9,0

Recensioni su Ceria House Ungasan Uluwatu

Jalan Langui, 80361 Uluwatu, Indonesia

  • Rebecca

    Data recensione: 7 settembre 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Lucia

    Data recensione: 4 settembre 2025 · Soggiorno nel mese di settembre 2025

    Recensione verificata
  • Davide

    Data recensione: 13 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Staff gentile e accogliente. Posizione comoda anche se un po’ isolato per raggiungere la strada principale.

    Pulizia. Il bagno sporco, inoltre puzza stantia continua. La camera non ha finestre, se non la porta da cui si entra che è a vetri e direttamente sulla zona comune.

    Risposta della struttura:

    Dear Davide, Thank you for taking the time to share your feedback 🙏 I’m happy to hear you enjoyed our friendly staff, convenient location, and value for money. I’m truly sorry about the bathroom cleanliness and the smell — that’s not the standard we aim for. I’ve already discussed this with our housekeeping team to ensure it’s addressed immediately. Regarding the room, yes, this one is designed with a glass door facing the common area instead of windows, but I understand it might not suit everyone’s preference. Your comments are valuable for us to keep improving, and I hope we have the chance to welcome you again for a much better experience. 🌸 Warm regards, Diana

    Dear Davide, Thank you for taking the time to share your feedback 🙏 I’m happy to hear you enjoyed our friendly staff, convenient location, and value for money. I’m truly sorry about the bathroom cleanliness and the smell — that’s not the s… Mostra altro

    Ceria House Ungasan Uluwatu
    13 agosto 2025
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  • Guido

    Data recensione: 28 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Ambiente familiare e staff super cortese

    Location fuori mano

    Risposta della struttura:

    Ciao Guido! 🇮🇹 Thank you so much for your lovely review and the perfect 10 for our staff! 🙏 We truly appreciate your kindness and support 💛 Just a quick note — “out of the way” might sound a bit misleading 😄 Ceria House is actually close to some of Bali’s most beautiful beaches with bike🌊☀️ Melasti Beach is just 10 minutes away, and Green Bowl Beach is only 9 minutes by scooter — perfect for a quick beach escape! 🛵✨ Here’s a little info about the Uluwatu area, which is divided into three main parts: Ungasan – ideal if you love peace and quiet 🌿 Pecatu – great for those who prefer a more crowded, lively scene 🏄‍♂️ Jimbaran – known for seafood dinners and gorgeous sunsets 🌅🍤 Depending on your travel style, you can choose the area that fits you best 🗺️ We’re located in Ungasan, a peaceful area with easy and quick beach access 🌴💙 So if you’re looking for a calm escape just a short ride from the beach, Ceria House is the spot 😉☀️ Hope to welcome you back on your next Bali trip! Warm regards, Diana 🌺

    Ciao Guido! 🇮🇹 Thank you so much for your lovely review and the perfect 10 for our staff! 🙏 We truly appreciate your kindness and support 💛 Just a quick note — “out of the way” might sound a bit misleading 😄 Ceria House is actually close t… Mostra altro

    Ceria House Ungasan Uluwatu
    5 luglio 2025
  • Alfredo

    Data recensione: 2 giugno 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata

    Spinti dalle numerose recensioni positive della struttura abbiamo soggiornato per tre notti per poter visitare la zona di Uluwatu. All’arrivo il primo giorno e dopo aver visto la stanza assegnata subito ci siamo resi conto che le recensioni erano troppo generose. La pulizia e le condizioni in generale non erano come da aspettative, abbiamo chiesto alla proprietaria Diana se fosse possibile cambiare stanza e prontamente nonostante la struttura fosse già tutta occupata ci è stata data una stanza di livello superiore nell’edificio accanto per accomodare almeno la prima notte. Nelle due notti successive ci siamo spostati nuovamente presso l’edificio Ceria in una stanza migliore di quella dataci inizialmente. In linea generale la struttura presenta servizio cucina , possibilità di comprare bevande e snack, servizio lavanderia e Diana é gentile e pronta ad accogliere ogni tua richiesta. Sufficiente per qualche notte.

    Risposta della struttura:

    Dear Alfredo, Thank you for taking the time to share your experience with us 🙏 I’m truly sorry to hear that your stay did not fully meet your expectations. I believed everything had been resolved during your visit, especially after personally upgrading you to one of our best rooms to ensure your comfort 💛✨ At Ceria House, we put a lot of heart into welcoming each guest and always try to respond to any concerns with care and attention. We’re constantly working to improve, so if you have more specific suggestions regarding cleanliness, comfort, or value, we would really appreciate your input 🌿 Your feedback matters and helps us grow. We’re grateful you chose to stay with us and wish you all the best on your future journeys ✨🌏 Warm regards, Diana – Owner of Ceria House 🏡🌸

    Dear Alfredo, Thank you for taking the time to share your experience with us 🙏 I’m truly sorry to hear that your stay did not fully meet your expectations. I believed everything had been resolved during your visit, especially after persona… Mostra altro

    Ceria House Ungasan Uluwatu
    2 giugno 2025
  • Marcel

    Data recensione: 16 maggio 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata

    Quasi tutto ! Non posso lamentarmi .

