Reviews of Brits Hotel Puri Indah 3 stars
Jl. Kembang Abadi Raya Blok A1 No 1, Kembangan Selatan, 11610 Jakarta, Indonesia
#69 of 549 hotels in Jakarta
Guests' ChoiceReview score
Based on 67 hotel reviews
8.4Score breakdown
-
Cleanliness
8.4
-
Comfort
8.5
-
Location
8.5
-
Facilities
8.0
-
Staff
9.1
-
Value for money
8.6
-
Free WiFi
9.4
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
-
Reviewed: 31 July 2025
Szuwei
Taiwan6 reviews8.0Very good- • Business trip
- • Solo traveller
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The TV automatically turned on in the middle night during my stay.
Good
Stayed in June 2025
-
Reviewed: 9 July 2025
Ryanav01
Indonesia20 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
good
Stayed in June 2025
-
Reviewed: 10 June 2025
Ali
Indonesia10 reviews1 helpful vote8.0Very good- • Leisure trip
- • Group
- • Superior Double or Twin Room
- • Stayed 2 nights
Small size room, limited parking space
Services, cleanliness, courtesy
Stayed in June 2025
-
Reviewed: 3 April 2025
Dizzy
Indonesia84 reviews13 helpful votes7.0“Pleasant value for money”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 7 nights
- • Submitted via mobile
Location for me was great, and breakfast buffet was good and affordable. A few things needed fixing in the room - not big, but all of them should have easily been seen and fixed by staff every day... But ignored... Eg shower head blocked and nearly unusable, safe unusable, curtains falling off the rails so can not close, tv remote cover cannot stay on - not big but annoying and unnecessary a guest have to ask to fix. Also park in the basement but can not have access to the basement on key card for guests is ludicrous.
Stayed in April 2025
-
Reviewed: 9 March 2025
Elmer
Norway2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
This is a good hotel
Stayed in March 2025
-
Reviewed: 28 February 2025
Peter
Australia39 reviews6 helpful votes9.0“Excellent place to stay in Jakarta out of city”- • Business trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
No issues
Location, staff and rooms
Stayed in February 2025
-
Reviewed: 15 December 2024
Put
Singapore13 reviews3 helpful votes7.0“Old hotel bought by new management. Counter staff very straight forward, lack of hospitality but no issue with function”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Corridor smell, toiletries, facility, sofa in the room appearance.
Price, location, fluffy bed, towel, hotel menu.
Stayed in December 2024
-
Reviewed: 26 November 2024
Kong
Malaysia1 review9.0“Excellent”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
sanitary bowl get stuck
Location
Stayed in November 2024
-
Reviewed: 30 July 2024
Akehurst
United Kingdom2 reviews8.0“We would stay here again 😊”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
I think room cleaning could have been a little better there was a fair bit of dust next to bedside and under bed. But other than that it was of a good standard.
We had 3 separate nights here, staff were helpful and very friendly. Restaurant was nice and reasonably priced.
Stayed in July 2024
-
Reviewed: 13 July 2024
Akehurst
United Kingdom2 reviews8.0“We enjoyed our stay at the Brit hotel , we particularly liked the new restaurant on the roof top what a great idea and u”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Clean , welcoming lovely staff
Stayed in June 2024
-
Reviewed: 7 June 2023
Eddie
Australia6 reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
The rooms appear old and desperately require renovations. The doors and walls are stained with dirty hands and shoes and need to be repainted. I'm uncertain if placing the breakfast restaurant on the rooftop is a good idea because of the intense heat from the sun during the day.
The friendly staff and the convenient location, which is in close proximity to my intended destination for the following day, are the reasons I appreciate this place.
Stayed in May 2023
-
Reviewed: 5 April 2023
Al
Indonesia3 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The keycard love to not work
Nice place
Stayed in April 2023
-
Reviewed: 23 March 2023
Tony
Australia1 review8.0“Good place to stay for short trip and value for money”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 7 nights
We love the hotel room but without the fridge is impossible to keep anything fresh. Also wifi inside the room needs some improvements as it wasn't always working most of the time. Lastly, it's good to provide more details on the airport shuttle as it was clearly mentioned during the booking but then we were told later on that the hotel could not provide this service.
