Reviews of favehotel Gatot Subroto Jakarta 3 stars
Kartika Chandra Kavling A9, Jalan Gatot Subroto, 12930 Jakarta, Indonesia
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Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewNice location, clean and friendly staff
Dear Rahul, Thank you for sharing your feedback and for giving us such a great score! We’re delighted to know you enjoyed our convenient location, clean facilities, and friendly service. Your kind words motivate us to continue providing the best experience for our guests. We look forward to welcoming you back to favehotel Gatot Subroto on your next visit. Best regards, Rodrigo Novilla Front Office Manager
Dear Rahul, Thank you for sharing your feedback and for giving us such a great score! We’re delighted to know you enjoyed our convenient location, clean facilities, and friendly service. Your kind words motivate us to continue providing th… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe place was quite strategic, the price was cheap, the room was comfortable and clean, breakfast was delicious and staff was nice.
The telephone in my room was broken so I cannot make a call to the reception from my room.
Dear Mr. Andi, Thank you for staying at favehotel Gatot Subroto Jakarta and for taking the time to share your feedback. We are delighted to hear that you found our hotel comfortable and affordable, with its strategic location, clean and comfortable rooms, delicious breakfast, and friendly staff. Your positive feedback is greatly appreciated and will be shared with the entire team as motivation to continue providing excellent service. We also apologize for the inconvenience caused by the broken telephone in your room. For your information, we have also placed a WhatsApp barcode sticker on the telephone receiver as an alternative way to communicate with our staff to accommodate your needs. We have immediately reported this issue to our Technical team for further action and to prevent similar issues from occurring in the future. We look forward to welcoming you back on your next visit to Jakarta and ensuring an even better experience. Warm regards, Rodrigo Novilla Front Office Manager
Dear Mr. Andi, Thank you for staying at favehotel Gatot Subroto Jakarta and for taking the time to share your feedback. We are delighted to hear that you found our hotel comfortable and affordable, with its strategic location, clean and c… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in May 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewIt is in the middle of nowhere, in the small alley of the darkness, very dangerous environment, far from anything. The traffic to get to the hotel is very bad. It was good from the airport but the last few hundreds meters takes a million years before we can turn into the small alley.
I booked through Booking.com. I asked for an invoice when I checked out, but the staff said that they can't issue the invoice because I booked through Booking.com. I sent a message to Booking.com. They confirm that "only the property can issue invoice. Booking.com only serves as the payment intermediary, not responsible for issuing invoice". I sent this message to the hotel but no response from them anymore.
Dear Mr. Prasit, Warm greetings from favehotel Gatot Subroto Jakarta. Thank you for sharing your feedback with us. We truly regret to hear that your experience did not meet your expectations. Please allow us to clarify regarding the invoice request. As your reservation was made through an Online Travel Agent (Booking.com), the payment was processed directly by them, and therefore we are unable to issue an official payment invoice from the hotel. In this case, any invoice-related request must be directed to the platform where the transaction was made, as we do not receive the payment directly. Regarding the location, we understand that accessibility may vary based on personal preferences. However, please note that the selection of our location was a conscious and strategic decision. favehotel Gatot Subroto is situated in a central area of Jakarta, with close proximity to major business districts, government offices, hospitals, and popular landmarks. While traffic in Jakarta can be challenging at times, our location generally offers convenient access for both business and leisure travelers. We genuinely appreciate your comments and regret any inconvenience caused. We hope to have another opportunity to serve you better in the future. Warm regards, Rodrigo Novilla Front Office Manager
Dear Mr. Prasit, Warm greetings from favehotel Gatot Subroto Jakarta. Thank you for sharing your feedback with us. We truly regret to hear that your experience did not meet your expectations. Please allow us to clarify regarding the invoi… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewVery central location, friendly staff, and quite good value for money. The rooms and aircon show some age, but the staff make the best of what they have to work with. They seem to take feedback seriously and try to improve. I like that the hotel features water dispensers in the hallway instead of providing bottled water.
