Reviews of Grand Dafam Ancol Jakarta 4 stars
Marina Mediterania, Tower A Jl. Lodan Raya No. 2A, 14430 Jakarta, Indonesia
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Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewNear Ancol
1. The room is located in front of the garbage room, the corridor and inside the room smells of garbage 2. The room walls were moldy 3. Blood Spot linen :’( 4. Dusty
Dear Mrs Prizka, Thank you for taking the time to share your feedback with us. We regret to hear that your recent stay at GRAND DAFAM Ancol Jakarta did not fully meet your expectations. Your comments are important to us as they help us identify areas for improvement. We apologize for any shortcomings you experienced during your visit. Please know that we are actively working to address the issues you have raised to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with an enhanced stay that reflects the high standards we strive for. Should you require any further assistance please do not hesitate to contact us at info@granddafam-ancol.com Best regards, [General Manager]
Dear Mrs Prizka, Thank you for taking the time to share your feedback with us. We regret to hear that your recent stay at GRAND DAFAM Ancol Jakarta did not fully meet your expectations. Your comments are important to us as they help us ide… Show more
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in December 2024
Verified reviewIt’s old hotel
Nothing
Dear Mr Ahmed, Thank you for taking the time to share your feedback with us. We regret to hear that your recent stay at GRAND DAFAM Ancol Jakarta did not fully meet your expectations. Your comments are important to us as they help us identify areas for improvement. We apologize for any shortcomings you experienced during your visit. Please know that we are actively working to address the issues you have raised to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with an enhanced stay that reflects the high standards we strive for. Should you require any further assistance please do not hesitate to contact us at info@granddafam-ancol.com Best regards, [General Manager]
Dear Mr Ahmed, Thank you for taking the time to share your feedback with us. We regret to hear that your recent stay at GRAND DAFAM Ancol Jakarta did not fully meet your expectations. Your comments are important to us as they help us ident… Show more
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 December 2024 · Stayed in October 2024
Verified reviewReviewed: 23 September 2024 · Stayed in September 2024
Verified reviewSpacious room and delicious breakfast foods
The agility of restaurant staffs to clean dirty tables needs to be improved
Dear Mr Johan, Thank you for choosing to stay at GRAND DAFAM Ancol Jakarta and for sharing your positive feedback with us. We are delighted to hear that you had a pleasant experience during your time with us. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering exceptional service. We are committed to maintaining the high standards that we are known for and look forward to welcoming you back for another enjoyable stay in the near future. Should you require any further assistance please do not hesitate to contact us at info@granddafam-ancol.com Best regards, [General Manager]
Dear Mr Johan, Thank you for choosing to stay at GRAND DAFAM Ancol Jakarta and for sharing your positive feedback with us. We are delighted to hear that you had a pleasant experience during your time with us. Your kind words are greatly ap… Show more
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewThe hotel room quite spacey include the mini kitchen.
The hotel lobby smells kind of urine smells mixed with strong air freshner. The towel in the bathroom not literary white anymore with some spots on it same as the pillow cases. The wall bit dirty and the floor need more cleaning.
Dear Mrs Atika, We appreciate you taking the time to share your feedback following your stay at GRAND DAFAM Ancol Jakarta. While we are glad to hear that there were aspects of your visit that you enjoyed, we regret that certain aspects fell short of your expectations. Your comments are valuable to us as they allow us to continually improve our services and offerings. Please be assured that we have taken note of your feedback and will use it to make necessary enhancements to better serve our guests. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Should you require any further assistance please do not hesitate to contact us at info@granddafam-ancol.com Warm regards, [General Manager]
Dear Mrs Atika, We appreciate you taking the time to share your feedback following your stay at GRAND DAFAM Ancol Jakarta. While we are glad to hear that there were aspects of your visit that you enjoyed, we regret that certain aspects fel… Show more
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewNothing
Very old apartment, unmaintained and dirty. Very bad smell everywhere when entering the building.
Dear Mrs Alessandra, Warmest Greetings from Hotel Grand Dafam Ancol Jakarta, Thank you for choosing Grand Dafam Ancol Jakarta as your accommodation place during your visit and staying in the capital city of Jakarta and for taking the time to give an assessment. Your satisfaction, safety and comfort when accommodation is our priority. We are very happy to serve you during your stay with us to make it memorable stay also input from you that will be very useful for us to maintain and improve the quality of our facilities and services. We look forward to welcoming you back at Grand Dafam Ancol Jakarta The Luxurious Experiences Meet Style. Best regards, General Manager
Dear Mrs Alessandra, Warmest Greetings from Hotel Grand Dafam Ancol Jakarta, Thank you for choosing Grand Dafam Ancol Jakarta as your accommodation place during your visit and staying in the capital city of Jakarta and for taking the time… Show more
Reviewed: 25 January 2024 · Stayed in January 2024
Verified reviewroom size, location, ambiance at reception, staff attitude
A hole on the side of mattress. One bulb in bathroom lat shower location wasnt working. Mosquitos in the room. Curtains, walls, sofa all very very old and with patches of dirt.
