7,8

Ulasan Mercure Convention Center Ancol 4 bintang

Jalan Pantai Indah Taman Impian Jaya Ancol, 14430 Jakarta, Indonesia

  • 7,0 Baik
    Lestari

    Diulas: 25 Juli 2025 · Menginap bulan Juli 2025

    Ulasan terverifikasi
  • 7,0 Baik
    Lestari

    Diulas: 25 Juli 2025 · Menginap bulan Juli 2025

    Ulasan terverifikasi
  • Muslim

    Diulas: 12 Juni 2025 · Menginap bulan Juni 2025

    Ulasan terverifikasi
  • Lihat hotel
  • Firman

    Diulas: 19 Mei 2025 · Menginap bulan Mei 2025

    Ulasan terverifikasi

    Staff nya ramah dan fasilitas nya lengkap untuk keluarga

  • Agustyna

    Diulas: 14 Mei 2025 · Menginap bulan Mei 2025

    Ulasan terverifikasi
  • Jefry

    Diulas: 13 Mei 2025 · Menginap bulan Mei 2025

    Ulasan terverifikasi

    Fasilitasnya dan lokasinya

    Tidak ada

  • Lihat hotel
  • Sjanto

    Diulas: 29 April 2025 · Menginap bulan April 2025

    Ulasan terverifikasi

    Makanan

    Tanggapan akomodasi:

    Dear Mr. Sjanto Thank you for sharing your feedback with us. Please accept our apology for the inconvenience and we are truly sorry for the unpleasant experience you had during your stay with us. We understand your disappointment about the food. please allow us to address the problem. We do hope there is still an opportunity for us to welcoming you back with a better service. Best Regards Fachry Aulia - Asst. Front Office Manager

    Dear Mr. Sjanto Thank you for sharing your feedback with us. Please accept our apology for the inconvenience and we are truly sorry for the unpleasant experience you had during your stay with us. We understand your disappointment about the… Selengkapnya

    Mercure Convention Center Ancol
    4 Mei 2025
  • Hirawan

    Diulas: 21 April 2025 · Menginap bulan April 2025

    Ulasan terverifikasi
  • Mohamad

    Diulas: 19 April 2025 · Menginap bulan April 2025

    Ulasan terverifikasi

    Kids friendly

    Setiap permainan di batasi waktunya agar bisa gantian dengan yang lain

    Tanggapan akomodasi:

    Dear Mr. Mohamad We very much appreciate your feedback regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Fachry Aulia - Asst. Front Office Manager

    Dear Mr. Mohamad We very much appreciate your feedback regarding your stay at the Mercure Convention Center Ancol. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of … Selengkapnya

    Mercure Convention Center Ancol
    4 Mei 2025
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  • M

    Diulas: 9 Maret 2025 · Menginap bulan Maret 2025

    Ulasan terverifikasi

    Location

    Tidak ada

    Tanggapan akomodasi:

    Dear Ms. Hermine We are very grateful for your comment during your visit to Mercure Convention Center Ancol. Your comment greatly helps us to continue to strive to improve the quality of our services. Thank you and we look forward to your next visit. Sincerely, Fachry Aulia - Asst. Front Office Manage

    Dear Ms. Hermine We are very grateful for your comment during your visit to Mercure Convention Center Ancol. Your comment greatly helps us to continue to strive to improve the quality of our services. Thank you and we look forward to you… Selengkapnya

    Mercure Convention Center Ancol
    20 Maret 2025
  • Saja

    Diulas: 18 Februari 2025 · Menginap bulan Februari 2025

    Ulasan terverifikasi

    Lokasi strategis dekat dengan wahana ancol dan lokasi konser

    Tdk ada

    Tanggapan akomodasi:

    Dear Ms. Saja We are very grateful for your comments regarding your visit to the Mercure Convention Center Ancol. It is a pleasure for us to receive positive feedback. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Fachry Aulia - Asst. Front Office Manager

    Dear Ms. Saja We are very grateful for your comments regarding your visit to the Mercure Convention Center Ancol. It is a pleasure for us to receive positive feedback. We will share your comments with our team. We are confident that thi… Selengkapnya

    Mercure Convention Center Ancol
    18 Februari 2025
  • Resmiarsih

    Diulas: 16 Februari 2025 · Menginap bulan Februari 2025

    Ulasan terverifikasi

    Bersih, nyaman, petugas ramah. Respons via WA cepat.