    Risposta della struttura:

    Dear Marcel 🌟 Thank you so much for your kind words ! We're truly happy to hear that you enjoyed your stay and that almost everything met your expectations 😊 We also appreciate your honest feedback — it helps us grow and improve 💪🏼. We’ll look into the areas where we can do better, especially with facilities and comfort 🛏️✨ Wishing you many more wonderful travels, and we hope to welcome you back to Ceria House one day! 🌴🌺 Warm regards, Diana Ceria House Ungasan Uluwatu

    Dear Marcel 🌟 Thank you so much for your kind words ! We're truly happy to hear that you enjoyed your stay and that almost everything met your expectations 😊 We also appreciate your honest feedback — it helps us grow and improve 💪🏼. W… Mostra altro

    Ceria House Ungasan Uluwatu
    20 maggio 2025
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  • Alessandra

    Data recensione: 16 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata

    Non so perché le recensioni siano così alte. Il proprietario era davvero carino e gentile, questo un punto super a favore. Però c’è da dire che la struttura era davvero sporca (la cucina a dir poco terribile e inutilizzabile da quanto sporca). Ero in una camera matrimoniale utilizzata da sola, c’era l’aria condizionata quindi si stava bene e il letto era molto semplice ma pulito e ok. Peccato però che l’acqua della doccia fosse sempre fredda e il pavimento sporco. In 4 notti la camera non è mai stata pulita. Sotto al letto c’era polvere stagnata da anni penso. Tutto sommato il soggiorno è stato piacevole ma consiglierei alla struttura di rivedere la pulizia.

    Risposta della struttura:

    Dear Alessandra, 🌸 Thank you so much for staying with us and for your kind words about the owner being nice and kind — it truly means a lot to us! 💖 We always strive to serve our guests with genuine heart and hospitality 💛, and we’re sorry to hear that some aspects of your stay didn’t meet your expectations. Regarding the kitchen 🧑‍🍳, we do maintain it regularly, but as it is shared, sometimes it may get messy if used by other guests before our team can clean it. We’re sorry if this caused inconvenience during your visit. For the shower 🚿, we do have hot water and would’ve been more than happy to assist if you had let us know during your stay — just a quick message and we’re there to help! 😊 As for room cleaning 🧼, we provide a door tag with “Please clean my room” and “Do not disturb.” We always respect guest privacy, so if the sign wasn’t switched, we assume our guests prefer no cleaning. If you'd asked, we’d have happily refreshed your room anytime. 🛏️✨ Regarding the dust under the bed, the room you stayed in is part of our newly expanded area, just a few months old. But we appreciate your feedback — we’ll definitely double-check every corner more carefully from now on. 🌿 We’re glad to hear that overall your stay was pleasant 💕 and thank you for recommending us to review the cleanliness. Your suggestions are helpful, and we’ll keep improving. Next time, please feel free to reach out to us during your stay so we can make things right in real time. We would love to welcome you back with a better experience! 🌞 Warm regards, Diana Ceria House Ungasan Uluwatu 🏡✨

    Dear Alessandra, 🌸 Thank you so much for staying with us and for your kind words about the owner being nice and kind — it truly means a lot to us! 💖 We always strive to serve our guests with genuine heart and hospitality 💛, and we’re sorr… Mostra altro

    Ceria House Ungasan Uluwatu
    18 aprile 2025
  • Richard

    Data recensione: 25 marzo 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata
  • Alessio

    Data recensione: 17 marzo 2025 · Soggiorno nel mese di marzo 2025

    Recensione verificata
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  • Julia

    Data recensione: 18 febbraio 2025 · Soggiorno nel mese di dicembre 2024

    Recensione verificata

    La proprietaria è fantastica e molto attenta a tutte le esigenze

    Risposta della struttura:

    Dear Julia, 💖🇮🇹 Grazie mille for your fantastic review! 🌟 Your kind words truly mean the world to us! 🥰 It was such a pleasure having you here at Ceria House, and I’m so happy to know you felt well taken care of! 💕 Taking care of guests is what I love to do, but hearing this from you makes it even more special! 😊✨ I’ll keep doing my best to make every stay as comfortable and joyful as possible! 🎉 Whenever you're ready for another Bali adventure 🌴☀️, Ceria House will be waiting for you with open arms (and maybe a fresh coconut too! 😉🥥). Warmest hugs, Diana & The Ceria House Team 💙

    Dear Julia, 💖🇮🇹 Grazie mille for your fantastic review! 🌟 Your kind words truly mean the world to us! 🥰 It was such a pleasure having you here at Ceria House, and I’m so happy to know you felt well taken care of! 💕 Taking care of guests i… Mostra altro

    Ceria House Ungasan Uluwatu
    8 marzo 2025
  • Francesca

    Data recensione: 9 gennaio 2025 · Soggiorno nel mese di gennaio 2025

    Recensione verificata

    C’è una cucina che puoi utilizzare La struttura all Esterno è molto pulita e tenuta bene Lo staff è molto accogliente. Ho avuto un problema con la moto e sono stati super comprensibili e disponibili a risolverlo.

