Reviews of Mercure Convention Center Ancol 4 stars
Jalan Pantai Indah Taman Impian Jaya Ancol, 14430 Jakarta, Indonesia

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewPerfect with children
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWiFi was really easy to connect we had a good view in the room,, it was right near the amusement park. The staff were extremely friendly. Good swimming pool. Good breakfast. Rooms are cleaned everyday
Nothing to say everything was absolutely perfect
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewAwesome facilities Friendly staff Kids Activities
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe view to the sea and good place fir touriste
Most the place
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was wonderful- lots of variety, tasty food, generous amounts, suitable for children, and the coffee was excellent. The staff were very welcoming and helpful. The room was extra clean, comfortable, spacious and aesthetically pleasing.
Everything was great.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation, large spaces
Pool is too small for the size of hotel, too many kids no space for adults. Some furniture on the balcony would be nice
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location is in the recreational area of Jakarta
Hotel and the facilities is old, with the value I paid, I can get better in Jakarta
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewStaff Hospitality
Breakfast might be improved.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe resort is amazing
We have to pay at the entrance admission fee every time you leave the resort.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewi dont take the breakfast
offer free breakfast for all.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewBest hotel in Jakarta. Love to stay 😊
Dear Mr. Jayakumar Thank you so much for your wonderful review. We’re thrilled to hear that you consider Mercure Ancol the best hotel in Jakarta. We look forward to welcoming you back for another exceptional stay. Sincerely, Fachry Aulia | Asst. Front Office Manager
Dear Mr. Jayakumar Thank you so much for your wonderful review. We’re thrilled to hear that you consider Mercure Ancol the best hotel in Jakarta. We look forward to welcoming you back for another exceptional stay. Sincerely, Fachry Aulia… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewOld hotel but nice facility, specially for family. my kiddos very happy with all the kid facilities thumbs up👍👍
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified review