Reviews of Azana Boutique Hotel Denpasar 3 stars
Jl. Gatot Subroto Barat No. 101, 80116 Denpasar, Indonesia
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewBed is large, amenities and staff is pretty friendly
Hot water in the shower not really working
Dear Mr/s Roberto Januar, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the spacious bed, the amenities, and our friendly staff. We’re truly sorry for the inconvenience with the hot water in the shower. Your feedback means a lot to us, and we’ll make sure to address it so your next stay is even more comfortable. Warm regards, Azana Hotel Denpasar
Dear Mr/s Roberto Januar, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the spacious bed, the amenities, and our friendly staff. We’re truly sorry for the inconvenience with the hot water in… Show more
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewIts on gatsu
The pool and pool facility, specially the pool toilet
Dear Mr/s Desy, Thank you for your stay with us. We truly appreciate your feedback. We are glad you found our location on Gatsu convenient and enjoyed the pool facilities. We have also noted your comments regarding the pool toilet, and we will share this with our team to ensure improvements are made for a better guest experience in the future. Warm regards, Azana Hotel Denpasar
Dear Mr/s Desy, Thank you for your stay with us. We truly appreciate your feedback. We are glad you found our location on Gatsu convenient and enjoyed the pool facilities. We have also noted your comments regarding the pool toilet, and … Show more
Reviewed: 31 July 2025 · Stayed in June 2025
Verified reviewThe pool area was clean. And the food options at the hotel were very good.
The room was outdated, very small and not comfortable. The whole hotel is very hot and there are more staff then guests.
Dear Mr/s Olivia,gb Thank you for your feedback. We're glad you enjoyed the pool area and food options. We apologize for the discomfort caused by the room condition and overall temperature. Your comments are valuable and will help us improve our facilities and services. We hope to welcome you back with a better experience in the future. Warm Regards, Azana Hotel Denpasar
Dear Mr/s Olivia,gb Thank you for your feedback. We're glad you enjoyed the pool area and food options. We apologize for the discomfort caused by the room condition and overall temperature. Your comments are valuable and will help u… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewlocation ia good
Cleanlines need to be improve , the bed was shaky.
Dear Mr/s Ryanav01, Thank you for your feedback. We’re glad to hear that you found our location convenient. We sincerely apologize for the inconvenience regarding the cleanliness and the condition of the bed. Your reviews are truly appreciated and will be shared with our team to help us improve the quality of our facilities. We hope to have the opportunity to welcome you back with a better experience in the future. Best Regards, Azana Hotel Denpasar
Dear Mr/s Ryanav01, Thank you for your feedback. We’re glad to hear that you found our location convenient. We sincerely apologize for the inconvenience regarding the cleanliness and the condition of the bed. Your reviews are truly appr… Show more
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewThe bed is so comfortable
Still have room for improvements for the breakfast.
Dear Mr/s Desy, Thank you for your kind review! We're pleased to hear that you enjoyed the comfort of our bed, your rest is important to us. We also appreciate your feedback regarding the breakfast. It’s valuable for us as we continue to improve our offerings to better serve you in the future. We hope to welcome you back again soon for an even better experience. Warm Regards, Azana Hotel Denpasar
Dear Mr/s Desy, Thank you for your kind review! We're pleased to hear that you enjoyed the comfort of our bed, your rest is important to us. We also appreciate your feedback regarding the breakfast. It’s valuable for us as we conti… Show more
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewI feel so comfortable sleeping there.
Only 1 lift working
Dear Mr/s. Desy, Thank you for sharing your experience with us. We're glad to hear that you had a comfortable sleep during your stay. We apologize for the inconvenience caused by only one elevator being in operation. Please rest assured that we are working on improving this for better guest comfort in the future. We appreciate your feedback and look forward to welcoming you back again soon. Warm regards, Azana Hotel Denpasar
Dear Mr/s. Desy, Thank you for sharing your experience with us. We're glad to hear that you had a comfortable sleep during your stay. We apologize for the inconvenience caused by only one elevator being in operation. Please rest as… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewNice pool, room was clean, and really good breakfast. Staff are so friendly and quick to respond. We had a minor issue in the bathroom and the technician came within 5 minutes to fix it. Very well recommended.
An upgrade of the toilet next to swimming pool might be great :)
Dear Mr/s Richard, Thank you for your kind feedback! We're delighted to hear that you enjoyed our pool, clean rooms, and breakfast. It's also great to know that our staff provided friendly and efficient service. We appreciate your suggestion regarding the poolside toilet and will take it into consideration for future improvements. We look forward to welcoming you back soon! Best regards, Azana Boutique Hotel Denpasar
Dear Mr/s Richard, Thank you for your kind feedback! We're delighted to hear that you enjoyed our pool, clean rooms, and breakfast. It's also great to know that our staff provided friendly and efficient service. We appreciate yo… Show more
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewThe breakfast not so many choice, but still ok. The wifi speed is good, I can work without problem. The room size also quiet good, not too small. The location is also ok, suitable because close to North Denpasar area.
There are some fly in the breakfast area, I suggest the waiter to pay more attention on this. Usually the breakfast menu in many hotel can provide omelette.
Dear Mr/s Edi Thank you for your valuable feedback. We're glad you found the WiFi speed, room size, and location convenient for your stay. We appreciate your suggestion regarding the breakfast area and will ensure our team pays closer attention to cleanliness. We will also consider adding more breakfast options, including omelets, to enhance our offerings. We look forward to welcoming you again in the future! Best regards, Azana Boutique Hotel Denpasar
Dear Mr/s Edi Thank you for your valuable feedback. We're glad you found the WiFi speed, room size, and location convenient for your stay. We appreciate your suggestion regarding the breakfast area and will ensure our team pays clos… Show more
Reviewed: 11 December 2024 · Stayed in December 2024
Verified reviewGood food and good hospitality
Dear Mr/s. Charles, Thank you for your kind words! We're thrilled to hear that you enjoyed our service. Providing a great experience for our guests is always our top priority. We look forward to welcoming you back soon! Best regards, Azana Boutique Hotel Denpasar
Dear Mr/s. Charles, Thank you for your kind words! We're thrilled to hear that you enjoyed our service. Providing a great experience for our guests is always our top priority. We look forward to welcoming you back soon! Best regards… Show more
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewSwimming pool
Bathroom need clean
Dear Ms. Ade Rike Anita, Thank you so much for sharing your experience with us! We’re delighted to hear that you enjoyed the warm service from our staff. Your feedback regarding cleanliness and facilities is very valuable, and we’ll make sure to improve these areas for your next visit. Best regards, Azana Boutique Hotel Denpasar
Dear Ms. Ade Rike Anita, Thank you so much for sharing your experience with us! We’re delighted to hear that you enjoyed the warm service from our staff. Your feedback regarding cleanliness and facilities is very valuable, and we’ll make su… Show more
Reviewed: 3 July 2024 · Stayed in July 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewReviewed: 15 November 2023 · Stayed in September 2023
Verified reviewLocation