No swimming pool, 100s of mosquitoes and overpriced

The private bungalows were nice

Stayed in August 2025

The room has pretty less lighting needs improvement in that

Everything was great enjoyed our stay!

Stayed in June 2025

It's the little things and the big things. Like they only provide a 3-in-1 hand soap, body wash, shampoo and conditioner that smells terrible. I can not imagine what scent it's supposed to be, but it's putrid. Secondly, the swimming pool was closed for renovations (for 3 weeks) during our stay. This was the main reason why I chose this hotel (and paid the high price). I was annoyed and felt this was a bait-and-switch, and I should have been notified in advance so I could arrange alternative options. They provided breakfast next door at Rabbit Jump which was below average. There was almost no plant-based options other than fried rice every morning. No plant based protein options whatsoever. Seating was uncomfortable. Considering the price, I expected more. They only provided access to the Rabbit Jump pool but only on lounges FAR AWAY from the pool. There was a minimum spend for using the closer lounges. Since I visited Rabbit Jump 2 years ago, it looks like no maintenance has been done during that time. All the cushions and bean bags are faded, umbrellas are faded, pool has lots of missing tiles and looked dingy, pool seating in front of pool bar looks disgusting. Overall, that pool was really gross and cloudy and I could not bring myself to swim in it. The customer service at Rabbit Jump was terrible. I had to walk around and find a staff member to place an order for a drink - twice. They just chatted amongst themselves and never looked out for customers. Considering the astronomical price of cocktails, you'd think they should be motivated to provide quick service. Nope. Considering the price I paid for the room, and was hoping to use Rabbit Jump more often, I felt really disappointed. I'm generous, giving it 6 out of 10.

The location of the hotel on the sunset side of the island is excellent - you can walk across the road and watch the sunset every day. The room was well-appointed, and the bed was comfy enough. The shower was unusually large, which felt a bit weird. They were kind enough to allow us to check in early since our ferry arrived before the usual check-in time. But there was a significant delay at the reception because of a bunch of other guests checking in and not enough staff.

Stayed in June 2025

The resort was a lot of fun! We enjoyed the pool and the lovely sunsets every evening. Ulfa at the front desk was very helpful giving us information and suggestions of activities. Would highly recommend this resort.

Stayed in June 2025

the breakfast

lication was good nice people the room was every nice and clean, huge bathroom

Stayed in May 2025

It’s very loud with the beach club next door and loadsa construction going on. It’s also very dated and needs a proper clean. My sink was all rusty and the bathroom just generally beaten up and looking very tired. Hairs in my room and so many mosquitoes (not the hotel’s fault obvs but a net or device to help stop them would be ideal). Also bear in mind the hotel’s location. If you wanna be IN the port area where all the bars, restaurants and tours are then the hotel is on the total opposite side. You need a bicycle and it’s a 15 minute trip.

Located right near the beach on the sunset side of the island, it’s a hotel with a great view and beach.

Stayed in May 2025

we had a better room the week before so we were naturally disappointed not to be able to get the same sort of room again. Also the room we had, 423, has several issues. Electrics, taps, shower drain, but nothing unsurmountable.

staff were amazing, especially the staff at Hula. But everyone was very friendly, even the builders!!

Stayed in May 2025

Though the facilities are being upgraded slowly we looked past this as the staff made the stay so enjoyable. The entire team was friendly and helpful that we loved our time here. I can't complain about anything.

Katut and Revan made our stay very enjoyable. They were so friendly and happy to chat to us and share local knowledge. The location on the beachfront is beautiful and the rooms comfortable. We were very happy with our stay, thank you to all the team.

Stayed in March 2025

The room door was broken. Bathroom didn't have soap, shampoo or conditioner

The bar staff, pool, and breakfast

Stayed in March 2025

No WiFi in the rooms but this wasn't a major problem just to be noted.

Good location on sunset side of the island, less traffic and more relaxing environment. Comfy beds, great outside shower area and friendly staff. Great pool area overlooking the beach.