Dear Mr Darji Warmest Greetings from Hotel Grand Dafam Ancol Jakarta, Thank you for choosing Grand Dafam Ancol Jakarta as your accommodation place during your visit and staying in the capital city of Jakarta and for taking the time to give an assessment. Your satisfaction, safety and comfort when accommodation is our priority. We are very happy to serve you during your stay with us to make it memorable stay also input from you that will be very useful for us to maintain and improve the quality of our facilities and services. We look forward to welcoming you back at Grand Dafam Ancol Jakarta The Luxurious Experiences Meet Style. Best regards, General Manager
Dear Mr Darji Warmest Greetings from Hotel Grand Dafam Ancol Jakarta, Thank you for choosing Grand Dafam Ancol Jakarta as your accommodation place during your visit and staying in the capital city of Jakarta and for taking the time to giv… Show more
Reviewed: 14 January 2024 · Stayed in December 2023
Verified reviewReviewed: 25 October 2023 · Stayed in August 2023
Verified reviewReviewed: 29 September 2023 · Stayed in September 2023
Verified reviewThe spaceious rooms. The staff and the security.
There is nothing much. Dont expect to find kulinair food nearby.
Reviewed: 23 September 2023 · Stayed in September 2023
Verified reviewStaff are very pleasant
Many maintenance throughout the property.
Reviewed: 8 August 2023 · Stayed in August 2023
Verified reviewReviewed: 27 July 2023 · Stayed in July 2023
Verified reviewReviewed: 26 June 2023 · Stayed in June 2023
Verified reviewLove the restaurant & its ambience. Also love lobby's interior.
Bedroom was so damp, especially the towel, & its wall was pretty much dirty. And no bathtub mat so I had to order it to receptionist. Receptionist & security weren't too spry for customer satisfaction, especially when other customer took queue without permission.
Reviewed: 20 June 2023 · Stayed in May 2023
Verified reviewI like the room
The chair and sofa
Dear Mr Adhitya Warmest Greetings from Hotel Grand Dafam Ancol Jakarta, Thank you for choosing Grand Dafam Ancol Jakarta as your accommodation place during your visit and staying in the capital city of Jakarta and for taking the time to give an assessment. Your satisfaction, safety and comfort when accommodation is our priority. We are very happy to serve you during your stay with us to make it memorable stay also input from you that will be very useful for us to maintain and improve the quality of our facilities and services. We look forward to welcoming you back at Grand Dafam Ancol Jakarta The Luxurious Experiences Meet Style. Best regards, General Manager
Dear Mr Adhitya Warmest Greetings from Hotel Grand Dafam Ancol Jakarta, Thank you for choosing Grand Dafam Ancol Jakarta as your accommodation place during your visit and staying in the capital city of Jakarta and for taking the time to g… Show more
Reviewed: 5 June 2023 · Stayed in June 2023
Verified reviewthe staff were friendly but that’s about it.
the rooms were nothing like published. this is the dirtiest hotel I have ever been to or booked from this site. the corridors were dusty and many small pieces of trash around. the room itself was unlivable — the couch was sunken, the bed sheets were stained, the bathroom floors were dirty and stained. I borrowed an ironing board and I was given one that was burnt and torn.
To Mrs Kristina Greetings from Grand Dafam Ancol Jakarta, Thank you for choosing Grand Dafam Ancol as your accommodation during your visit and rest in the capital city of Jakarta and for taking the time to provide an assessment. we really appreciate the time you took to give us this valuable feedback. We're very sorry to hear that you didn't have a great experience at our hotel - our mission is to provide a great guest experience, we're sorry to disappoint you. We have received your review, and we will endeavor to make appropriate improvements we hope to meet again at Grand Dafam Ancol Jakarta Luxurious Experience Meet Style. Best regards, General Manager
To Mrs Kristina Greetings from Grand Dafam Ancol Jakarta, Thank you for choosing Grand Dafam Ancol as your accommodation during your visit and rest in the capital city of Jakarta and for taking the time to provide an assessment. we real… Show more
Reviewed: 3 June 2023 · Stayed in May 2023
Verified reviewReviewed: 27 May 2023 · Stayed in May 2023
Verified reviewReviewed: 25 April 2023 · Stayed in April 2023
Verified reviewLocation and security man Pak Plus was very helpful
Room service and housekeeping was not good, has to follow up so many times for Towels, air conditioning not available in corridors and lifts, not worth the price taken
Reviewed: 11 April 2023 · Stayed in April 2023
Verified reviewBig and clean room, balcony for smoking, beatifull city view, all area smells good n relaxing
Dear Mr Glorio Immanuel Warmest Greetings from Hotel Grand Dafam Ancol Jakarta, Thank you for choosing Grand Dafam Ancol Jakarta as your accommodation place during your visit and staying in the capital city of Jakarta and for taking the time to give an assessment. Your satisfaction, safety and comfort when accommodation is our priority. We are very happy to serve you during your stay with us to make it memorable stay also input from you that will be very useful for us to maintain and improve the quality of our facilities and services. We look forward to welcoming you back at Grand Dafam Ancol Jakarta The Luxurious Experiences Meet Style. Best regards, General Manager
Dear Mr Glorio Immanuel Warmest Greetings from Hotel Grand Dafam Ancol Jakarta, Thank you for choosing Grand Dafam Ancol Jakarta as your accommodation place during your visit and staying in the capital city of Jakarta and for taking the t… Show more
Reviewed: 7 April 2023 · Stayed in March 2023
Verified reviewReviewed: 9 February 2023 · Stayed in February 2023
Verified review