Reviews of Golden Tulip Pontianak 4 stars
Jalan Teuku Umar No. 39, 78117 Pontianak, Indonesia
Loading
Guests also reviewed these properties:
Rome, Italy
Albany, Australia
Passau, Germany
Ylläsjärvi, Finland
Koh Tao, Thailand
Selimiye, Turkey
Pegui, Italy
Paris, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 18 July 2025 · Stayed in April 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewStaff very kind & friendly. Suitable for vacation & honeymoon. Kids friendly. Very strategic place. Want to repeat again next time. The parking lot is very safe and the hotel staff are very helpful.
Nothing. Everything perfect.
Dear Valued Guest, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Valued Guest, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewFriendly staff, easy checkout, and helpful security who even helped us cross the road and opened the door when we arrived. They were very proactive and thoughtful.
my room is kinda old and need repair but the other is okay. escalator that have been under construction whole days we were there
Dear Our Valued Guests, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Golden Tulip Pontianak. Regarding your experiences, first of all on behalf of the management, I would like to apologize for the inconvenience that has been felt. We will use this information as best as possible as evaluation material together with the Team. We have carried out follow-up actions in each relevant department, to ensure improvements in the quality of services and products for all guests in the future. We hope to have the opportunity to welcome you back Golden Tulip Pontianak. Enjoy the comfortable atmosphere at Golden Tulip Pontianak up to an impressive breakfast, the cleanliness of our rooms and convince you with our delicious food. We look forward to your next visit and send you warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Our Valued Guests, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holi… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in March 2025
Verified reviewLocations
Dear Mr/Mrs. Vijay, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Mr/Mrs. Vijay, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or … Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewComfortable facilities, great breakfast, very friendly and helpful staff. Loved our time here.
Dear Mr/Mrs. Roderick Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Mr/Mrs. Roderick Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip o… Show more
Reviewed: 9 May 2025 · Stayed in March 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in March 2025
Verified reviewlocation
The rooms given all to us were not to our expectation.All rooms given with a very small window one hardly can see the outside. Firstly given smoking rooms which they said already cleaned from the smoking smell.We refused because we did booked no smoking rooms.Towels and bedsheets and bed covers are all yellowish.Compare with 2 years back when we first stayed there the conditions were different.
Dear Mr/Mrs. Ivone Susanto, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Golden Tulip Pontianak. Regarding your experiences, first of all on behalf of the management, I would like to apologize for the inconvenience that has been felt. We will use this information as best as possible as evaluation material together with the Team. We have carried out follow-up actions in each relevant department, to ensure improvements in the quality of services and products for all guests in the future. We hope to have the opportunity to welcome you back Golden Tulip Pontianak. Enjoy the comfortable atmosphere at Golden Tulip Pontianak up to an impressive breakfast, the cleanliness of our rooms and convince you with our delicious food. We look forward to your next visit and send you warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Mr/Mrs. Ivone Susanto, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or … Show more
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewThe breakfast and the restaurant were amazing
Dear Our Valued Guest, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Our Valued Guest, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or h… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewThe hotel management granted my request to move to other room with better view. Before my room's windows are facing unfinished construction.
The room has no sound proof
Dear Mrs. Sylvia, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Golden Tulip Pontianak. Regarding your experiences, first of all on behalf of the management, I would like to apologize for the inconvenience that has been felt. We will use this information as best as possible as evaluation material together with the Team. We have carried out follow-up actions in each relevant department, to ensure improvements in the quality of services and products for all guests in the future. We hope to have the opportunity to welcome you back Golden Tulip Pontianak. Enjoy the comfortable atmosphere at Golden Tulip Pontianak up to an impressive breakfast, the cleanliness of our rooms and convince you with our delicious food. We look forward to your next visit and send you warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Mrs. Sylvia, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday a… Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewThe ambient and the design of the hotel itself. Look fancy and elegant...
It little far away from center of city.. but still interesting attraction in walking distance
Dear Mr/Mrs. Syahidah, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Mr/Mrs. Syahidah, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip … Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in November 2024
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewClean, comfort and warm hospitality
When I brought my baby for breakfast, we looked for a table in the bar area but it was full. We couldn't help but sit near the smoking area (it's actually not a problem because it's blocked by the closing door), but we were annoyed by the people smoking because every time they wanted to go inside they forgot to close the door and the smoke came into the room and there were even people who came in with their cigarettes into the lobby, it drove me crazy when I saw it. For those of you with babies who want to have breakfast at the restaurant, make sure you book a table inside away from the smoking area.
Dear Mr. Effendi, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Golden Tulip Pontianak. Regarding your experiences, first of all on behalf of the management, I would like to apologize for the inconvenience that has been felt. We will use this information as best as possible as evaluation material together with the Team. We have carried out follow-up actions in each relevant department, to ensure improvements in the quality of services and products for all guests in the future. We hope to have the opportunity to welcome you back Golden Tulip Pontianak. Enjoy the comfortable atmosphere at Golden Tulip Pontianak up to an impressive breakfast, the cleanliness of our rooms and convince you with our delicious food. We look forward to your next visit and send you warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Mr. Effendi, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at… Show more
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in November 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewDear Mr./Mrs. Chi Hu, tw, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip or holiday at Golden Tulip Pontianak. Regarding your experiences, first of all on behalf of the management, I would like to apologize for the inconvenience that has been felt. We will use this information as best as possible as evaluation material together with the Team. We have carried out follow-up actions in each relevant department, to ensure improvements in the quality of services and products for all guests in the future. We hope to have the opportunity to welcome you back Golden Tulip Pontianak. Enjoy the comfortable atmosphere at Golden Tulip Pontianak up to an impressive breakfast, the cleanliness of our rooms and convince you with our delicious food. We look forward to your next visit and send you warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Mr./Mrs. Chi Hu, tw, Warm greetings from Golden Tulip Pontianak Thank you very much for sharing your good experience about your recent visit with us. It's always a pleasure to organize the perfect stay for your business trip o… Show more
Reviewed: 11 December 2024 · Stayed in December 2024
Verified reviewA strategic hotel in the middle of the city, close to the church. Breakfast has many options. The staff is very helpful whether at the receptionist counter, house keeping and restaurant. Thank you Golden Tulip Hotel.
Wifi unstable,the lights in the room are not bright,it's hard to read a book.
Dear Mr/Mrs. Aelyn, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Mr/Mrs. Aelyn, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or … Show more
Reviewed: 17 October 2024 · Stayed in August 2024
Verified reviewThe room is clean. The bed was comfortable. The air conditioning was cool enough for the weather in Pontianak. Breakfast was good. Location was good, many cafes and restaurants around the hotel.
none
Dear Mrs. Tiana, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Mrs. Tiana, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday… Show more
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewFull of foods Selection
Dear Valued Guest, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Golden Tulip Pontianak. We are grateful to know that you are satisfied with our services and facilities. Enjoy the comfort of the atmosphere at Golden Tulip Pontianak up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food. We look forward to your next visit and send warm greetings from Pontianak. Warm regards, Bangkit Ciptadi General Manager
Dear Valued Guest, Warmest greetings from Golden Tulip Pontianak. Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holid… Show more