Reviews of Bobocabin Kaldera, Toba 4 stars
Pardamean Sibisa, Ajibata, Kabupaten Toba Samosir, Sumatera Utara, Indonesia, 22385 Parmonangan, Indonesia
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Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewGood delicious
Hello Mr/Ms. Putra, Warm greetings from Bobobox Indonesia! Big thanks for staying with us and for taking the time to share your experience at Bobocabin Kaldera. We hope you had such an enjoyable stay at Bobocabin Kaldera! Looking forward to seeing you again! We can't wait for your next adventure with Bobocabin/Bobopod. 🐨. Warm regards 🐨 Syasya Customer Care Unit | Bobobox Indonesia
Hello Mr/Ms. Putra, Warm greetings from Bobobox Indonesia! Big thanks for staying with us and for taking the time to share your experience at Bobocabin Kaldera. We hope you had such an enjoyable stay at Bobocabin Kaldera! Looking for… Show more
Reviewed: 18 August 2024 · Stayed in July 2024
Verified reviewReviewed: 12 April 2024 · Stayed in March 2024
Verified reviewLovely location, beautiful view of the Toba Lake. Lovely forest and beautiful experience.
The meal was of poor value. Beef was pricy and the grill did not work properly to cook the beef fully. Room and the bathroom are little bit too small.
Hello Mr/Ms. Sirpa, Warm greetings from Bobobox Indonesia! Thank you for sharing your feedback regarding your recent stay at Bobocabin Kaldera. We sincerely apologize for the issues you encountered during your stay. We regret that the meal did not meet your expectations, particularly regarding the value of the beef and the malfunctioning grill. We understand how frustrating it must have been to experience difficulties cooking the beef fully, especially when you were expecting a better dining experience. We will investigate the grill issue to ensure it functions properly for future guests. Additionally, we apologize for the size of the room and bathroom not meeting your expectations. We understand that space is important for comfort, and we will review our room offerings to explore potential improvements. If there’s anything else you’d like to discuss, please feel free to contact our Customer Care via WhatsApp at +6282119007791 (Chat Only). Warm regards🐨 Syafira Customer Care Unit | Bobobox Indonesia
Hello Mr/Ms. Sirpa, Warm greetings from Bobobox Indonesia! Thank you for sharing your feedback regarding your recent stay at Bobocabin Kaldera. We sincerely apologize for the issues you encountered during your stay. We regret that the … Show more
Reviewed: 2 October 2023 · Stayed in July 2023
Verified reviewReviewed: 21 September 2023 · Stayed in August 2023
Verified reviewReviewed: 17 August 2023 · Stayed in August 2023
Verified reviewLocation
Poor Maintenance of the cabin compared with the price
Hello Mr/Ms. Aloysius Iwan, Warm greetings from Bobobox Indonesia! Thank you for sharing your feedback regarding your recent stay at Bobocabin Kaldera. We sincerely apologize for the issues you encountered regarding the maintenance of your cabin. We understand that the condition of the cabin did not meet your expectations, especially given the price you paid, and we regret that this affected your overall experience. Please be assured that we take maintenance issues very seriously, and we will investigate the situation to ensure that any necessary repairs and improvements are made to maintain the high standards we aim to provide for our guests. If there’s anything else you’d like to discuss, please feel free to contact our Customer Care via WhatsApp at +6282119007791 (Chat Only). Warm regards🐨 Syafira Customer Care Unit | Bobobox Indonesia
Hello Mr/Ms. Aloysius Iwan, Warm greetings from Bobobox Indonesia! Thank you for sharing your feedback regarding your recent stay at Bobocabin Kaldera. We sincerely apologize for the issues you encountered regarding the maintenance of … Show more
Reviewed: 11 August 2023 · Stayed in August 2023
Verified reviewGreat concept, fantastic view, great service though a dedicated chat app, and we got to roast marshmallows over a camp fire
Transportation arrangement with local driver company - very intransparent, ripp-off pricing by the company; reception claimed to have no relation and could only pass on a number, then turns out there is an exclusive cooperation, when our overpriced ride was 40min(!) delayed and reception were able to call them directly
Hello Mr/Ms. Sebastian, Warm greetings from Bobobox Indonesia! Thank you for sharing your feedback regarding your recent stay at Bobocabin Kaldera. We sincerely apologize for the confusion and frustration caused by the transportation arrangements during your stay. We understand how disappointing it must have been to encounter intransparent pricing and the delay in your ride, especially when you were given the impression that the reception had no involvement. We regret that this led to a situation where you felt misinformed and overcharged. Please be assured that we take this matter seriously. While we do have a partnership with the local driver company, we will review our communication and transparency with guests to ensure that such misunderstandings do not occur in the future. We will also address the delayed service with the transportation provider to avoid such incidents going forward. If there’s anything else you’d like to discuss, please feel free to contact our Customer Care via WhatsApp at +6282119007791 (Chat Only). Warm regards🐨 Syafira Customer Care Unit | Bobobox Indonesia
Hello Mr/Ms. Sebastian, Warm greetings from Bobobox Indonesia! Thank you for sharing your feedback regarding your recent stay at Bobocabin Kaldera. We sincerely apologize for the confusion and frustration caused by the transportation a… Show more
Reviewed: 29 July 2023 · Stayed in July 2023
Verified reviewReviewed: 22 July 2023 · Stayed in July 2023
Verified reviewReviewed: 16 July 2023 · Stayed in July 2023
Verified reviewThe best thing about the cabins is the view. It's great and the window, next to bed made it very special. We woke up and watched the wildlife waking up too, just outside the cabin. We stayed in cabin No 1. The food was good in the on-site restaurant.
There wasn't much to do at the complex and it was quite a long way away (30mins) from Parapat where most of the activities are based.
Reviewed: 26 February 2023 · Stayed in February 2023
Verified review