    Peminjaman setrika d batasi 30 menit.

    Tanggapan akomodasi:

    Dear Ms. Resmiarsih, We are very grateful for your comments regarding your visit to the Mercure Convention Center Ancol. It is a pleasure for us to receive positive feedback. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Best regards, Fachry Aulia - Asst. Front Office Manager

    Dear Ms. Resmiarsih, We are very grateful for your comments regarding your visit to the Mercure Convention Center Ancol. It is a pleasure for us to receive positive feedback. We will share your comments with our team. We are confident t… Selengkapnya

    Mercure Convention Center Ancol
    18 Februari 2025
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  • Verlita

    Diulas: 2 Februari 2025 · Menginap bulan Januari 2025

    Ulasan terverifikasi
  • Agung

    Diulas: 29 Desember 2024 · Menginap bulan Desember 2024

    Ulasan terverifikasi

    Mobil kami ditabrak sampai pecah saat parkir di hotel, tidak ada cctv di bagian parkir hotel mercure ancol tersebut, satpam yg bertugas bpk mardi, duty manager bpk pras, sampai saat ini kami masih belum ada feedback dari pihak hotel.

    Tanggapan akomodasi:

    Bapak Agung Yang Terhormat Terima kasih telah memberitahu pengalaman Anda di Mercure Convention Center Ancol. Sehubungan dengan mobil yang tertabrak kami sampaikan Mercure Convention Center Ancol tidak bertanggung jawab atas kerusakan yang terjadi di bagian parkir Hotel Mercure Convention Center Ancol sesuai dengan yang tertera di ticket parkir mobil. Terima Kasih Salam Hangat Fachry Aulia - Asst. Front Office Manager

    Bapak Agung Yang Terhormat Terima kasih telah memberitahu pengalaman Anda di Mercure Convention Center Ancol. Sehubungan dengan mobil yang tertabrak kami sampaikan Mercure Convention Center Ancol tidak bertanggung jawab atas kerusakan yang… Selengkapnya

    Mercure Convention Center Ancol
    17 Januari 2025
  • Ulima

    Diulas: 28 Desember 2024 · Menginap bulan Desember 2024

    Ulasan terverifikasi

    Makanannya kurang variatif menu & rasa

    Tidak termasuk tiket masuk ancol & sarapan hanya diberikan utk 1dewasa +1anak

    Tanggapan akomodasi:

    Dear Ms. Ulima, We sincerely apologize for the inconvenience you experienced during your stay at Mercure Convention Center Ancol. Your feedback is highly valuable to us, and we regret that the food menu, taste and variety did not meet your expectation. Please rest assured that we take your concerns seriously, and we will address the issues you mentioned promptly. Your comfort and satisfaction are our top priorities, and we strive to provide a pleasant stay for all our guests. We hope you will give us another opportunity to exceed your expectations on your next visit. Warm regards, Fachry Aulia | Asst. Front Office Manager

    Dear Ms. Ulima, We sincerely apologize for the inconvenience you experienced during your stay at Mercure Convention Center Ancol. Your feedback is highly valuable to us, and we regret that the food menu, taste and variety did not meet your … Selengkapnya

    Mercure Convention Center Ancol
    31 Desember 2024
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  • Eva

    Diulas: 23 November 2024 · Menginap bulan November 2024

    Ulasan terverifikasi
  • Pandu

    Diulas: 3 November 2024 · Menginap bulan November 2024

    Ulasan terverifikasi
  • 7,0 Baik
    Jane

    Diulas: 19 Oktober 2024 · Menginap bulan Oktober 2024

    Ulasan terverifikasi

    Lokasi ok

    Banyak kecoa di kamar

    Tanggapan akomodasi:

