Reviews of favehotel Pluit Junction 3 stars

Dear Valued Guest, Thank you for your valuable feedback. We're happy to hear that you didn't have any major issues during your stay. We have noted your comment regarding cleanliness and sincerely apologize if there were any shortcomings. We have shared your feedback with our housekeeping team to ensure our standards are maintained and improved. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit. Sincerely, Muhammad Kholid Front Office Manager

Dear Valued Guest, Thank you for your valuable feedback. We're happy to hear that you didn't have any major issues during your stay. We have noted your comment regarding cleanliness and sincerely apologize if there were any shortcomings. … Show more

Dear Valued Guest, Thank you for sharing your feedback. We're delighted to hear that you enjoyed our convenient location near the mall and appreciated the value, service, room quality, and location, each rated 10/10. We sincerely apologize for the inconvenience caused by the air conditioning and any aspects of cleanliness that did not meet your expectations. Your comments are valuable, and we will immediately address these concerns to ensure a more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back and provide a flawless stay. Should you have any special requests or need assistance for your next visit, please don’t hesitate to reach out to us directly. Warm regards, Muhammad Kholid Front Office Manager

Dear Valued Guest, Thank you for sharing your feedback. We're delighted to hear that you enjoyed our convenient location near the mall and appreciated the value, service, room quality, and location, each rated 10/10. We sincerely apologiz… Show more

Dear Mrs Aumary, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the cleanliness and odor in your room. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. Our housekeeping and maintenance teams have been notified to ensure this issue is addressed immediately to prevent it from happening in the future. We truly appreciate your input, as it helps us improve our service and provide a better experience for all our guests. If you plan to stay with us again, please feel free to reach out to me directly so I can personally oversee your room preparation to ensure everything is up to your expectations. We hope to have the opportunity to welcome you back and provide you with a more pleasant stay. Warm regards, Muhammad Kholid Front Office Manager

Dear Mrs Aumary, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the cleanliness and odor in your room. This is certainly not the standard we strive to up… Show more

Dear Mr Alex, Thank you for sharing your review with us. Positive: We are delighted to hear that you appreciated our convenient location near Emporium Mall. It is wonderful to know that our guests can easily access nearby attractions. We are also pleased that our room cleaner was able to provide you with helpful and polite service. Our staff strives to ensure a comfortable and welcoming environment for all our guests. We apologize for the inconvenience you experienced with the keycard. We understand how frustrating it can be to have to repeatedly visit reception for reprogramming. We will look into this issue to prevent future occurrences. We regret that the chicken sausages at breakfast ran out quickly and that there was a delay in replenishing them. We will work with our kitchen team to improve the speed of service to ensure all items are available promptly. We appreciate your constructive feedback as it helps us improve our services. We hope to welcome you back in the future and provide you with an even better experience. Best regards, Muhammad Kholid Front Office Manager Fave Pluit Junction

Dear Mr Alex, Thank you for sharing your review with us. Positive: We are delighted to hear that you appreciated our convenient location near Emporium Mall. It is wonderful to know that our guests can easily access nearby attractions. We… Show more

Dear Mr. Nicholas, Thank you for your review. We're glad to hear that you found our location convenient, our staff friendly, and the room decent. We apologize for the issues you experienced with the WiFi and the shower area design. We're also sorry to hear about the state of the mall downstairs. Your feedback is valuable to us, and we will work on addressing these concerns to improve our guests' experience. Thank you for staying with us. Sincerely Ayub Zailani General Manager

Dear Mr. Nicholas, Thank you for your review. We're glad to hear that you found our location convenient, our staff friendly, and the room decent. We apologize for the issues you experienced with the WiFi and the shower area design. We're a… Show more

Thank you for taking the time to provide us with feedback about your recent stay at our hotel. We genuinely appreciate your input as it helps us identify areas for improvement. We apologize for the issues you encountered, including the quality of our breakfast, the Wi-Fi signal, and the air conditioner in your room. We understand the importance of these amenities for a comfortable stay, and we regret that they did not meet your expectations. Your comments are important to us, and we will use them to make necessary adjustments to enhance our guests' experiences. We will work to improve the quality and variety of our breakfast offerings, enhance our Wi-Fi signal, and ensure that all room amenities, including the air conditioner, are in optimal working condition. We appreciate your patience and hope that you will consider staying with us again in the future. If you decide to return, please don't hesitate to share any specific preferences or concerns with us, and we will do our best to accommodate them. Once again, we apologize for the inconvenience you faced during your stay and appreciate your valuable feedback. Warm regards, Ayub Zailani General Manager

Thank you for taking the time to provide us with feedback about your recent stay at our hotel. We genuinely appreciate your input as it helps us identify areas for improvement. We apologize for the issues you encountered, including the qua… Show more

Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our hotel. We genuinely appreciate your input as it helps us to better understand our guests' experiences. We're delighted to hear that you found our hotel convenient, but we also understand your concerns about the quietness of the building. Please know that we are constantly working to improve and enhance our guests' experience, and your comments are invaluable in this regard. If you have any specific suggestions on how we can make the building livelier or offer more amenities to enhance your stay, please feel free to share them with us. Your input helps us make the necessary adjustments to meet the preferences of our valued guests. We hope you will choose to stay with us again in the future, and we will do our best to ensure that your next visit is even more enjoyable. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Warm regards, Ayub Zailani General Manager

Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our hotel. We genuinely appreciate your input as it helps us to better understand our guests' experiences. We're delighted to hear that you found our … Show more