    La camera e il cestino nel bagno non viene pulito. La posizione è buona solo se hai la moto ma tieni conto che la strada di notte è buia. Non c’è nessuna luce.

    Risposta della struttura:

    Dear Francesca, Thank you for your review and for staying with us! 🌟 Regarding the motorcycle issue, I would like to clarify so other guests do not misunderstand. You rented the bike for two days and only informed us of the issue after using it for the full two days, refusing to pay full for the third day after you used it for 2 days. 🏍️ Please note, I do not rent out bikes directly but only assist in connecting guests with rental agents. If there is ever an issue, it is important to let us know immediately so we can help resolve it. not after using it and ask for money return. As for the cleanliness of the dorm room and bathroom, dorms are shared spaces, and sometimes other guests may leave things untidy. 🛏️ If you had let us know, we would have gladly cleaned it right away to ensure your comfort. 🧹 You mentioned extending your stay, which shows that you were comfortable enough to remain here. If there were any issues, it would have been helpful to address them during your initial stay so we could assist promptly. 😊 Regarding the location, it is clearly mentioned in our listing that we are in a quiet area, perfect for guests who enjoy a peaceful atmosphere. 🌴 While Bali has many places with dimly lit roads, the road to Ceria House does have lighting. Please rest assured we always strive to provide accurate information to our guests. Thank you for acknowledging the cleanliness of our outdoor areas and the friendliness of our staff. We truly appreciate your feedback and hope you had a pleasant time in Bali despite these concerns. 🙏 Best regards, Diana 🌞

    Dear Francesca, Thank you for your review and for staying with us! 🌟 Regarding the motorcycle issue, I would like to clarify so other guests do not misunderstand. You rented the bike for two days and only informed us of the issue afte… Mostra altro

    Ceria House Ungasan Uluwatu
    16 gennaio 2025
  • Verdicchio

    Data recensione: 29 luglio 2024 · Soggiorno nel mese di luglio 2024

    Recensione verificata

    Senza dubbio il miglior posto in cui ho soggiornato in un mese di ferie, Diana da subito si è mostrata gentilissima, disposta ad aiutarmi, darmi consigli ed essere adorabile con me. La camera era perfetta, spaziosa, letto comodo, doccia calda (una delle piu belle in indonesia). L’ ambiente era amichevole e tranquillo e la posizione top. Senza ombra di dubbio se venite per Uluwatu scegliete questa struttura perché sia come rapporto qualità prezzo sia come personale non troverete di meglio. Diana grazie per tutto quello che hai fatto per me ti porterò sempre nel cuore ❤️

    Risposta della struttura:

    Dear Nilla, Thank you so much for your incredibly kind words! We’re thrilled to hear that your stay with us was the highlight of your vacation. It’s wonderful to know that our hospitality and the comfort of our room contributed to making your experience so memorable. We strive to provide a welcoming and relaxing environment for all our guests, and it’s incredibly rewarding to hear that we succeeded in making your stay special. Your recommendation means the world to us, and we’re honored to have been a part of your journey through Indonesia. I'm very delighted to hear your compliments, very encouraging. thank you so much for bringing positive vibe in our house. Love you.... Safe travels and warm regards, Diana

    Dear Nilla, Thank you so much for your incredibly kind words! We’re thrilled to hear that your stay with us was the highlight of your vacation. It’s wonderful to know that our hospitality and the comfort of our room contributed to making yo… Mostra altro

    Ceria House Ungasan Uluwatu
    30 luglio 2024
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  • Andrea

    Data recensione: 23 luglio 2024 · Soggiorno nel mese di luglio 2024

    Recensione verificata

    La struttura ha soddisfatto le mie aspettative, la camera è sufficientemente grande e pulita, letto comodo, aria condizionata, insomma tutto quello che serve. Nell' area comune, possibilità di farsi alcune bevande calde, presenti alcuni angoli di relax oltre alla bella piscina. Una menzione speciale va a Diana, la proprietaria, sempre super sorridente, gentilissima e disponibile nel darti un supporto o qualche consiglio sulle cose da poter vedere e visitare nella zona. Super!!

    Risposta della struttura:

    Dear Andrea, Thank you so much for your glowing review! We're thrilled to hear that our property met your expectations and that you found everything you needed for a comfortable stay. It's wonderful to know that you enjoyed our spacious and clean rooms, comfortable beds, and effective air conditioning. We're also glad you appreciated our common areas, including the opportunity to make hot drinks and the relaxation corners, as well as our beautiful pool. Diana is indeed a valuable member of our team, and we're delighted that her warmth and helpfulness made a positive impact on your stay. :D We pass along your kind words to her and she is very happy to hear that. :D Thank you once again for choosing to stay with us. Warm regards, Diana

    Dear Andrea, Thank you so much for your glowing review! We're thrilled to hear that our property met your expectations and that you found everything you needed for a comfortable stay. It's wonderful to know that you enjoyed our spa… Mostra altro

    Ceria House Ungasan Uluwatu
    24 luglio 2024
  • Simone

    Data recensione: 28 maggio 2024 · Soggiorno nel mese di maggio 2024

    Recensione verificata
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