The breakfast buffet was awesome and delicious. The location is relatively close to the central but the traffic is very congested around this area. The reception, cleaning staff and also staff at the restaurant are all super friendly. Overall, we enjoy our stay in this place
Stayed in March 2023
-
Reviewed: 1 January 2023
Fung
Indonesia2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The floor in front of the bathroom was a bit dirty. It couldn't be cleaned up. The refrigerator was not working but the house keeping's staff came and changed it. Fast response☺
We stayed in the connected rooms. The AC were so cool but we enjoyed the rooms surely.
Stayed in January 2023
-
Reviewed: 15 December 2022
Bin
Singapore1 review8.0Very good- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Accomodated early check in. The staffs were very friendly and helpful.The break fast was very good. Lot of choices and tasty.
Stayed in December 2022
-
Reviewed: 21 November 2022
Hien
Vietnam4 reviews7.0“It was a nice stay. Good value for money.”- • Business trip
- • Group
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
I had given the company info (name, tax ID, address) for invoicing purpose when booking for the stay (via booking.com). However I must give the receiptionist at Fave Hotel once again, seems no link between Booking and the hotel.
cleanliness
Stayed in November 2022
-
Reviewed: 24 June 2025
Sylvia
Indonesia15 reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The AC was very noisy, we couldn't sleep so we had to turn off the AC
Close to my family's house
Stayed in June 2025
-
Reviewed: 10 March 2025
Elmer
Norway2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Not the food
Everything..
Stayed in March 2025
-
Reviewed: 13 November 2024
Wayne
United Kingdom18 reviews1 helpful vote10“Nice place to stay”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Very clean Friendly staff Great facilities
Stayed in November 2024
-
Reviewed: 1 October 2024
Harry
Indonesia51 reviews10 helpful votes10Exceptional- • Business trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
Never have i stayed in the same hotel almost every time i visited a location, but here i am spending nights here again. This hotel gives an excellent run for its price. Just one word, AWESOME! Staffs, room, cleanliness, comfort of the bed (love their extra size pillow).
Stayed in July 2024
-
Reviewed: 1 October 2024
Harry
Indonesia51 reviews10 helpful votes10“Very comfortable hotel with awesome staffs!”- • Business trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 5 nights
Been our preferred hotel whenever we visited Jakarta. The location is perfect for us although it might not be for everyone. There are tons of nice eateries within walking distance. The staffs are awesome, everyone is kind, helpful and attentive, thumbs up! Their treatment to us is a big factor in our decision entrusting this hotel to give us a comfortable, relaxing nights. The breakfast is awesome! It's more of Indonesian breakfast and contrary to many other hotels at this price point, their breakfast are delicious! Among the few which i rated to be an actual taste of Indonesian food.
Stayed in July 2024
-
Reviewed: 5 July 2024
Harry
Indonesia51 reviews10 helpful votes10“Great for Business Stay”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 5 nights
As they were renovating, a few issues surfaced during our stay such as fridge didn't work, bathroom clogged. The staffs are however attentive and issues are promptly followed up. There are 2 elevators, they are pretty small (maybe 6 adults capacity) and the card reader to access the floor is pretty old fashioned (insert your card and pull type) and i observed many had difficulties getting their card read. I could only imagine the waiting time during peak period. Time to upgrade to RFID type for the access card.
The staffs are awesome. The property is clean, but as they are still undergoing some final touch up of the renovation, things might look a bit messy sometimes on the public area. The bed and pillow are very comfortable. Breakfast is mainly Indonesian and actually delicious. While the area is more of a residential area, there are plenty of eateries within 5-10mins walking distance.
Stayed in July 2024
-
Reviewed: 3 February 2023
Hengkymokoginta
Indonesia51 reviews1 helpful vote10“Good Location, Comfort room, Good Breakfast and Value for money”- • Business trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
Everything was perfect! We definitely will be back again.
Stayed in January 2023
-
Reviewed: 30 April 2025
Clarentia
Indonesia36 reviews6 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2025
Showing 1 – 25
Guests also reviewed these properties:
-
Temple Tree ResortPantai Cenang, Malaysia
-
Fairfield Inn & Suites Hilton Head Island BlufftonBluffton, USA
-
B&B Valle 5°Guastalla, Italy
-
Serenti Pamuk HotelGiresun, Turkey
-
Hyatt Place Atlanta Alpharetta North Point MallAlpharetta, USA
-
MarYu Guest HouseSiem Reap, Cambodia
-
Quinta do Lagar - by PortugalferiasAlbufeira, Portugal
-
Hotel AntikaPrizren, Kosovo