Stayed in February 2025

The staff often forgot requests. Due to the rainy season some of the roads were drowned and it is impossible to walk to the apartments, lots of Mosquitoes. The plumbing is quite old

The location is great! The far houses are pretty quiet

Stayed in January 2025

We always enjoyed our stay at Frii.

Stayed in December 2024

My first room air con struggled due to being behind a wall however I was moved to a better room so Thankyou. Drainage issue around the outside that smelt

Location was great. My 2nd room was perfect

Stayed in December 2024

there was no tv and no hair dryer

I liked the location of the hotel ,it's near to the sunset view and I recommended the breakfast,it was amazing even the staff of hula (the guys were so helpfuls and kinds) the room was was so calm and fresh.

Stayed in November 2024

No communication from staff when we checked in, didn’t even show us to our room and didn’t tell us anything about the property. I had to ask the staff the next morning all of my questions. Beds were very stiff. There was a horrible sewer smell coming from the outside bathroom because they were doing construction and there was run-off outside or our room.

Breakfast was good, buffet style with an omelette station and many choices. Outdoor shower was so nice with hot water. Air conditioner worked great and the room had a very high ceiling. The pool at the restaurant was enjoyable with a swim-up bar and they serve you at the pool or at the pool chairs. Rabbit Run pool and bar is right next door, very fun place with a foam party everyday.

Stayed in October 2024

the telephone lines were mentioned to be working but were not. I used WhatsApp for communication which was even better.

Staff was very friendly and supportive.

Stayed in November 2024

The place needs renovations, especially the houses made of bricks. We lived in the wooden one it was better.

It is located on the opposite side of the island compared to the port where the ferry arrives, but it's only 15 mins with a horse cart which is around 150K for 2 ppl. Its perfect if you want to see amazing sunsets or if you like parties as it is next to a beach club called Rabbit Jump where day have foam pool parties every day until 10pm. The place needs renovations however it's not as bad as some of these reviews i have read. If you keep the doors shut all the time the mosquitos don't go in the room. Theres a lot of them especially in the bathroom bin. :D We had a very good sleep tho both nights. However, for a longer stay I would recommend another place. Staff is very kind, we didn't ask for cleaning but they still left us water and toilet paper on the balcony. The buffet breakfast is great. Lazy coconut bar is an amazing place to have dinner in the sunset.

Stayed in October 2024

The room could use more care. One lamp wasn't on function. Some equipment of the Bathroom looks very used and old.

Nice reception. When party around is over nice silent and good sleep.

Stayed in September 2024

Jump rabbit next door. Pool for hotel guest use at Hulu was not clean. Had algie and turned my white bathers brown. Decking dangerous and in need of repair. My husband pointed out a 4 inch nail sticking straight up to a staff member.

Loved it except for the jump rabbit next door

Stayed in September 2024

Lots of mosquitoes in the room. Mosquitoes even hiding inside the blanket. I’ve got lots of red bruises on my body bitten by mosquitoes

Stayed in September 2024

Staff excellent. The fact that it’s next to rabbit jump killing the business. Nails sticking out of deck at pool on Hulu a real danger. We picked up at least 4….my husband pulled one out himself before someone could stand on it. Pool has algie so don’t put head under and turned my white bathing suit brown. Upkeep is really an issue which is a shame for the wonderful staff. Obviously a business venture for someone who is not there but let me tell you if someone gets one of those nails in their foot it will be a real issue. Otherwise value for money with a little caution good.

Location

Stayed in September 2024

Room had issues with mosquitoes getting in. The whole resort is looking tired, needs a few repairs around the place.

Breakfast was good and staff were friendly.

Stayed in September 2024

Poor functioning air conditioning No tv Poor maintenance around pool area

Location Clean

Stayed in September 2024

It’s right next to and behind ‘Rabbit Jump’ which is a foam party night club so the music is very very loud and there’s nothing you can do about it

Well set out little villas were 2 rooms per building

Stayed in September 2024