Reviews of Graha SUMSEL 3 stars
Jalan Ceylon No. 3-5 Pecenongan, 10120 Jakarta, Indonesia

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Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReception is good .breakfast ok la
Washroom not nice towels so old .
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewFriendly and helpful staff
The whole place is very outdated, everything needs full repair. Probably 20 years ago it was nice but nowadays everything is dirty and falling apart. Sad, because it could be good if they spend money for the maintenance.
Reviewed: 13 March 2025 · Stayed in February 2025
Verified reviewBreakfast was poor. No lunch or dinner. Location too far from airport and inside a lane.
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 February 2025 · Stayed in January 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewBreakfast is ok
The room lighting is poor, the hot water doesn't work and the room smells damp and the toilet is not clean
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewStaff are helpful ☺️😄
Black mould on the bathroom ceiling.
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 October 2024 · Stayed in July 2024
Verified review+staff are helpful and nice +bed is comfy +room is spacious +location is near to everything but you still need to hire gojek/grab.(3-5km away)
-toilet is dirty -towels are smelly -hot water not hot enough -flush is broken -wifi on and off -room is not soundproof at all as stated in the description. you can hear at movement of furniture at next door. and noise at the hallway. -breakfast is so so
Reviewed: 12 March 2024 · Stayed in February 2024
Verified reviewReviewed: 11 March 2024 · Stayed in March 2024
Verified reviewReviewed: 8 January 2024 · Stayed in January 2024
Verified reviewThe room was quite spacious. Good location. Lots of channels on the TV. We stayed for 2 nights and breakfast on both days was different. Usually hotels will give same breakfast everyday. King sized bed.
Water pressure in shower is low and hard to adjust the get the hot water. Other than that, this hotel exceeded my expectation.
Reviewed: 15 October 2023 · Stayed in October 2023
Verified reviewReviewed: 2 October 2023 · Stayed in October 2023
Verified reviewNothing..dont book this property even if they give it for free. its an abandoned property. shouldnt be on Booking.com
Nothing..dont book this property even if they give it for free. its an abandoned property. shouldnt be on Booking.com Ac was pathetic poor room bad smelled waterlogging bathroom. dirty floors and areas.
Reviewed: 5 September 2023 · Stayed in September 2023
Verified reviewVery friendly and helpful staff, tasty breakfast.
Terribily dirty bathroom...Each small part of it. Very low water pressure in the shower. But the room itself was clean.
Reviewed: 3 September 2023 · Stayed in September 2023
Verified reviewReviewed: 24 July 2023 · Stayed in July 2023
Verified reviewReviewed: 13 July 2023 · Stayed in July 2023
Verified reviewLocation is very good and so easy to find food. The room is clean and cosy.
Nothing
Reviewed: 10 January 2023 · Stayed in January 2023
Verified reviewReviewed: 4 January 2023 · Stayed in January 2023
Verified reviewCaring staff
Lack of refurbishment of the hotel. Lack or methodic cleaning. Unavailable restaurant.
Reviewed: 26 December 2022 · Stayed in December 2022
Verified reviewthe staff really helpful. they help to bring me to foot therapy due to my injuries. sending my shoes to fix. really good hospitality and services. it should be 5 starts services.
the shower and the room facilities is a bit older. suggest to refurbished to a new one.