On the room details there were coffee, tea, kettle, dining table and toiletries that were suppose to be part of the room but were not, also didn't have toilet paper

Staff were very friendly and understanding. I had issues with withdrawing cash and couldn't pay all on arrival, they were kind enough to allow me a few days to figure my issue out. Also the scooter hire was seamless and no issues . The pool was spectacular

Stayed in May 2025

The room was run down with a leaking sink, leaking ceiling, no bathroom door and rotten walls.

The pool area was nice and the hotel was in a very good location however difficult to get to if you are carrying heavy bags as you have to walk quite a way to get there.

Stayed in May 2025

Rooms are really old and washroom didn’t have a door

The location is really good. Its very affordable. Dont expect much with the room but its spacious. The facilities out of the room is really pretty.

Stayed in April 2025

Bathroom was falling apart but hot water and decent price made it a non issue

Stayed in March 2025

See above.

Place was nice. Pool area good. Mire of a backpackers as there was no vehicle access. Great if I was in my 20s. Good location.

Stayed in January 2025

The room

The view

Stayed in January 2025

no fridge, no tv, room leaked in heavy rain

location

Stayed in December 2024

I asked if they could clean the patio of the room when i arrived as the monkey has a made a mess and poo all outside of my front door, i had to ask again in the morning when it wasnt done and then the 2nd day when it still wasnt done. There were no other checks on the cleanliness of my room. In addition they offer a breakfast but as i went to the kitchen daily to get hot water the kitchen facilities are not clean enough to prepare food inside. It would be a health hazard for any guest eating from there.

I found a room in the centre of the garden with a beautiful view of the rice paddy, since the room was 4 walls of windows the curtains had to be drawn for privacy, I didnt mind this as I could keep the rice paddy side open

Stayed in December 2024

The door to my room didn’t close properly so it allowed lots of bugs to be in there at night. Maybe a proper handle on the door would help this problem. Toilet seat was not even secure to the toilet so it was a bit uncomfortable.

Nice quiet location still close to walk to town and the main area. Lots of nature around the property and lovely pool area

Stayed in October 2024

Long walk from main road too many stairs monkey make noise at night

Beautiful landscaping natural owner really nice person

Stayed in October 2024

Cleaning was very bad. they never cleaning the room. Also restroom was not useful, no toilet door and besides shower head can not attached the wall you must keep on your hands always

Location is so nice because it's so close to the bazaar, ubud center, restaurants and markets

Stayed in October 2024

We had to move rooms on our first night as our door didn’t lock properly and there were a lot of ants, this room was at the back of the property, but staff were very accommodating in finding us a new room. Located down a narrow road difficult access for cars so you may need to walk 2-3 minutes when being dropped nearby

The hotel is located very close to the Monkey Forest so expect monkeys on the property during the day/night, staff are extremely helpful with trying to deter them but they still come back! The location is perfect in walking distance from lots of cafes/restaurants and night markets, rooms are old styled but comfortable. Laundry service on site was a little expensive but convenient, swimming pool was very clean and grounds well looked after, room cleaned when requested and always left spotless

Stayed in September 2024

Our room had a lot of molds. Bathroom was not clean. Aircon water leaking beside the bed. Surely need a renovation.

Location is good. Big room.

Stayed in August 2024

Missing staff in the room like shampoo and shower gel Also the shaving kit and dental kit As well as lighting in the room was so bad As well needs to be placed some staff for hot water and tea

Stayed in August 2024

no door to the bathroom and not that clean

good location in central ubud and good price, cheap breakfast at the hotel that was decent, pool was nice

Stayed in July 2024

The room wasn’t very clean, we had lots of dead bugs in our room around the sink.

We liked how close it was to some great restaurants and cafes, it was very easy to do everything we wanted in Ubud.

Stayed in July 2024

The air-con was not working

Stayed in July 2024

Unclean rooms and dark alley way to access at night

Great pool and helpful staff

Stayed in June 2024

The rooms were clean but a bit run down and the shower was useless plus our room didn't lock from the inside.

We loved the pool and garden area and the location of White House

Stayed in June 2024

no champoo, only cash payments, just one towel, problems with the bathroom.

beautiful place. the pool zone is perfect to relax.

Stayed in May 2024

The room was dirty, there were even spider webs. The air conditioning doesn't work well, the towels smell musty, and the location of the hotel is extremely difficult to find.

They have a good pool and the team were nice

Stayed in May 2024

Smell pee on motor bike park 🥲

Breakfast area

Stayed in April 2024

It was cash only but this wasn’t clear on booking.com. First night we had no aircon but they did have an engineer to fix it the next day. The bin was still full from the last guest. Bathroom looked like it was falling apart and the shower was broken. Lastly the doors aren’t properly sealed so we were bitten by mosquitoes every night as well as an infestation of ants.

Beautiful grounds and lovely staff.

Stayed in March 2024

Very cheap, very cold decoration , bathroom very cheap

Pool and greenery

Stayed in March 2024