The staff at the hotel are amazing. So friendly and helpful and made me feel special on my birthday. The hotel is in a good location and be pool and the view is brilliant. The shopping centre being next door is handy as well.

Stayed in August 2025

The glass bathroom - didn't like seeing in to the toilet from the bedroom!

Well located, with friendly and helpful staff. We were only there a short time. The infinity pool, bar, sunset was great.

Stayed in August 2025

I received a ttxt message to say housekeeping would clean the room, but when I came back the room was not cleaned

nice hotel, friendly staff, clean and modern

Stayed in August 2025

Couldn't block the light coming in the room as curtains sat too far off the wall , room illuminated all night

Nice staff , good opportunity for a variety of food, comfortable bed and gym adequate

Stayed in August 2025

There are only 3 Sun loungers left by the pool and they’re not in great condition. Presumably all the others have fallen apart and been got rid off. No umbrellas or shade at pool. There are lots of outdoor sofas and chairs in the bar area but of the 4 days I was there, they only bothered to put the mattresses and cushions out once, despite being asked about them on other days. Without them, the seating is very uncomfortable. If there is a wedding in the pool area (seems fairly common at weekends), the whole place is out of action for the day while it’s set up etc. This is not made with western tourists in mind so may not suit you if you would like to make use of sun loungers and pool area - photos of the area are deceiving. They’ve not maintained that or kept those facilities in the way they are pictured!

Excellent, large room that was clean and comfortable with all the extras you’d need (toiletries, tea and coffee). Nice to have a fridge in the room. Right next door with access to Townhall square mall and huge amount of restaurants and cafes

Stayed in July 2025

Everything was great

Breakfast was amazing

Stayed in July 2025

They didnt have the necessary spirits to make cocktails from the menu

Comfortable beds

Stayed in July 2025

Great location

Stayed in February 2025

Everything was nice; the staffs, location, clean, breakfast, and the bed is comfortable.

Stayed in May 2025

The bar in the evening had very few drinks. We wanted to sit there with friends but there was virtually nothing available

Very clean and comfortable. The staff were very friendly and helpful, especially Randy. He showed me how to open the snake fruit and showed me foods to try. The breakfast was fabulous.

Stayed in April 2025

Great stay in the heart of Manado! The hotel is in the best location—super convenient and easily accessible to shopping centers, restaurants, and everything you need in the city. The staff were incredibly helpful and accommodating. We had a late flight home and requested a late check-out, which they kindly granted—really appreciated their flexibility and warm hospitality. Highly recommended for anyone looking for a comfortable and well-located stay in Manado!

Stayed in April 2025

Clean, modern, great service and view, and it's right next to the mall!

Stayed in April 2025

Staff were all excellent

Stayed in March 2025

We stayed here in February and had a fantastic experience! The service was excellent, and all the staff were incredibly kind and helpful. Sindy at the reception assisted us wonderfully. The hotel also offers its own chauffeur service, and Indra, a very friendly young man, drove us around and provided outstanding service making our stay even better. The breakfast was delicious and extensive, with a great mix of local and international dishes. The location was perfect—right in the city center and directly connected to the largest mall in Manado. Although the rooms were a bit outdated, the price-quality ratio was more than excellent. A big compliment to all the staff! They are great with a sense of service truly make this hotel! We will definitely return when we visit Manado again! Kind regards, Irene

Stayed in February 2025

Not really a good value for money especially in this city

Nice pool with such a good view (only 2 transats tho) Confortable room Biggest mall of Manado just nearby

Stayed in February 2025

Hotel in need of some revocation

Great location, nice staff, lovely pool, great breakfast

Stayed in January 2025

Room is a bit small. Refill body soap almost empty and 2nd day also not filled. Seems cleaning service never check before guest coming and 2nd day of my stay also not checking.

Friendly staff, comfortable bed, cleaness, location, partial sea view was good.

Stayed in December 2024

Security lock on door required replacement. Shower drain partially blocked

Stayed in October 2024

Check-in messy and delayed. Staff at reception distracted and failed to complete our check-in and moved on to other customers, who arrived after us and were processed and, in their rooms promptly. A bit warm in the breakfast area - aircon is not great in that space. Check out messed up - was given late checkout (1 hour) only to find locked out of room at normal checkout time.

Rooms clean and very comfortable. Views stunning. Breakfast excellent - wide variety, high quality and good vibe. Location is excellent and close to everything. Swimming pool outstanding with fantastic views out across the ocean to islands.

Stayed in September 2024

Hotel looking a bit tired, needs maintenance. Desk lamp not working, had to request towels, bathroo. Light bulb missing, shower head needed fixing. Outside eating area needs cleaning and maintenance

Room service food very good

Stayed in October 2024

For indonesian standards overpriced ($96) Bit outside downtown

Comfortabel, clean although outdated room. Friendly staff. If you like it there is a mall next door.

Stayed in October 2024

Checkin and checkout

Clean, comfortable rooms. Good breakfast variety. Friendly staff and great location with excellent pool area.

Stayed in September 2024

Some of the hot food was actually cold sausages, egg station omelettes for example. Chicken on one station was very dry and I couldn’t eat it. Quite warm in breakfast area, air conditioning could be better. Checkin disappointing, took almost one hour. Customers served after I checked in were processed quite quickly. When I went to desk to see reason for delay, it was obvious we had been forgotten.staff member indicated he would see why delayed and said follow me then went through a service door leaving me in lobby. After 10 minutes followed up with another staff member who checked on two way and then original staff member returned and indicated room ready. As compensation for delay was informed late checkout had been added to booking. Next day however, room access card decommissioned at normal checkout time. Disappointing in that respect.

A wide variety of foods was impressive and generally of a good standard. Impressive vibe with live traditional music being provided throughout the breakfast period. Staff attentive and engaging throughout breakfast. Nice touch with the coffee station with a good cappuccino! Rooms very clean excellent pillows and really comfortable bed. Staff helpful in most instances.swimming pool area a delight. Views out across ocean to Bunaken island fantastic. Views from room spectacular.

Stayed in September 2024

Splendid sea and city vieuw from our suite room, various breakfast,just right behind one of the shopping mall where plenty of restaurant, shops,spa.All 4 room we booked are clean and comfortable.Excellent pool.

Stayed in July 2024