8.5

Reviews of Enny's Guest House 1 stars

Jalan Taman Wilis 1A-1B, 65115 Malang, Indonesia

  • Všetečková

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Amazing receptionist Cute accomodation Big bed and blanket Strong wifi Nice neighborhood

    Nothing, I am sad we had only 1 night

  • Helen

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Enny’s guest House is a wonderful little place to stay. Quirky, cozy and comfortable, the communal areas are great and free tea and coffee to help yourself to all day .

    The staff here are so kind and helpful, they helped us organise a 30th birthday celebration breakfast for our daughter, Rini took time out to walk me to the bakery. We met the lovely Enny, she is a fantastic, friendly lady in her 90s.

  • 7.0 Good
    Stefano

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
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  • Anton

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    It was fantastic! I really loved the hotel. It's got a very cool and quirky style. The rooms are nice and comfortable. There's a lot of places to go to eat. But I think the highlight is the personnel. They were so welcoming and nice to me. They helped me with every single little thing. They went extra mile to help me with the booking (finding the motorbike, doing laundry, reserving nice rooms). I really loved it! I stayed here twice, and to be honest, I hope if I ever go back to Malang I'll stay here again too! Thank you very much for this service!

    Nothing much really, it was lovely.

  • Gio

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Enny guest house is very organised and clean. Host very friendly and attentive to guests' needs. We had a very good time. I recommend it 😊😊

    Everything was perfect

  • Nicolai

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    Great staff. Good communication while organizing the tours. Clean and comfortable room. Good location.

    A bit noisy outside the room around 11:00pm

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  • Sara

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Run down and it felt like no guests had visited for years. Helpful staff despite WiFi and tv not working although they couldn’t fix any of the issues.

    Dirty and run down.

    Property response:

    Thank you for your review. Many guests never complain about the problems that you encountered. You never asked for assistance from our staff. But still, we thank you for your review, it will be fix for the future.

    Enny's Guest House
    7 August 2025
  • Caroline

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    The hospitality and useful staff made this place. They helped with arranging trips plus let us sleep in the communal area when our train got on at 3:10am which was incredibly accommodating of them. The communal areas are also lovely and spacious, tea, coffee, filtered water. The room was okay but not brilliant but beds perfectly comfortable. I think because we were open on two sides to the outside, it was quite noisy at night. All in all a very good place to stay

    Room wasn’t amazingly clean but was fine. Outside chat was quite noisy but that’s not really the fault of the hostel. Call for prayer is noisy everywhere and just takes a while to get used to!

  • Harmen

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    Excellent staff, so helpfull and friendly. Will come back again!

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  • Jonny

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
  • Marcel

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review

    Friendly staff, nice hot shower, aircon worked well

    I had many ants in my room. I could not even leave my toothbrush and toothpaste in the bathroom (had to store them away) because the ants were populating them en masse. I brought this issue to the attention of the front desk staff. A friendly team member of this guesthouse said that he would "look into this matter". Well, I don't know where he looked, but he definitely did not look into the matter. The ants remained... I was given a corner room. The WiFi signal was very weak, not even my data worked in this blind spot. Annoying. Just for your info: This guesthouse charges an extra 2% in case you want to do payment with a credit card. No info was given prior on Booking.com that they would take 2%. I don't know how it usually is with debit cards. I used my debit card and they charged 2%.

    Property response:

    Dear Mr. Riemer, Before you paid, we asked you if you are going to use credit card and you answered credit card. Unless you answered debit card, then we won't charged you. As for the ants, we've sent housekeeping to exterminate them. For the WiFi, we're also experiencing the same problem everywhere, even at home, not to mentioned the cellular network was also down. We're sorry for the inconvenience during your stay.

    Dear Mr. Riemer, Before you paid, we asked you if you are going to use credit card and you answered credit card. Unless you answered debit card, then we won't charged you. As for the ants, we've sent housekeeping to exterminate them… Show more

    Enny's Guest House
    31 May 2025
  • Alexandra

    Reviewed: 17 May 2025 · Stayed in April 2025

    Verified review

    Staff was super friendly and helped us with organising tours for Mt Bromo & Ijen.

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  • Reggie

    Reviewed: 12 May 2025 · Stayed in April 2025

    Verified review

    The location was walking distance to food etc and being on a fairly busy road it was also pretty quiet and peaceful. The staff were always available to help and always smiling and friendly. The room was nice as was the gardens and surroundings. I rented a motorbike for a few days to go see the sights which the hotel helped me organize.

  • Ganteng

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review

    Staffs were.VERY friendly, with helpful tips and assistance.

    Location a bit far from public transport

  • Maddie

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review

    Staff was so lovely to be around. They provided us with very useful information and helping us navigate how to get around. They even held our bags since check out was at 12 and our bus wasn't until 6! Such lovely people and place, we will be back

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  • Rachael

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review

    Big spacious room, air con worked super well. Bathroom and everything nice and clean. Little kitchen to use with free tea and coffee etc. we thought we would need the kitchen during Ramadan but actually there was lots of food options open around the city so it wasn’t a problem to find food or get grab delivery. Staff very nice and welcoming. Lots of comfy seats to sit in around the property too. When we arrived there was a few mosquitos in the room but someone heard us squatting them and brought us spray from reception. After we used the spray there were no more for the entirety of our stay.

    No complaints

  • Megan

    Reviewed: 5 March 2025 · Stayed in March 2025

    Verified review

    The room was clean and comfortable, the staff were so friendly and we could get our washing done. Great value for money!

    The WiFi was a bit sticky.

  • Farhan

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review
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  • Melody

    Reviewed: 8 February 2025 · Stayed in February 2025

    Verified review

    Lovely guest house, with friendly and helpful staff. They provided many recommendations for my stay in Malang. Rooms were comfortable with good AC and shower. Coffee, tea and filtered available. Small kitchen available to use. In a quiet location but close to restaurants etc.

    Rooms not dark enough overnight, due to bright lights in courtyard.

  • Mark

    Reviewed: 17 December 2024 · Stayed in December 2024

    Verified review
  • Galliano

    Reviewed: 15 November 2024 · Stayed in November 2024

    Verified review

    The staff really went out of their way to help and recommend with trips, taxis etc.. You feel as if you have a whole house to yourself and no need to go out if you just want a tea or coffee.. its available for free.. Feels a very local and professional place to stay.. Great value for money especially if there are 2 of you.

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  • Molly

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review

    Good spot for walking to lots of different food options. The staff were so incredibly kind and helpful with suggestions and looking into bike rentals/driver prices for us! Hot water in the shower and free water, coffee, and tea available all day!

  • Robin

    Reviewed: 19 October 2024 · Stayed in October 2024

    Verified review

    It was fine. Clean, had everything you might need etc. If the English speaking staff was there, they were nice and helpful.

    If you look at the little things, you see that it is still a cheap place to stay. We had a queen bed with windows to the inside. Unfortunately, the lights of the guesthouse in the courtyard and corridors was so bright that the room couldn't get dark. The shower was either realllyyy hot or cold. Bot super comfy. The toilet seat cover clapped shut automatically, which was quite annoying 😅

  • Juliana

    Reviewed: 4 October 2024 · Stayed in October 2024

    Verified review

    Everything was great!

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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