8.6

Reviews of Erian Hotel 3 stars

Jl. Wahid Hasyim No. 45, 10350 Jakarta, Indonesia

  • Serhan

    Reviewed: 17 August 2025 · Stayed in June 2025

    Verified review

    1- location near center. Lots of shops and restaurants.2-Near to shopping center you can get Telekomsel SIM card much cheaper than airport.3-Really Good breakfast if you compare other hotels. First night We had dinner in hotel restaurant . it was good and not expensive than other restaurants.4-there’s an exchange office next hotel. they have better rate than in Jakarta and Bali.5-friendly and helpful staff.6-room is clean and big enough for 3 people family.

  • Blaž

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Edward

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review
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  • Jose

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Welcoming staff. Comfortable beds. In general better than expected. Breakfast was 5-star!

  • Mohammad

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    Nice large room and good breakfast. Helpful staff

    Sheets were not clean and rooms need some paint

  • Amira

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    Correct hotel for 3* Staff is amazing, very nice, professional and able to provide extra support.

    However, the room, hotel facilities, food, cleanliness etc is pleasant- which is acceptable given the price. Must confess I got fooled and had higher expectations from the exceptional/fabulous rating and feedback provided.

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  • Jaro

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
  • Zoran

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Staff is very willing to help. They made contact with DHL in my name as I had to send something to Europe. Hotel very clean and in acceptable location.

    A I was there for a night only I cannot quote any particular issue.

  • Michael

    Reviewed: 18 May 2025 · Stayed in April 2025

    Verified review
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  • 7.0 Good
    Zainuddin

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
  • Lulu

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review
  • Akhmad

    Reviewed: 3 May 2025 · Stayed in April 2025

    Verified review
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  • Junaidah

    Reviewed: 2 May 2025 · Stayed in May 2025

    Verified review
  • Sandra

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review
  • Flavie

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    Good location Cleanliness Breakfast Staff

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  • Jennifer

    Reviewed: 9 April 2025 · Stayed in March 2025

    Verified review
  • Efren

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review
  • Amer

    Reviewed: 1 March 2025 · Stayed in March 2025

    Verified review

    Everything is good 👍 and I would like to thank brother moujahed the receptionist for everything.

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  • Mookkaiyah

    Reviewed: 23 February 2025 · Stayed in January 2025

    Verified review

    The receptionist and the staff were friendly and responded fast

    One of my friend accidentally dropped a glass and the glass broke. The hotel charged us Rp 80 000.00 for a miserable glass. We booked 6 rooms that night and the charges were exorbitant.

    Property response:

    Dear Mr/Ms. Mookkaiyah, Thank you for the positive review you provided regarding your experience at our hotel. We are delighted to hear that you enjoyed your stay here and were satisfied with our services. We are committed to providing an exceptional experience for all of our guests. We apologize for any inconvenience and we will address these concerns immediately to improve our services. We hope to welcome you back in the future. Warm regards, Management

    Dear Mr/Ms. Mookkaiyah, Thank you for the positive review you provided regarding your experience at our hotel. We are delighted to hear that you enjoyed your stay here and were satisfied with our services. We are committed to providing… Show more

    Erian Hotel
    24 February 2025
  • Solaiman

    Reviewed: 18 February 2025 · Stayed in February 2025

    Verified review

    - The shower was surprisingly good. - The staff was friendly - The bed was comfortable

    - The room smelled like sigarretes and the airconditioning needed cleaning so that didn't help with that. - There is no fridge in the room which is a very low hanging fruite to improve the stay. - The staff was friendly but I was also bothered a lot with phone calls to ask if I wanted to order room service or other things. It's not the end of the world normally but I'm mentioning it because they woke me up 2 times on my last day when I had to catch a flight the day after. I wasn't able to catch sleep that night after they disturbed my sleep with random things that were already discussed with reception and were totally unecessary.

    Property response:

    Dear Mr/Ms. Solaiman, Thank you for the positive review you provided regarding your experience at our hotel. We are delighted to hear that you enjoyed your stay here and were satisfied with our services. We are committed to providing an exceptional experience for all of our guests. We apologize for any inconvenience and we will not stop improving our services. We hope to welcome you back in the future. Warm regards, Management

    Dear Mr/Ms. Solaiman, Thank you for the positive review you provided regarding your experience at our hotel. We are delighted to hear that you enjoyed your stay here and were satisfied with our services. We are committed to providing a… Show more

    Erian Hotel
    19 February 2025
  • 7.0 Good
    Rubén

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review
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  • Luke

    Reviewed: 1 February 2025 · Stayed in February 2025

    Verified review

    Great Hotel, very comfortable bed and great room overall. The staff were very helpful and welcoming a check-in. Overall great value for money.

    Only one small thing, it would be nice to have some more western food options for breakfast.

    Property response:

    Dear Mr. Luke, Thank you for the positive review you provided regarding your experience at our hotel. We are delighted to hear that you enjoyed your stay here and were satisfied with our services. We are committed to providing an exceptional experience for all of our guests. Your review is evidence that we have succeeded in achieving that goal and we will not stop improving our services. We hope to welcome you back in the future. Warm regards, Management

    Dear Mr. Luke, Thank you for the positive review you provided regarding your experience at our hotel. We are delighted to hear that you enjoyed your stay here and were satisfied with our services. We are committed to providing an exception… Show more

    Erian Hotel
    3 February 2025
  • Anantha

    Reviewed: 25 January 2025 · Stayed in December 2024

    Verified review
  • Michel

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review

    Good value for money and we also liked the breakfast.

    Property response:

    Dear Mr/Ms. Michel, Thank you for the positive review you provided regarding your experience at our hotel. We are delighted to hear that you enjoyed your stay here and were satisfied with our services. We are committed to providing an exceptional experience for all of our guests. Your review is evidence that we have succeeded in achieving that goal and we will not stop improving our services. We hope to welcome you back in the future. Warm regards, Management

    Dear Mr/Ms. Michel, Thank you for the positive review you provided regarding your experience at our hotel. We are delighted to hear that you enjoyed your stay here and were satisfied with our services. We are committed to providing an … Show more

    Erian Hotel
    14 January 2025
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  • Nasser

    Reviewed: 10 January 2025 · Stayed in December 2024

    Verified review
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