5.8

Reviews of White House 3 stars

Jalan Hanoman, 80571 Ubud, Indonesia

  • Phill

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The pool looked nice.

    Window curtains wouldn't close. Air Con didnt work Toilet leaked. Shower cold water. Ants crawling through shower. Dooner not long enough. Could only stay 1 night. Left next morning.

  • Anonymous

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    staffs are so welcomed to me a lot.

    bugs

  • Norman

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
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  • Temirlan

    Reviewed: 9 July 2025 · Stayed in June 2025

    Verified review

    I liked the territory itself, and the greenery all around. I loved the pool. That's it

    Bad rooms, terrible air conditioning, bathrooms are unclean, staff were not super helpful. Only one power socket in my room worked, which made it super inconvenient. Wifi is terrible, especially when you need a stable connection. Definitely, it was my problem that I decided to save a bit of money and book this place; however, I was counting the days till my checkout. Don't order transport or buy tours there, because they charge x3. The worst part was when I sent my bag full of dirty clothes to the laundry, and when I got it back, two of my T-shirts just disappeared. Of course, the receptionist tried to convince me that I had lost and it was my problem. I did not want to argue because I am a tourist in a foreign country, but I was still a tad disappointed. IF YOU ARE TRYING TO SAVE SOME MONEY, I BEG YOU DO NOT BOOK THIS PLACE. I am an avid traveller, and for me, it was one of the most disappointing bookings I have ever made.

  • Andrew

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Nothing

    Very, very dirty Broken fittings in room Bed bugs Rude staff Broken shower Dirty bed Linen Everything covered in dust

  • Ramiro

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    The friendly staff, the best Wayan Dewi, shes the one who make our stay in Bali, a dream came true. the involving nature, the pool, the views, the garden, the silence and the surrounding by local houses.

    All was perfect.

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  • Simone

    Reviewed: 17 June 2025 · Stayed in May 2025

    Verified review
  • Yuliia

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review
  • Bondar

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    I loved the location and the kindness from the staff. The waited for me until late when I just arrived the first day. The pool is amazing, I really enjoyed my stay. Also the price is very good

    -

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  • Nabli

    Reviewed: 29 May 2025 · Stayed in May 2025

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  • Anonymous

    Reviewed: 21 May 2025 · Stayed in May 2025

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  • Phil

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    The gardens were beautiful and the pool looked nice

    1. When we first arrived, the property was difficult to reach. In spite of telling the hotel when we were coming, they did not offer and help with the bags even though it is a longt walk from the nearest drop off point to the hotel. 2. We were then told by the receptionist that our room wasn’t ready as the person who had previously booked it was unwell and couldn’t leave. The only option they had was to put us in a very dirty room with an outdoor bathroom for the first night. 3. We were then given another room the following day. However this was not the room we booked. Our original booking said we would have a tea and coffee maker, ours did not. It also said we would have a balcony, however we were on the ground floor. They was no adequate mosquito protection, especially considering the property is surrounded by jungle on all sides. Mosquitos were flying around the curtains as they left large gaps in the design, and the doors were not airtight. There was also no net over the bed. We both got bitten a lot because of this. When lying on the bed we felt like we were getting bitten by mites the whole night. Spraying it with a citronella spray helped fix this somewhat. Busy day three we began to feel like we were Starship Troopers with all the bugs we had to fight. The bathroom smelled and the sink was dirty, badly alpines with the tap and was too small to be very useful. They was rising damp in the walls as well making the room look cheap. The WiFi was terrible and would constantly disconnect. The signal on my Indonesian sim was also non-existent. Furnishings in the room were very basic. 4. No compensation was given for the mess up with the first night, or the fact they lied about the room description for our second room. 5. Their taxi driver tried to charge us far too much for our journey to the next accommodation. When we haggled him down to a more reasonable price he got offended and gave the job to someone else. 6.

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  • Apolline

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review
  • Shaneil

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review

    Staff were very friendly and understanding. I had issues with withdrawing cash and couldn't pay all on arrival, they were kind enough to allow me a few days to figure my issue out. Also the scooter hire was seamless and no issues . The pool was spectacular

    On the room details there were coffee, tea, kettle, dining table and toiletries that were suppose to be part of the room but were not, also didn't have toilet paper

  • Megan

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    The pool area was nice and the hotel was in a very good location however difficult to get to if you are carrying heavy bags as you have to walk quite a way to get there.

    The room was run down with a leaking sink, leaking ceiling, no bathroom door and rotten walls.

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  • Anuka

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    They canceled our book upon arrival. No prior notice

    They said by mistake room was avail for someone

  • Kristina

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review

    The location is really good. Its very affordable. Dont expect much with the room but its spacious. The facilities out of the room is really pretty.

    Rooms are really old and washroom didn’t have a door

  • Monica

    Reviewed: 2 May 2025 · Stayed in May 2025

    Verified review

    Nice garden, but I didn't dare using the swimming pool due to the low hygienic standards of the hotel. Central position.

    I couldn't shower for the whole length of my stay cause just some drops of water were going out the shower head. Moreover, i couldn't close the room door from inside cause the lock was broken, meaning i had to sleep with the door open and any animal or insect could enter. The bathroom and room were dirty and moldy, the shower mat had probably never been washed. No basics provided (water, soap...). Sneaky staff.

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  • Irina

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    It's a great place for that price. Right in the city center, but peace and quiet. There is a very beautiful garden , a lot of different trees, flowers, statues, a swimming pool and a rice field just behind the hotel. Some rooms have a view on the garden, some on the rice field.

    The breakfast is the only disappointment here. My pancake was raw and they forgot about fruit, I had to wait and remind. Better go somewhere else for breakfast. But you can try, maybe you 'll be luckier.

  • Kushal

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    I liked just smile of one of guy working there . That’s all

    One of the worst hotel probably not cleaned for few years have to walk 5 min if you have luggage. Worst room so so so dirty. Omg it was already late for us can’t even leave this place told them to change bedsheet blanket everything had stain. Toilet doesn’t have hand wash no hand towels. Not sure how people are staying here you will get sick .

  • Abdullah

    Reviewed: 7 April 2025 · Stayed in April 2025

    Verified review
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  • Silvia

    Reviewed: 3 April 2025 · Stayed in April 2025

    Verified review

    The pool, the nature around, location People

    Maybe the fact that there is no a fridge in the room and towels.. the rest was great 😊

  • Daniel

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review
  • Wessleigh

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review

    Bathroom was falling apart but hot water and decent price made it a non issue

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