    Dear Mrs. Jane Chrisdianty, Thank you for your feedback. We’re glad to hear that you found our location to be satisfactory. However, we sincerely apologize for the issue you experienced with cockroaches in your room. This is certainly not the standard we strive for, and we will address this matter with our maintenance team to ensure it is resolved promptly. We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm regards, Darmadi Law | Front Office Manager

    Dear Mrs. Jane Chrisdianty, Thank you for your feedback. We’re glad to hear that you found our location to be satisfactory. However, we sincerely apologize for the issue you experienced with cockroaches in your room. This is certainly not… Selengkapnya

    Mercure Convention Center Ancol
    28 Oktober 2024
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  • Anonim

    Diulas: 15 Oktober 2024 · Menginap bulan September 2024

    Ulasan terverifikasi

    Fasilitas buat anak2

    View kamar

    Tanggapan akomodasi:

    Dear Valued Guest, Thank you for your feedback. We’re delighted to hear that you appreciated our facilities for children. We also take note of your concern regarding the room view. Your feedback is valuable, and we will consider it for future improvements. We hope to welcome you back to Hotel Mercure Ancol for a more enjoyable experience. Warm regards, Darmadi Law | Front Office Manager

    Dear Valued Guest, Thank you for your feedback. We’re delighted to hear that you appreciated our facilities for children. We also take note of your concern regarding the room view. Your feedback is valuable, and we will consider it for fu… Selengkapnya

    Mercure Convention Center Ancol
    28 Oktober 2024
  • Yustini

    Diulas: 30 Agustus 2024 · Menginap bulan Agustus 2024

    Ulasan terverifikasi
  • Annie

    Diulas: 25 Agustus 2024 · Menginap bulan Juni 2024

    Ulasan terverifikasi

    Suka banget. Ada event cooking competition segala, seruuuu banget. Breakfast oke dengan banyak pilihan. Staf2nya bener2 baik semua.

    Nothing that I could think of

    Tanggapan akomodasi:

    Kepada yang terhormat Ibu Annie, Terima kasih atas ulasan Anda yang positif. Kami sangat senang mendengar bahwa Anda menikmati acara kompetisi memasak dan merasa puas dengan pilihan sarapan yang kami sediakan. Kami juga senang mengetahui bahwa staf kami memberikan pelayanan yang baik. Kami menghargai komentar Anda dan senang sekali bahwa Anda memiliki pengalaman yang menyenangkan selama menginap di sini. Jika ada hal lain yang bisa kami tingkatkan, jangan ragu untuk memberitahukan kami. Kami berharap dapat menyambut Anda kembali di masa mendatang. Salam hangat, Darmadi Law | Front Office Manager

    Kepada yang terhormat Ibu Annie, Terima kasih atas ulasan Anda yang positif. Kami sangat senang mendengar bahwa Anda menikmati acara kompetisi memasak dan merasa puas dengan pilihan sarapan yang kami sediakan. Kami juga senang mengetahui b… Selengkapnya

    Mercure Convention Center Ancol
    3 September 2024
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  • Andre

    Diulas: 24 Juli 2024 · Menginap bulan Juli 2024

    Ulasan terverifikasi

    Susah wifi

    Tanggapan akomodasi:

    Bapak Andre yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Mercure Ancol. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Mercure Ancol, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu; oleh karena itu, umpan balik Anda sangat penting bagi kami. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami, Darmadi Law Front Office Manager

    Bapak Andre yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Mercure Ancol. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan… Selengkapnya

    Mercure Convention Center Ancol
    1 Agustus 2024
  • Maria

    Diulas: 14 Juni 2024 · Menginap bulan Juni 2024

    Ulasan terverifikasi
  • Tahir

    Diulas: 30 April 2024 · Menginap bulan April 2024

    Ulasan terverifikasi
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