Dear Peter, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our central location, friendly staff, and overall value for money. Our team strives to provide the best possible service, and your kind words mean a lot to us. We also appreciate your comments regarding the room conditions and air conditioning. We continuously work on improving our facilities to ensure a comfortable stay for our guests. Additionally, we are glad you liked our water dispensers, as we aim to promote sustainability while ensuring convenience. We hope to welcome you back in the future for an even better experience! Best regards, Rodrigo Novilla Front Office Manager
Dear Peter, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our central location, friendly staff, and overall value for money. Our team strives to provide the best possible service, and y… Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewBed
Room window
Dear Siti Muharrirunnisa, Thank you for staying with us at favehotel Gatot Subroto and for taking the time to share your feedback. We are delighted to hear that you found our bed comfortable and that your overall experience was positive. Guest comfort is our top priority, and we’re pleased that this aspect of your stay met your expectations. We also appreciate your input regarding the room window. We understand how important natural light and ventilation are for a pleasant stay. While our room design follows a modern and compact concept, we will take your feedback into consideration for future improvements. If there is anything specific about the window that you feel could be improved, we would love to hear more so we can better address your concerns. Your review helps us continuously enhance our services, and we truly value your insights. We hope to have the opportunity to welcome you back in the future and provide an even better experience. If you have any further feedback or special requests for your next visit, please do not hesitate to reach out. Best regards, Rodrigo Novilla Front Office Manager
Dear Siti Muharrirunnisa, Thank you for staying with us at favehotel Gatot Subroto and for taking the time to share your feedback. We are delighted to hear that you found our bed comfortable and that your overall experience was positive. G… Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewIt isn't far from city center.
Not enough parking spot
Dear Pasa, Thank you for choosing favehotel Gatot Subroto and for sharing your feedback. We’re glad to hear that you found our location convenient and close to the city center. We appreciate your input regarding the parking space. We understand that parking can be a challenge at times, and we are continuously looking for ways to improve our facilities to better accommodate our guests. We hope to welcome you back in the future and provide an even better experience. Should you need any assistance on your next visit, please feel free to reach out to us. Best regards, Rodrigo Novilla Front Office Manager
Dear Pasa, Thank you for choosing favehotel Gatot Subroto and for sharing your feedback. We’re glad to hear that you found our location convenient and close to the city center. We appreciate your input regarding the parking space. We unde… Show more
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewGood
NA
Dear Mrs. Kasandra, Thank you for sharing your review and for staying with us at favehotel Gatot Subroto! We are delighted to hear that you had a great stay and found your experience to be positive overall. Should your travels bring you back to Jakarta, we would love the opportunity to welcome you again and ensure an even more enjoyable stay. Safe travels, and we look forward to your next visit! Best regards, Rodrigo Novilla Front Office Manager
Dear Mrs. Kasandra, Thank you for sharing your review and for staying with us at favehotel Gatot Subroto! We are delighted to hear that you had a great stay and found your experience to be positive overall. Should your travels bring you b… Show more
Reviewed: 4 October 2024 · Stayed in September 2024
Verified reviewReviewed: 2 October 2024 · Stayed in September 2024
Verified reviewReviewed: 2 September 2024 · Stayed in August 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 22 July 2024 · Stayed in May 2024
Verified reviewReviewed: 16 July 2024 · Stayed in July 2024
Verified reviewClean, nice breakfast, near by LOTTE Shopping Mall walkable distance
Dear Mr. Arigala Thirupal, Thank you for your kind words and positive feedback about your stay at favehotel Gatot Subroto. We are delighted to hear that you enjoyed the cleanliness of our hotel, the breakfast offerings, and our convenient location near LOTTE Shopping Mall. Your satisfaction is our priority, and it is wonderful to know that our efforts met your expectations. We look forward to welcoming you back to our hotel in the future. Should you have any further needs or requests during your next stay, please do not hesitate to contact us. Best regards, Rodrigo Novilla Front Office Manager
Dear Mr. Arigala Thirupal, Thank you for your kind words and positive feedback about your stay at favehotel Gatot Subroto. We are delighted to hear that you enjoyed the cleanliness of our hotel, the breakfast offerings, and our convenient … Show more