Reviews of Four Points by Sheraton Medan 4 stars
Jl. Gatot Subroto No 395 , 20119 Medan, Indonesia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewOutstanding service all around from the doormen, to the front desk, room service, the concierge even sent up a hair comb for my wife when we couldn't find hers. Excellent breakfast buffet just first class all around.
Nothing! Would return anytime.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewStaff and comfortable
Air conditioning too strong and controls don't seem to work. Location is ok but can't walk anywhere
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBreakfast and bed . Friendly staff to help us
Confused layout entrance as we arrived at night . Maybe they need put more light or big signs for that . Bathroom sink slight need improvement esp. slowness of pressure out waste water.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewRoom, staffs, location, breakfast
Better if shuttle bus to railway station or airport.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewI was taking a group of 8 people to Bukit Lawang and chose this hotel as the ideal place to start the adventure. The whole group was very impressed with the hotel and food.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewClean hotel and have a nice breakfast with a friendly staffs,perfect 👍🏾
I like everything about this hotel
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe hotel room and its location is good as you can get what you want nearby the hotel. The room is quite spacious and clean and all the staff very friendly.
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewIts a clean and Beautiful hotel and close to everything. Lots of restaurants/shops nearby the hotel and I like the room as it has spacious space. Breakfast nice as they have lots of choices especially Indonesian food. All the staff are friendly and helpful. I will stay in this hotel again when coming to Medan.
When we first coming and at the entrance the security didn't ask if we stay in the hotel and tell ask to park not in the hotel as it was full from the wedding hall guests so its not convenient to park somewhere else with lots of luggages and we are lucky we can get in to the hotel and i tell another security we need to check-in and lots of luggage as we stay 3 nights 3 rooms and he let us go to drive in the front lobby. They should prioritised the in house guest first rather then those who attend the hall event for the day.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewThe bed is king size with firm mattress. The room size is enough for 2 of us.
Rather old. The bathroom is considerably small as when opening the bathroom door it blocks shower door.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewas I am a vegetarian, having more vegetarian options will be good.
not such vegetarian options.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewStaff very friendly and abiding.
This was the 2nd time I stayed here. I was very disappointed with the room I got. It was on the 2nd floor and when you pulled the curtain back it peered in straight into the gym area. Needless, to say the people in the gym could stare straight into my room, no privacy. Furthermore, I had booked and paid for a double sized bed but received a single.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewClean and great service
Amenities need to travel
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe strategic location and the hospitality
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewthe best...
none