt private even tho there were guests around. Food in the hotel was higher quality than that outside the hotel (less MSG use it feels). It was very tranquil overall.

Stayed in August 2025

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Stayed in July 2025

After the pest control work, a large number of dead insects were around.

Very unique experience to stay at a cosy cottage.

Stayed in August 2025

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Stayed in August 2025

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Stayed in August 2025

Reliance on having to use whatsapp to figure out what was going on at the hotel - didn't know about many of the available activities until we were due to leave. Would prefer a compendium in the room or daily email. When on holidays I don't want to use my phone for everything.

Location, quietness, breakfast, buggy transport, staff, proximity to golf course, the amazing view.

Stayed in August 2025

Restaurant without reservations has long waiting time. Please remember to make reservation!

Staff are all very friendly and helpful!

Stayed in July 2025

Some rooms & villas are starting to date a bit and would require renovation soon.

We loved the location on a jungle peninsula with beautiful beaches and views and proximity to excellent golf course. It is best place to rest and escape busy Singapore

Stayed in July 2025

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Stayed in July 2025

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Stayed in July 2025

I would have appreciated a little shop/fruit bar for a quick healthy snack. The only “convenience store” is easy access at a sister property but focuses on typical chips/candy/fast food.

I visited Banyan Tree for a healthful long-weekend retreat. The Sunrise Yoga and other yoga classes were wonderful, and the spa services exceptional. The staff are simply outstanding! Loved the healthy juices and the comprehensive breakfast buffet. Fantastic views of the sea.

Stayed in July 2025

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Stayed in June 2025

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Stayed in May 2025

Being a tropical place, mosquitoes are frequent visitors around the pool, but repellents help.

Banyan Tree review: Our family of 3 had a wonderful & relaxed stay at Banyan Tree. One can use the resort transport/cab at the ferry terminal upon arrival for a paid fee. The private pool villa which we stayed is high up the hill and so quiet and calm. Villa faces the sea and has an amazing view. Private pool, the other 2 pools & the entire resort are clean and well maintained. Guests can use the pool & sports facilities at the next-door Cassia Bintan & Angsana resort. All the staffs we came across at Banyan are lovely and always there to assist in need. The resort is huge & one can call for a buggy anytime of the day or night. The 3 restaurants - Treetops (indo), Saffron (thai) & The Cove (western European) are highly recommended and Saffron has amazing thai cuisine. Breakfast at Treetops is a huge spread with lots of western & dessert options as well. In-room dining service is super-fast. Special thanks to Sofyan, Kasir & a few others for the frequent buggy rides and being friendly with our young child. Highly recommend the place for a relaxing & stress-free holiday.

Stayed in June 2025

pls see above.

We had an exceptional family holiday at Banyan Tree Bintan. We hired two villas. The property despite being 30yrs old, has been very well maintained and immaculate. Having three hotels all under one management on the vast property is a superb idea - catering to different budgets and experiences. Our sea facing villas were amazing, the staff was friendly and promptly arranged for buggy to ferry us and room service was prompt. We particularly enjoyed the Saffron, exceptional Thai fare. Water sports arrangements were good, unfortunately we did not spot much marine life when we went snorkeling. The Aquatic Zumba was lot of fun, with people of all ages enjoying the foam water and music. The zumba instructor was very energetic. The Laguna golf course next door was great. Lady Caddies we had were friendly. Only down side is the villa toilet area did not have the wash basin in the same area, but required us to go to the next door washroom area. Breakfast buffet - Omlette counter could do with more staff to whip up eggs faster during busy breakfast time. Other than that, all very good service and experience. We had a very great stay.

Stayed in July 2025

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Stayed in June 2025

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Stayed in June 2025

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Stayed in June 2025

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Stayed in May 2025

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Stayed in June 2025

It’s a paradise on earth and super friendly stuff !

Stayed in June 2025

Quiet and locations was stunning Great food and good variety

Stayed in June 2025

There wasn't anything to not like about the place or staff

The location and peace and quite. Not traffic noises. Beautiful beach

Stayed in May 2025

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Stayed in May 2025